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I just got a brand new out of the box game for my Xbox and it keeps bringing up an error saying it cant recognize the disk. is there anyway to fix it?

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  • 51 Answers

Ether try cleaning the disk with a cleaning product or give it back and ask for a new one

Posted on Mar 26, 2011

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My xbox is mod.i can play burn games.bt new games(ex-crysis2,ac brotherhood) are can't play.when disk insert it's only say 'play dvd'.my xbox mod with 2010 version. help. . . .


Having the same problem.

You get a error message like " UNREADABLE DISK "


You must update your iXtreme Firmware to LT+
This will fix the AP2.5 error, and you will be able to play Xbox Live safer too.

More info about iXtreme can be found on the link below

http://www.ixtreme.net/

Please rate my solution.

Jun 21, 2011 | Microsoft Video Game Consoles & Games

1 Answer

A disk is placed in the tray, it retracts, the message on the tv indicates it is reading the disk, then the process stops and the message on the screen says "open tray". The games go in but the X-Box...


If your Xbox 360 will not play your games this is because of the sensors on the back of the drive overheating it is not normally the laser.

Luckily you can fix this yourself and get back to your games and to do this you need the proven Xbox 360 Repair guide.

Or you can send it in and they will fix it for you the repair will take about 4 weeks.

Alot of people think that when they get this error they will need to get a new DVD drive and that is not the case in alot of cases.

Feb 09, 2010 | Microsoft Xbox 360 Console

3 Answers

"cant read disk"


try another game....it could be the disc drive on the xbox is bad,they had alot of issues

Oct 16, 2009 | Microsoft Xbox 360 Console

4 Answers

Xbox 360 Pro : To Play This Disk Error


Unfortunately , a new xbox360 game cant be played in a normal xbox (not xbox 360)

The problem is that the new xbox is way different on the inside than the original xbox is. Because it is way more powerful, you can put an old xbox game into a 360, and it will work fine (most of the time), but if you try the reverse there is no way to make it work.

May 13, 2009 | Microsoft Xbox 360 Pro System Console

1 Answer

Xbox 360 has Disk read error


if there is no physical damage to the outside of the console, take it back to where you purchased it for an exchange, it sounds like you may have knocked the laser out of place or even damaged the board.

Feb 19, 2009 | Microsoft Xbox 360 Console

1 Answer

EA sports nhl/o9 says disc is dirty game is brand new /second one


when this happens you will need to buy a cleaning disk from staples. when you have the disk, insert it in the x-box. when you've done that play track number two. this process will adjust the eye so that the brushes on the disk will wipe the dirt or ather stuff from thy eye.

Feb 17, 2009 | Microsoft Xbox 360 Console

1 Answer

Reads every disk as unable to play


If u just reason with your xbox 360. just keep reseting it several times eventually it will work. kinda a stupid solution. but when you want to play saints row 2 u need to play it!

Oct 30, 2008 | Microsoft Xbox 360 Console

2 Answers

Open tray error


Your problem is that your Xbox 360 cd drive, the ray inside it is scratched, get a cd drive cleaner and it will be fixed.

May 27, 2008 | Microsoft Xbox 360 Console

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