Question about Taylor 632-27 Ice Cream Maker

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My Taylor 754-27 on the right side will stop workng just as the porduct gets up to consistancy. Do you think it is a weak or bad motor. The motor just stops and then when the product starts to warm up I can get it to work again by resetting it. Thank Lori

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Hi Lori and welcome to FixYa. I am Kelly,

If you have someone capable of swapping controllers between units move the controllers side to side by exchanging positions. I think you have a controller problem. Via the viscosity control (soft / hard) it senses amperage of the motor while in use. You either have a bad controller or a bad temp control. If you swap controllers and the problem persists then the temp control is bad. If the symptom changes to the other side then the controller is bad.

Thanks for choosing FixYa,
Kelly

Posted on Mar 27, 2011

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I have a taylor ice cream machine (DQ) model 8756. new at this. getting constant beeping and no idea why. can you help?


Since you didn't report any other problems, I am going to assume the machine is working otherwise. In that case, it is usually a bad logic board. Since the left and right side logic boards are the same, you could swap the two boards and see if the issue follows the board.

Most people will order the logic board and replace it themselves, avoiding a service call.

We have reconditioned logic boards available here.
http://www.softserveparts.com/i-26471526-x36641ser2refurbished-gen-2-logic-board-this-item-is-sold-with-exchange-only-you-must-return-the-no.html

We have new logic boards available here.
http://www.softserveparts.com/i-26471706-x69571-ser2-logic-board-gen2.html

I would be happy to put a technician on the phone with you for this issue or any in the future. 1-800-879-7839
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I don't think you have a problem... I have a Taylor 8756p-27. In standby mode with my unit the beater motor turns on for about 15 seconds every 15 minutes and the compressor turns on as needed to keep the mix at a safe temperature. This is what standby mode is supposed to do. If you don't want it to turn on and off so much in standby mode, perhaps leave it in AUTO mode and it will turn off and on as it needs to to keep your product at the proper temperature.

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If the machine runs and runs and can't satisfy your viscosity setting there is a refrigeration problem. The longer the machine runs the more the product breaks down, so you're problems get worse as the day goes on. It's not uncommon for these machines to lose refrigerant. I would guess that is the issue here.
You will need a refrigeration repair person to put gauges on the machine.
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I have a Taylor C713 Ice Cream Machine. IT has been working great until a few days ago. We had it in standby overnight and when we came back the next morning, the ice cream in one side was rotten from...


Those are symptoms of the mix refrigeration system being undercharged. You will need a refrigeration technician to add refrigerant.

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I have a Taylor 794 soft serve machine. The left side is too soft.


Viscosity adjustments should not have to be made frequently on these machines. If you change products a lot, such as flavors of yogurt, minor adjustments may be required. If your machine uses 3 phase electricity and it machine has been moved or any electrical work performed you may want to check the beater rotation, the beater should rotate clockwise inside the barrel viewing from the front, if you look at the gear box from the back, the pulley should be turning clockwise as well. Otherwise, there is a fine tuning potentiometer on the control, you must remove the front cover to see it. Clockwise is colder/thicker. I recommend small adjustments. It is best to read the amp draw on the motor to see what type of amps it is drawing. If your mix is soft and your motor is drawing 4 amps, you may have another type of problem such as a bad motor. The board and control can also fail giving these problems. There are many things to check in addition to these. Hope this will help you get started.

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It is possible that your viscosity is set too cold. You should check the temperature of your product to see if it is too cold. Is the Ice Cream hard? It sounds like maybe the beater overload is tripping. Some of the overloads can reset on their own. If you have and know how to use an ammeter, it would be beneficial to check the amp draw of the beater motor to determine if you are exceeding the overload or not. Ice cream is generally good at a temp between 16 and 20 degrees F. Temps vary with product and product brands. I hope this information helps, it is hard to determine exact problem without being there.

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2 Answers

I have a 754 Taylor with 404a refrigerant The side I am having the trouble with will not stay running long and stops. The product is to soft to use. I have tested the prob that tells the unit it is cold...


The probe is not used to determine viscosity. This model determines viscosity by reading the amp draw of the beater motor. The viscosity setting on the upper control board is for fine tuning. You need to check the lower board. There are jumpers on that board that determine the amp range of the upper board adjustment. Most machines running soft serve are on the five range. Your machine may be on a lower range setting. All you have to do is remove the jumper and place it on the desired setting. Of course, there could be other problems that cause this issue such as a bad beater motor etc. Hope this helps.

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