Question about Lexmark X3550 All-In-One Printer

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Won't scan When I try to scan in order to save to computer a message comes up giving me three options and tells me to close imaging. I close it and nothing happens. Wen I try to check printer status and maintenance it tells me the program is missing. I went to Lexmarks site but i am directed from there to a site that does not exist anymore

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Is it telling you that the Lexmark Imaging Studio has to close? In that case, that app is crashing. It's responsible for receiving the scan, so if it's closed you won't be able to scan until you reboot. However, as barrie_b said, if the status and maintenance program has gone missing, you should uninstall and reinstall the driver and software.

Here are detailed steps for downloading the latest driver from Lexmark:

  1. Go to the Lexmark Find Drivers/Product Selector page.
  2. Enter Lexmark X3550 under "Search by Model", and click the Search button.
  3. Select your OS from the dropdown (XP, Vista etc.).
  4. Click Download Now.
  5. If you're asked to Save or Run, choose to Run (it keeps you from having to go find the file and double-click it later).
This driver is probably more up to date than the one on your CD (depending on when you bought the printer).

Posted on Aug 07, 2008

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1. From CONTROL PANEL choose ADD REMOVE PROGRAMS
2. Uninstal ALL Lexmark stuff.
3. Reboot
4. Download latest software from lexmark.com for your scanner.
5. Install ONLY the latest driver (not from your CD)
6. Reboot.
7. Good luck!

Posted on Aug 04, 2008

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