Question about HP Photosmart 3310 All-In-One InkJet Printer

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I have a HP Photosmart printer and keep geting an error message :Oxc18a0101. I've tried 2 suggested solutions already and it did not work. Help

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To cure it:

Hit * and # at the same time on your printer
Enter code: 123
Hit Right Arrow
Go to System Configuration
Hit OK
OK again
and OK a third time
Unplug power from printer
Unplug power from wall
Wait 2 minutes
Replug the printer
It should boot fine and be able to print again.

Posted on Mar 26, 2011

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3 Answers

I put 2 new printer cartridges in and got the effor Oxc18a0101. What should I do? My printer is an HP Photosmart D7160. I've looked at some solutions on line, but they refer to typing numbers,...


Hi Karen, This likely is either due to Bad/Expired Printhead or it could be defective printer ( hardware failure ). However you can give it a try. Follow the steps below and it should solve the problem, else we need to consider it could be defective Printhead or printer hardware failure.

The Photosmart D7160 does not has "*" and "#" because it is not a fax capable printer.

*** Fix your HP Photosmart D7360 (Reset Code/Master Reset) ***

1- Turn off power and unplug from power source.
2- Open right side of printer (looking at the front).
3- Disconnect,by pulling gently, both white flat ribbon cables off the main circuit board.
4- Plug in power source and turn printer on. Wait till you get a error message and push "Ok".
5- Unplug power source.
6- Reconnect the flat ribbon cables by aligning and carefully pushing into the conectors on the main circuit board.
7- Plug in power source and turn printer on (Printer preparing occurred).

The error message 0xc18a0001 "Ink System has Failed" is now gone

Regards,
Ron


* Please rate this solution with Thumbs up and Testimony to help us improve providing support

May 17, 2011 | HP Photosmart D7160 InkJet Printer

1 Answer

I have a HP photosmart 3310. I'm getting the error:Oxc18a0101 message. I've tried a couple of suggested solutions ut neither has worked. Help!


Hi,

1- Turn off power and unplug from power source.
2- Open right side of printer (looking at the front).
3- Disconnect,by pulling gently, both white flat ribbon cables off the main circuit board.
4- Plug in power source and turn printer on. Wait till you get a error message and push "Ok".
5- Unplug power source.
6- Reconnect the flat ribbon cables by aligning and carefully pushing into the conectors on the main circuit board.
7- Plug in power source and turn printer on (Printer preparing occurred).
8- voila, the nasty error message 0xc18a0001 "Ink System has Failed" is now gone

Try this and it works

Regards,
Ron

Mar 26, 2011 | HP Photosmart 3310 Printer

1 Answer

Oxc18a0101 error message ink system failure


*** Fix your HP Photosmart D7360 (Reset Code/Master Reset) ***

1- Turn off power and unplug from power source.
2- Open right side of printer (looking at the front).
3- Disconnect,by pulling gently, both white flat ribbon cables off the main circuit board.
4- Plug in power source and turn printer on. Wait till you get a error message and push "Ok".
5- Unplug power source.
6- Reconnect the flat ribbon cables by aligning and carefully pushing into the conectors on the main circuit board.
7- Plug in power source and turn printer on (Printer preparing occurred).
8- voila, the nasty error message 0xc18a0001 "Ink System has Failed" is now gone. http://www.fixya.com/support/t451942-help THIS WORKED!!! Don't throw it out try this first for: Ink system failed Error16x16_smiley-surprised.gifxc18a0101 on photosmart D7160. This is to reset the error code only,you will need to explain in more detail why you got the code and what you've done to correct it.

Jan 24, 2010 | HP Photosmart C6180 All-In-One InkJet...

2 Answers

I am trying to scan and I keep getting an error message that says No scan options. refer to device documentation to troubleshoot. I see a lot of other people have had this same problem. I have the HP...


I had this problem also and came to find out that in order to scan, you have to go into your "PAINT" and go to "FILE" and scroll down to "FROM SCANNER OR PRINTER" and then follow the instructions. It works!

Dec 20, 2009 | HP Photosmart 2575 All-In-One InkJet...

1 Answer

Printing error oxc18a0101


Try resetting the printer:

1- Turn off power and unplug from power source.
2- Open right side of printer (looking at the front).
3- Disconnect,by pulling gently, both white flat ribbon cables off the main circuit board.
4- Plug in power source and turn printer on. Wait till you get a error message and push "Ok".
5- Unplug power source.
6- Reconnect the flat ribbon cables by aligning and carefully pushing into the conectors on the main circuit board.
7- Plug in power source and turn printer on.

Jul 19, 2009 | HP Photosmart C7180 All-In-One InkJet...

1 Answer

Photosmart 8180 has error message Oxc18a0101


try to follow this instructions to fix the error: Hit * and # at the same time on your printer, then enter code: 123 press right arrow, then go to system configuration and press ok 3x. unplug power from printer and wait 2 minutes, plug the printer again and then it will all be back to normal. hope this helps. Good Day!

Jul 08, 2009 | HP Photosmart C6180 All-In-One InkJet...

4 Answers

HP Photosmart C8180 - Ink System Failure - Oxc18a0101


i had exactly this error message. Rang HP. They said it was a hardware failure, they couldn't fix over phone, would cost 2x cost of new printer to fix, but they offered me 20% discount on new printer if ordered over the phone.

But with some fiddling, problem now resolved. Here's what I did:

- press Red Eye Removal and Print Photos button together
- goes to Mfg Commands -> Enter Special Keys Combo. Press OK
- uaiux Support page (some code) -> click right arrow key until you get to System Configuration Menu - click oK
- should say hardware failure status - click OK
- says hardware failure status: Clear. Press OK to clear
- I clicked OK on this and system reset itself and problem was solved

Jun 24, 2009 | HP Photosmart C8180 InkJet Printer

1 Answer

Error message shows up on printer screen oxc18a0101


Found this link that tells you how to reset the printer.

http://www.fixyourownprinter.com/forums/printer/39471

Excerpt on resetting the printer from the post linked to above:
These are from the link above:
Reset the system by holding down the OK, Cancel, Black, and Color buttons down at the same time and turn the 3310 off. Keep holding the buttons down until the printer shuts off and then turn it back on.

Apr 05, 2009 | HP Photosmart 3310 All-In-One InkJet...

1 Answer

Oxc18a0101 error message - C6180 All-In-One


Try the following reset:

Hold the OK and the Help button at the same time. While holding them down, plugthe power in. Continue to hold both buttons until the unit shut off.
After shutting down, release both buttons and power on the printer.

Alternatively follow instructions on this document from HP.

Oct 14, 2008 | HP Photosmart C6180 All-In-One InkJet...

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