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Lost manual for some reason my vreader will not turn on, tried new batteries also

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Replace power supply

Posted on Mar 26, 2011

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1 Answer

Battery and ignition ok but won't turn on


What you need to do is go to vTech's web site and download the Learning Lodge Navigator. Once you load that on your computer, you can sync your vReader with the computer using a USB cable. There's an option to run the calibration tool.
Here's the link: http://www.vtechkids.com/download

Jul 06, 2013 | Toys

1 Answer

We have a VReader and the touch screen doesn't


Try calibrating the touch screen (means of doing this can be found in the user manual). If, after calibrating the screen the touch screen is no longer responsive, I'm afraid that the screen is "ka-put" and will require a repair or replacement.

Jun 24, 2013 | Cell Phones

2 Answers

Tried the recovery software on a SD card but it did not open the software


If you made the SD recovery on your computer through a sd slot or card reader it should work. You can't make the recovery sd through your vreader. Put it in the vreader while it is turned off, power it on and the vreader should start reprogramming. Then it will tell you to shut off your vreader and restart but make sure you take the sd card back out before restarting or it will just reprogram again, lol.

Sep 09, 2012 | Vtech V.reader Animated E-book System

1 Answer

My daughters v reader gets stuck on a blue screen and wont turn off.


The blue screen seems to happen when you change the batteries (it's what happened to us). The blue screen indicates that there's a software problem, like when you boot up your computer and for some reason it freezes up. That software needs to be reinstalled. You'll lose anything that was saved on the v.reader, but at least you'll get it working again.

vtech could have made it a very simple problem to solve just by adding in their customer support: Blue Screen? follow these steps. But they don't, so here's how:

You'll need an SD card with at least 64mo of free space. If you want to use the one from you camera, transfert all of your pictures first. Everything on the SD card will be erased.

Download the Recovery software from either link below (you can find both on the vtech website, but it took me a while to get there)

For the US version
http://contentcdn.vtechda.com/vtechkidsDownload/US/VReader/Tool/Recover/US-engRecoverCardTool.exe

For the Canadian english version
http://contentcdn.vtechda.com/vtechkidsDownload/CA-eng/VReader/Tool/Recover/CA-engRecoverCardTool.exe

This is the link the the website itself: http://www.vtechkids.com/download/ca/en

Run the program and follow the instructions (at least those are clear and easy to follow). Mine worked fine after that. And since there's no reset button on the v.reader, this is the only way to erase the 100+ drawings that your child saved.

Jan 20, 2012 | Vtech V.reader Animated E-book System

1 Answer

Broken v.reader v.tech


I have a VReader that won't turn on. I put new batteries in, and also tried connecting it with the cord, but it still won't turn on. Is there a way to fix it, or can it be replaced if it is within a year of purchase?

Jan 13, 2012 | Vtech V.reader Reading System

1 Answer

I got a vtech storio reader worked at 1st now is blue screen cant turn it of have 2 take batterys out have cleaned it and has new batterys


The blue screen seems to happen when you change the batteries (it's what happened to us). The blue screen indicates that there's a software problem, like when you boot up your computer and for some reason it freezes up. That software needs to be reinstalled. You'll lose anything that was saved on the v.reader, but at least you'll get it working again.

vtech could have made it a very simple problem to solve just by adding in their customer support: Blue Screen? follow these steps. But they don't, so here's how:

You'll need an SD card with at least 64mo of free space. If you want to use the one from your digital camera, transfert all of your pictures to the computer. Everything on the SD card will be erased.

Download the Recovery software from either link below (you can find both on the vtech website)

For the US version
http://contentcdn.vtechda.com/vtechkidsDownload/US/VReader/Tool/Recover/US-engRecoverCardTool.exe

For the Canadian english version
http://contentcdn.vtechda.com/vtechkidsDownload/CA-eng/VReader/Tool/Recover/CA-engRecoverCardTool.exe

This is the link the the website page itself:
http://www.vtechkids.com/download/ca/en

Run the program and follow the instructions (at least those are clear and easy to follow). Mine worked fine after that.

Hope that solves your problem.

Jan 02, 2012 | Vtech V.reader Reading System

1 Answer

Blue screen appears not working


The blue screen seems to happen when you change the batteries (it's what happened to us). The blue screen indicates that there's a software problem, like when you boot up your computer and for some reason it freezes up. That software needs to be reinstalled. You'll lose anything that was saved on the v.reader, but at least you'll get it working again.

vtech could have made it a very simple problem to solve just by adding in their customer support: Blue Screen? follow these steps. But they don't, so here's how:

You'll need an SD card with at least 64mo of free space. If you want to use the one from your digital camera, transfert all of your pictures to your computer first. Everything on the SD card will be erased.

Download the Recovery software from either link below (you can find both on the vtech website, but it took me a while to get there)

For the US version
http://contentcdn.vtechda.com/vtechkidsDownload/US/VReader/Tool/Recover/US-engRecoverCardTool.exe

For the Canadian english version
http://contentcdn.vtechda.com/vtechkidsDownload/CA-eng/VReader/Tool/Recover/CA-engRecoverCardTool.exe

This is the link the the website page itself:
http://www.vtechkids.com/download/ca/en

Run the program and follow the instructions (at least those are clear and easy to follow). Mine worked fine after that. And since there's no reset button on the v.reader, this is the only way to erase the 100+ drawings that your child saved.

Hope that solves it

Dec 31, 2011 | Vtech V.reader Animated E-book System

1 Answer

V reader won't turn on


The blue screen seems to happen when you change the batteries (it's what happened to us). The blue screen indicates that there's a software problem, like when you boot up your computer and for some reason it freezes up. That software needs to be reinstalled. You'll lose anything that was saved on the v.reader, but at least you'll get it working again.

vtech could have made it a very simple problem to solve just by adding in their customer support: Blue Screen? follow these steps. But they don't, so here's how:

You'll need an SD card with at least 64mo of free space. If you want to use the one from your camera, transfert all of your pictures to the computer. Everything on the SD card will be erased.

Download the Recovery software from either link below (you can find both on the vtech website, but it took me a while to get there)

For the US version
http://contentcdn.vtechda.com/vtechkidsDownload/US/VReader/Tool/Recover/US-engRecoverCardTool.exe

For the Canadian english version
http://contentcdn.vtechda.com/vtechkidsDownload/CA-eng/VReader/Tool/Recover/CA-engRecoverCardTool.exe

This is the link to the website itself:
http://www.vtechkids.com/download/ca/en

Run the program and follow the instructions (at least those are clear and easy to follow). Mine worked fine after that. And since there's no reset button on the v.reader, this is the only way to erase the 100+ drawings that your child saved.

Hope that helps

Nov 18, 2011 | Vtech V.reader Animated E-book System

1 Answer

Says internal memory is full and I can not get anywhere to delete any iteams in the naviagiton log.Every time I turn the vreader on says new avatars installed, but is showing default avatars, and you have...


To reset your v.reader (which will erase everything on it), you need an SD card with at least 64mo and follow these steps:

Download the Recovery card program:

For the US version
http://contentcdn.vtechda.com/vtechkidsDownload/US/VReader/Tool/Recover/US-engRecoverCardTool.exe

For the Canadian english version
http://contentcdn.vtechda.com/vtechkidsDownload/CA-eng/VReader/Tool/Recover/CA-engRecoverCardTool.exe

Run the downloaded program and follow the steps. It takes a few minutes to do but the instructions are simple.

Hope that helps

Sep 25, 2011 | Vtech V.reader Animated E-book System

1 Answer

My v.reader is stuck in engineering mode how do i fix this?


You have to reset your vreader. To do this, remove all batteries and any story cartridge you may have in your device. Then hold the power button for 5-10 seconds. If this doesn't work the vreader needs to be returned :(. I hope this helps.

Dec 27, 2010 | Vtech Video Game Consoles & Games

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