Question about Supersonic SC-33DM Player

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Player works good. but the remote will work for only a few minutes and then stops working. this the second remote i have tried, the player is new just a couple of days old . have already tried new batteries and still won't work . please help, my next option is to return the player back to the store.

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  • Supersonic Master
  • 467 Answers

There could be a number of possible reasons for 'no remote control' operation/function with these units. One of those could include the remote itself; this device may have a fault where its battery current drain level is too high, resulting in batteries going flat very quickly. That would be a bad remote design, or the remote itself is just defective.

Another possible reason for remote failure, and probably the most likely, is a faulty IRD controller circuit (IRD - infra-red detector/remote sensor); this circuit is governed by several components including a controller IC, and the IRD is usually a small encased metal block with holes to allow the receiver to detect the pulses from the R/C. Either this and/or the IC fails completely or partially, resulting in no remote function. This circuit is in the main unit - sometimes manufacturers under-design these circuits or use poorly rated components, hence the multitude of faults.

It's nice to be able to operate the unit with a remote as well as front panel buttons. However, since it is still relatively new, and you have some warranty, send it back to the store - don't bother trying to get this one fixed - as there is a chance something else could go wrong with this later on. I recommend that you go back to the store you bought this from and insist on an exchange unit of a better brand/model which DOES work properly, including remote, don't accept their offer to send it off to get it repaired - you want a working one NOW.

Fingers crossed that you eventually get a working product which satisfies you completely.

Posted on Mar 28, 2011

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