Question about Sentry Fireproof Safe

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I have a Sentry Safe H4300. I put a few important papers in it, but am unable to open it again to put more papers in it. Please Help! Thank you. Ruth Jackson

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  • Anonymous Aug 13, 2008

    LOST CODE FOR SAFE. STILL HAVE THE ORIGINAL CODE I USED, BUT IT WON'T OPEN IT. WHAT DO I DO?

  • lgv60 Aug 17, 2008

    I have the same problem. I have the key but the safe won't open. help.

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I have a H4300 Safe. To open the safe...

1) Unlock it with the tubular key
2) With one hand, push down on the lid (moderate pressure should do & preferably close to the latch area).
3) While still pushing down with one hand, use the other hand to squeeze the red latch button and lift up.

You can't open the lid by just squeezing the red latch button and trying to lift up. It won't. You need to push down, then unlatch, then lift.

Works everytime for me,...hope this helps.

Posted on Dec 04, 2010

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Posted on Jan 02, 2017

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1 Answer

I cannot open my Sentry Safe with key model H4300


if you have keys make sure they are the correct keys and they slide in smoothly and all the way . If still wont turn try to wiggle the key while turning you may need to pull it out very little to make it turn . I had to do this with my safe and it worked . Later after I opened it I took it to a lock smith to have the lock replaced . Sometimes the tumblers in lock are slightly miss aligned and need replacing . Cost for lock smith to change lock was quite reasonable. Good Luck

Jan 12, 2016 | Sentry Fireproof Safe

1 Answer

I have a sentry safe model so500 & the batteries are dead, so I can't open it. I know the combination, I just can't open it! HELP!!! thank you, Lesley


Locksmiths agree on How to install sentury safe batteries
slide open the battery cover located just below the keypad.
Insert a paper clip or pen point into the small hole in the cover. Push in while sliding cover to the right. Disconnect and remove the battery holder. Insert the 4-batteries as indicated.
reconnect the connector and put back the battery holder. Slide the cover back in place.

Aug 07, 2010 | Sentry Fireproof Safe

1 Answer

I have a Sentry OA5835. I am unable to open with factory combo and key. help


Sounds like the batteries are dead.
How to install sentry safe batteries
slide open the battery cover located just below the keypad.
Insert a paper clip or pen point into the small hole in the cover. Push in while sliding cover to the right. Disconnect and remove the battery holder. Insert the 4-batteries as indicated.
reconnect the connector and put back the battery holder. Slide the cover back in place.
How do I insert the batteries on my advanced electronic lock safe? On the newer model Fireproof Sentry Safes my locksmith recommended me To install batteries,
turn the electronic lock case to the right and remove. Insert four new batteries as indicated, replace the electronic lock case and turn to the left to reassemble.

Mar 11, 2010 | Sentry Fireproof Safe

1 Answer

Unable to open electronic safe


Locksmiths say this is how to install sentry safe batteries
slide open the battery cover located just below the keypad.
Insert a paper clip or pen point into the small hole in the cover. Push in while sliding cover to the right. Disconnect and remove the battery holder. Insert the 4-batteries as indicated.
reconnect the connector and put back the battery holder. Slide the cover back in place.
How do I insert the batteries on my advanced electronic lock safe? On the newer model Fireproof Sentry Safes my locksmith recommended me To install batteries,
turn the electronic lock case to the right and remove. Insert four new batteries as indicated, replace the electronic lock case and turn to the left to reassemble.

Mar 06, 2010 | Sentry Fireproof Safe

1 Answer

Unable to open


Follow the instructions on document below:

Lost combination or keys

Aug 10, 2009 | Sentry Fireproof Safe

4 Answers

I just bought a new Sentry Safe Model H4300 and I can't get it open. Dumbest thing I ever bought. Can you help


The latching mechanism looks like a hook. Either the hinges were installed from the factory mis-aligned, or the latching mechanism needs adjustment.
If you need to, stand on it and get the safe open.
Once it is open look for some screws or bolts at the latch striker that will allow you to make adjustments.
Move it further away from the "hook" to make it easier to unlock.
It should not be as difficult as you describe. You should not need to press down when locking or unlocking. There is an alignment problem somewhere.

If it is brand new - you should be able to return it for a working unit.

Thanks for using FixYa - a FixYa rating is appreciated for answering your FREE question.

Mar 25, 2009 | Sentry Fireproof Safe

2 Answers

Know combination, but cannot open sentry safe 1250


If you know the combination:

1) Turn the dial to the left a few complete rounds, then stop on 1st number.
2) Turning the dial to the right, pass up the 2nd number once, then stop on it on the next round.
3) Turn the dial to the left directly to the 3rd number then stop.

The handle should open now.

Feb 28, 2009 | Sentry Fireproof Safe

1 Answer

We just moved and lost combination to our sentry safe


goto SentySafe.com
https://www.sentrysafe.com/customerCare/retrieveCombination.aspx
register and request the combination base on the serial number.
they should be able to send you the combination keys

Nov 25, 2008 | Sentry Fireproof Safe

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