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I have an Arris TM722 modem. The videogame Call of Duty: Black Ops has a built-in bandwidth test to determine who gets host more often. Wit my Xbox 360 plugged in through my router (I've tried a D-Link & a LinkSys) the bandwidth test says only 2000kbps a second or a 2 meg line! When I plug the 360 straight into the modem, it registers correctly for the 30 megabit line I have! I am not getting host because the 2000kbps is what it thinks I have. I cannot for the life of me pinpoint the issue. Through the router, regular internet speed tests (such as speedtest.net or speakeasy.net) on the computer show up normal, but the Black Ops speed test is giving me such a low rating. When I plug my Xbox 360 straight in, it's correct. How could two different routers be affecting the rating so much? The routers are both properly configured with Xbox Live ports open, etc. One is a $150 D-Link gaming router even! There are no features turned on in the routers that would cause a bottleneck of sorts? I used to have a different modem (Thomson) and the test ran just fine through the router for Black Ops. Why would the Arris modem be any different? I do not understand how adding a router into the mix between the Arris and my 360 is making it say I only have 2 megabits down. I plug straight in and it says I have 30. There is nothing else running on the routers either at the time of the test... (by having two routers, I mean I've tried two different ones)

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

  • 98 Answers

SOURCE: cant hook up xbox 360 to internet

does this help it sounds like you are puting your cable in to the 360 and the modem you wont have a internet ligth on untill you try to connect the 360 to go live you must reset the modem

Posted on Jan 25, 2009

ohms
  • 1879 Answers

SOURCE: ARRIS Modem + D-Link router = no internet

when you are on Cable Internet with a "modem" only connected directly to the computer, what the ISP see is the computer's MAC Address (command prompt -> type ipconfig and hit enter).

put a router (which has it's own MAC Address) in-between and the ISP wont let you cause it sees the router not the computer.

check physical connection: cable modem -> router -> computer(hard wire for this troubleshooting)

access the d-link gui and locate the “Clone MAC Address" button (supposed to clone the computers MAC Address - verify if it's the same), save settings & reboot the router.

Posted on Jan 26, 2009

  • 31 Answers

SOURCE: Linksys router and modem problems

Hello,

Most cable company's will not allow you to use the USB and the ethernet connection at the same time. You will need to only use ethernet to your PC and your XBOX. Once you have the ethernet cord connected from your modem to the WAN/Internet port on your router you will need to press the reset button on the back of the arris to authorise the router for access. After that is done you will plug you XBOX into 1 of the 4 numbered ports on the router. Then you will need an additional ethernet cord for your PC.

Hope this helps

Posted on Apr 09, 2009

zazonker
  • 68 Answers

SOURCE: Unable to set up wireless router

Shut down your computer, unplug the cable modem and the switch. Connect all three - computer to switch, switch to modem. Make sure that the ethernet cable between the router and the modem is in the router uplink port and that the computer is plugged into one of the four ports that look alike. Wait 30 seconds - plug in the modem. Wait another 30 seconds, plug in the router, wait another 30 seconds and boot the computer. Open a browser and see if you have internet access. If you still don't, then try to check the browser by typing 192.168.1.1 into the address bar of the browser. That should give you the browser sign in screen. The Linksys default is to leave the user name blank and type admin for the password. That should give you access to the router so you can check the settings. If this doesn't work, document carefully what happens and post again with your results and we'll try to go from there.

Posted on Jun 08, 2009

smartr10U
  • 1305 Answers

SOURCE: Hi, I'm an idiot! PLEASE HELP

you may be suffering from mixed Cat 5 and Cat 6 cabling.
The wiring is slightly different and they don't work well when mixed in routers and modems etc. One or the other will work , but when they're mixed it'll do what you have going on here...

I would recommend wiring everything with cat 6 ethernet cabling. Look on your cable and you will find the labeling on the outer casing.


Posted on Sep 20, 2009

Testimonial: "Thank you for the advice! I did check and all the cabling is CAT5, so I just don't understand why there's a problem..."

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ARRIS modem is a phone/hsi modem. What youll need to do is first turn power off on xbox then unplug the power supply from the back of the Arris modem and unscrew the coaxil/cable wire from the back of the modem for about a minute. Then plug in the power cord to the modem wait another half minute then screw in the coaxil/cable wire....wait for the lights to come back on make sure the online light is solid green not flashing and follow the ethernet cable (Looks like a thick telephone wire) and make sure you have that ethernet cable seated/snapped into the ethernet port on your xbox. Then turn the xbox on and do connection test. FINISHED..IF it's still not working make sure you have Internet service from your provider and if using a router bypass it at first see if you can get onto xbox live without the router. If you can with just connected directly to your arris modem without the router involved. If you do want to use wireless contact your router manufacture and or xbox support at 800-469-9269.

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