Question about HP Photosmart C5180 All-In-One InkJet Printer

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I had a paper jam and cleared that and printed a test page which worked but it will not print a document. Any suggestions?

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Insert the cd >>> then go to my computer>>> right click on the HP logo that you see and then click on open >>> then you will find a folder as Util open it up >>> under that you will find a folder called "ccc" open it up>>. then you will find uninstall of L1.. double click on it and start the uninstallation..
then restart the system.

after restart go to my computer >>> double click on the HP logo icon then click on Add A Device..
then follow the instruction... complete the installation..
then try to print and check what happens

if still it does not work completely uninstall the software and then reinstall it back..

Posted on Mar 26, 2011

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Posted on Jan 02, 2017

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2 Answers

When printing documents no matter how few or how many pages, paper gets stuck in the middle of printing.


Try using regular paper on unit as specified by Samsung. If that does not resolve the issue then the hassle lies with the paper feed mechanism. Often a good cleaning of all the rollers in the path can take care of the issue.

Aug 24, 2015 | Samsung ML 2525 BW laser Printer

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Printer states "out of paper" when there is a lot of paper in the carriage. Have pressed "Print" button 5 or 6 times, so.....how do I clear all the print requests, and reset the printer to recognise that...


Please perform the following steps and check if the issue is resolved.

1. Please try to Printer a Self Test-page.
>Please press the Power button to turn the product on.
>Hold the Power button down.
>Continue to hold the Power button, and then open and close the carriage access door four times.
>Release the Power button
>Now, try to print a self test page and check if that works.
If the self test page does not works/print a test page, clear the paper jam.
Also, clear the paper rollers and if this does not work, perform a power reset to resolve the issue.

You can refer the link below to get the complete information to perform all the steps mentioned above.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00861130&cc=us&lc=en&dlc=en&product=3374275

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02125514&cc=us&lc=en&dlc=en&product=3374275


Good Luck!!!!

Jul 02, 2010 | HP D1560 Deskjet Printer InkJet

1 Answer

Was printing 14 page document from internet then got message to clear paper jam. I cleared paper jam and now when I try to print page 2 a blank page comes out


You will have to reset the printer, Unplug from wall, unplug from PC, reboot, Now, plug in Power to printer, & plug in USB on PC, reboot. When at desktop next, well, now try printing again.

Feb 17, 2010 | Office Equipment & Supplies

2 Answers

The printer is constantly sending a message- 'paper jam'


HP Officejet 7200, 7300, and 7400 Series - 'Paper Jam: Clear jam, and then press Enter' Message Displays on the Control Panel Display
Issue
During printing, the paper becomes stuck in the all-in-one and the error message 'Paper Jam: Clear jam, and then press Enter' displays on the control panel display.
Solution
Use the following instructions to clear a paper jam from the product:
Step one: Check for and remove any loose paper from the In tray
Do not try to remove jammed paper from the In tray. First remove any loose paper from the In tray to avoid worsening the jam.
CAUTION: Always try to remove jammed paper from the back of the printer first to avoid mechanical damage.
Step two: Clear the jam from the back of the printer
Follow these instructions to clear jammed paper from the back of the product. If the product is equipped with a two-sided printing accessory, skip to that section.
Remove the rear access door to clear the paper jam

1. Remove the rear access door by pressing the buttons on the side of the door and pulling it toward you.
Figure 1: Removing the rear access door
Rear access door
2. Gently pull the jammed paper out of the rollers.
WARNING: If the paper tears while removing it from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the product. If all the pieces of paper are not removed from the product, more paper jams might occur.
3. Replace the rear access door. Gently push the door into the all-in-one until it snaps firmly into place.

Remove the two-sided printing accessory to clear the paper jam

1. Remove the two-sided printing accessory by pressing in the buttons on the sides and then pulling the accessory toward you.
Figure 2: Removing the two-sided printing accessory
2. Gently remove any jammed paper.
WARNING: If the paper tears while removing it from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the accessory. If all the pieces of paper are not removed from the accessory, more paper jams might occur.
3. Press the button on top of the two-sided printing accessory to open the door.
Figure 3: Opening the two-sided printing accessory door
4. Gently pull the jammed paper out of the rollers.
5. Close the accessory door.
6. Reinstall the two-sided printing accessory.

Step three: Clear the jam from the automatic document feeder (ADF)

1. Remove the document feeder tray from the product by gently pulling it.
2. Lift the cover of the automatic document feeder by pulling it outward.
Figure 4: Lifting the cover of the automatic document feeder
Automatic document feeder (ADF) door
3. Gently pull the jammed paper out of the rollers.
WARNING: In the rare occurrence of a severe paper jam, you might need to remove the face plate from the front of the automatic document feeder and lift the pick assembly to remove torn pieces of paper from deep inside the automatic document feeder.
4. Close the cover of the automatic document feeder, and then reattach the document feeder tray.

Step four: Verify that the print carriage can move freely
Follow these steps to try to move the print carriage.
CAUTION: Do not force the print carriage to move if it is out of plain view or feels stuck. Forcing it may damage the printer.

1. With the product turned on, open the print cartridge access door. The print carriage might try to move into the access area. If so, allow it to move to that position.
2. Without turning off the product, unplug the power cord from the back of the product. Unplug the power cord from the power source. The power cord must be unplugged to allow the parts to be moved by hand and to reset the paper feed mechanism, without the risk of an electrical shock.
3. Looking in through either the print cartridge access door or the output paper tray, make sure the print cartridges are locked into the carriage and have not come loose. Also, make sure that there are no obstructions under or around the carriage to block it from moving.
4. Make sure the print carriage can move freely across the width of the product by gently pushing the carriage to the left and then to the right. Clear any obstructions found.
You may have to reach through the output paper tray to access the print carriage.
5. Close the print cartridge access door and plug the power cord back to the back of the product. Plug the power cord into the power source.
6. Press the On button to turn on the product.

Step five: Reload and test the printer
After you have removed the jammed paper, make sure the product is still functioning properly.

1. Reload the product with plain paper.
2. Peform a self-test by pressing and holding the RESUME button on the control panel until the product begins printing. A test page prints.

Step six: Service the printer
If you have completed all the steps listed above and are still experiencing a problem, service the product.

Dec 30, 2009 | HP DeskJet 3745 Printer

2 Answers

Printer says Paper Jam but it is not


  1. Remove the paper from the paper tray.
  2. Press the Power button and then wait for the jam to clear.
    • If the paper jam cleared, try the print job again.
    • If the paper jam is not resolved, continue.
  3. Remove the rear access door. Press the handle to the right, and then pull out the door.
  4. Remove any paper that is inside the printer by pulling the paper out from the back of the printer.
  5. Replace the rear access door.
  6. If the paper jam cannot be removed from the back of the printer, raise the product cover, carefully remove the jam from the front of the product, and then lower the cover.
  7. Re-load the paper in the In tray. Fanning the paper makes sure that the pages are not stuck together.
  8. Press the Power button ( ) to turn on the product.
  9. Open the document in the application in which it was created.
  10. Click File, Print, Properties, Printing Preferences click Paper/Quality tab.
  11. Verify that the type of paper specified in the Type is text box matches the type of paper being used. A paper jam might result if photo paper is specified in the Printer Properties dialog box, but plain paper is loaded in the printer.
  12. Click OK to try job again.

Sep 22, 2009 | HP Deskjet D2360 InkJet Printer

1 Answer

My Brother HL-2040 paper led light won't stop flashing, the paper's not jammed or anything, I just put in a new toner, too. I tried doing what someone else said about opening the cover and holding Go until...


Hi. The reasons listed in the manual that cause the LED to flash normally are:

Front cover is open
Close the front cover of the printer.
Back cover is open
Close the back cover of the printer.
Paper jam
Clear the paper jam. See Paper jams and how to clear them on page 6-5.
If the printer does not start printing, press the Go button.
No paper fed manual feed slot
Put the paper in the manual feed slot. See Printing on plain paper, bond paper
or transparencies from the manual feed slot on page 1-10 or Printing on thick
paper, labels and envelopes from the manual feed slot on page 1-13.
Memory full
The printer memory is full and the printer cannot print full pages of a
document. See Solving print problems on page 6-15.
Print overrun
A print overrun occurred and the printer cannot print full pages of a document.
See Solving print problems on page 6-15.
Drum Error
The corona wire needs to be cleaned. See Cleaning the corona wire on page 5-14.

If you check out page 6-5 it tells how to clear the paper jam from the rear of the machine! A point often missed.

Check out the website below if you don’t have a copy of the instruction manual =

http://welcome.solutions.brother.com/BSC/public/files/dlf/doc002089/US_Eur.pdf

If all else fails, try a reset of the printer Drum & Page counter:
  1. With printer tuned on.
  2. Press and hold the “internal button” behind front cover, until all LEDs illuminate.
  3. Make sure Drum light is off, then release and close front cover.
Hope some of this helps………..Please post a response back here and let us all know if it works?............Regards, Cornwellnet (UK)

Jul 12, 2009 | Brother HL-2040 Laser Printer

1 Answer

Error light keeps on flashing blue light at the


These are your possibilities based on your error.

Front cover is open
Close the front cover of the printer.
Fuser cover is open
Close the fuser cover located behind the back cover of the printer.
Paper jam
Clear the paper jam. See Paper jams and how to clear them on page 85. If the printer
does not start printing, press the Go button.
Memory full
The printer memory is full and the printer cannot print full pages of a document. See
Solving print problems on page 97.
Print overrun
A print overrun occurred and the printer cannot print full pages of a document. See
Solving print problems on page 97.

Jun 14, 2009 | Brother HL-2170W Laser Printer

1 Answer

HP 3915 paper jam error


I had the same problem and just talked with HP technician Neeta and she showed me how to fix it. It's a bit convoluted. In essence you have to clear the print spooler. Here is what she told me.

First you have to be clear that there really ISN'T a paper jam by printing a test message this back door way.

Neeta : The USB cable should be disconnected. Neeta: To print a self-test page, press and hold the Power button. Raise and lower the printer cover four times. Release the Power button, and the self-test page prints

If the sel-test page prints, this means you truly do not have a paper jam. Next, clear the print spooler

Neeta : The USB cable should be disconnected.Neeta : Now click on start->RUN.Neeta : Then type "services.msc".Neeta : Then it will open the services window.Neeta : Now please look for the option "print spooler. Neeta : Okay, now , please right click on the option "print spooler" and click on stop then click on start, 3 times.

Oct 27, 2008 | HP Deskjet 3915 InkJet Printer

1 Answer

The Paper light keeps flashing when theres paper in the printer


A few things could be happening here.

1. Clear the print queue, and if there are jobs that won't delete, reboot the computer.
2. Now clear the jobs on the printer (cancel job button) until the status light turns green.
3. Put a piece of paper in the manual feed tray on the front.
4. Print a test page.
If the test page prints to the paper in the manual feed tray, then it is set as the default tray. Go into the printer settings and change it to "auto" or tray 1. If the test page prints to tray 1, but the original document you tried to print (when it got stuck) still won't print, cancel the job. Now, again, put paper in the manual feed tray. Try to print the document again and if it pulls from there, go into page setup of your document and change the setting from "manual" to "auto" or tray 1. Clear the job again (if it's stuck) and you should be able to print again. Hope this helps. This is one of the most common solutions - it happens a lot, especially with documents that are emailed from other people and once they get stuck in the queue, nothing will print (except the test pages directly from the printer, like you describe).

Jun 25, 2008 | Brother HL 5250DN Laser Printer

1 Answer

Paper jam cleared - but still won't work


turn off the printer for a while then back on again, if it still refuse to print, try printing a test page.

Feb 13, 2007 | Canon LBP 800 Laser Printer

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