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Hp officejet 6310 makes loud grinding noise on right side

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1) connect the printer directly to wall
2) try different wall outlets
3) unplug the power chord and then press and hold down the power button for 30 sec. release the button.. then plug in the power chord
4) then try to move the carriage manually from left to right.
5) check if any papers or any thing is stuck inside the printer or not..
6) then unplug the power chord.. press and hold the pound(#) and no 6 key together and then without releasing the button plug in the power chord..once the power button in plugged in release the button..
the printer would go back to factory defaults..
check what happens
7) issue not resolved the service the product..

Posted on Mar 26, 2011

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Posted on Jan 02, 2017

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Open the HP Photosmart Software on a Windows computer
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I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!



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