Question about Sony VAIO VGN-SZ440 Notebook

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This device cannot start. (Code 10) could not load driver software

I have Toshiba Satellite A100-049 Model PSAARE-03G00JEN

My cd-rom drive suddenly stopped working and the icon has disappeared from my computer. I checked device manager and it has yellow exclamation mark on it. The device model is HL-DT-ST DVDRAM GMA-4082N ATA Device

I have disabled, enabled but no luck. I took it back to John Lewis today and they unistalled the device but my computer cannot reinstall the driver. They told me to search Toshiba support and downlaod the driver as they think it is corrupt and will be fixed by downloading driver.
I have just spent 2 hours trying tolocate the driver but no luck and am fed up.
Please can anyone sort this out for me and tell me how to get my cd drive working again.
Many thanks Windows was able to successfully install device driver software for my MATSHITA DVD ROM UH-850S ATA Device, but the driver software encountered a problem when it tried to run. The problem code is 10.

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  • Anonymous Dec 11, 2008

    same problem, different model number

  • Anonymous Jan 04, 2009

    I have the same problem with two different cd devices

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  • Master
  • 395 Answers

Sound like it has become diconnected or the drive is malfunctioning.You may be able to disconnect the drive,restart it,after it finishes loading shut t back down,reconnect it and restart it again.After it redetects the drive it may go ahead and install it.if the drive still won't work it may need to be replaced

Posted on Jul 31, 2009

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Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39) Click 'Check for solutions' to send data about this device to Microsoft and to see if there is...


Fix the error by editing the registry, perform the following steps:
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  6. Also, open the Device Manager again to ensure that the yellow exclamation mark and the error code is now gone.
  7. Restart your PC and open My Computer to ensure that the CD-ROM drive is visible.
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