Question about Lexmark X2350 All-In-One InkJet Printer

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Lexmark2350 printer/scanner brand new. message is install cartridge, but i already did. seems to be installed correctly. help

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  • NASCARDonald Nov 22, 2008

    Icantgetprinterto do anything

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  • 876 Answers

A simple wuestion first...You did remove the protective film off the cartridge contacts? Take the cartridge back out and have a look in the slot- does everything seem to be in order- no bent wire holders or snything and when you reinstall it does it fit snug? If every thing seems okay, Turn the printer off and unplug it for several minutes. plug it back in and turn it on

Is the problem solved?

Posted on Aug 18, 2008

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It keeps showing the message "remove and check the right ink cartridge". we already removed and re-install it many times. we also cleaned it and we still show that message. help! thank you!


Try to replace the ink cartridge with a new name brand ink jet cartridge that matches the manufacturer. Sometimes aftermarket ink jet cartridges don't work as well as the name brand ones.

Dec 18, 2010 | Printers & Copiers

1 Answer

I called a few days ago about my printer problem. I had an error message 6202. I have received the printer that you sent me to replace mine. This printer has a problem, too. My reference no is #6823342...


Would you mind if I ask you to please clarify? Did you call FixYa or did you call the Printer Manufacturer support? If you reference number and the order number is FixYa's, I'll help you forward it to the FixYa support so that they can verify the order and it's status.

Since you didn't mention the Printer's model and Brand, I can't give you any tip, it'd be much appreciated if you can let me know about your printer so that I can help you fix the problem.

Thanks and Awaiting.

Oct 19, 2010 | Printers & Copiers

1 Answer

Cartridge is not properly installed...


The chances are that the chip on the cartridge is defective. Have you tried another cartridge? If you can, take the defective cartridge back to the vendor and get a replacement or refund. If it worked once, it is likely the cartridge and not the printer.

May 29, 2010 | Canon PIXMA iP1300 Printer

1 Answer

Dell A940 prints black but doesn't print in color. I installed a new color cartrige and the 50c error went away, but still doesn't print in color...


Hi there Error 50c
This is for yours.
Regarding the Dell A940 "Error 50c"....the user guide doesn't seem to mention "Error 50c". They do, however, mention a "Cartridge Error" on page 52 of the manual. They claim this means that the printer has detected a short circuit (fuse/resister) in the cartridge. As you may or may not have noticed in the manual, this is what they recommend doing about it:

1) Press Power to turn the printer off.

2) Lift the printer cover/lid (scanner unit) until the scanner support holds it open.

3) Turn the printer on.
The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

4) Remove the color ink cartridge.

5) Lower the printer (scanner unit) until it is completely closed.
If the error message displays again, replace the black cartridge with a new black cartridge.

If the error message does not display, repeat steps 1–3 and then go to step 6.

6) Reinstall the color cartridge and remove the black ink cartridge.

7) Lower the printer (scanner unit) until it is completely closed.

If the error message displays again, replace the color cartridge with a new
color cartridge.
If there is no error message (indicated by flashing lights), repeat steps 1–3 and then reinstall both ink cartridges.
8) Lower the printer (scanner unit) until it is completely closed.

If you get the error message again, while both cartridges are installed, replace both of the cartridges.

Basically, what they want you to determine is,....if the short circuit is with the "black ink" cartridge or the "color ink" cartridge and then replace the cartridge that has the problem.

You may have to buy a new cartrige.
Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks

Nov 20, 2009 | Dell A940 All-In-One InkJet Printer

1 Answer

Installed a black ink cartridge and the printer shows the message 'black cartridge missing' and also says 'cartridge error: error 50c'


Hi there Error 50c

Can only gave it a try.

Regarding the Dell A940 "Error 50c"....the user guide doesn't seem to mention "Error 50c". They do, however, mention a "Cartridge Error" on page 52 of the manual. They claim this means that the printer has detected a short circuit (fuse/resister) in the cartridge. As you may or may not have noticed in the manual, this is what they recommend doing about it:

1) Press Power to turn the printer off.

2) Lift the printer cover/lid (scanner unit) until the scanner support holds it open.

3) Turn the printer on.
The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

4) Remove the color ink cartridge.

5) Lower the printer (scanner unit) until it is completely closed.
If the error message displays again, replace the black cartridge with a new black cartridge.

If the error message does not display, repeat steps 1–3 and then go to step 6.

6) Reinstall the color cartridge and remove the black ink cartridge.

7) Lower the printer (scanner unit) until it is completely closed.

If the error message displays again, replace the color cartridge with a new
color cartridge.
If there is no error message (indicated by flashing lights), repeat steps 1–3 and then reinstall both ink cartridges.
8) Lower the printer (scanner unit) until it is completely closed.

If you get the error message again, while both cartridges are installed, replace both of the cartridges.

Basically, what they want you to determine is,....if the short circuit is with the "black ink" cartridge or the "color ink" cartridge and then replace the cartridge that has the problem.

You may have to buy a new cartrige.
Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks

Nov 06, 2009 | Dell A940 All-In-One InkJet Printer

1 Answer

My epson stylus cx6000 printer keeps showing -(install the ink cartridges) and I have already put in new ones. The code is E-02.


f you have just installed a new cartridge and you still see an ink related error message, the cartridge may be incorrectly installed. Follow these steps to make sure the cartridges are correctly installed:

  1. Make sure the Stylus CX is turned on.


  2. Check the photo viewer screen to determine which cartridge is incorrectly installed. Then do one of the following:


    • If printer shows the ink cartridge is expended, press the cp_button_6.gif Start button.


    • If the printer shows the cartridge is low on ink, press the Setup/Utilities button. Press the cp_button_41_er.gif or cp_button_42_er.gif button to select Press Start to change cartridges. Then press the cp_button_6.gif Start button.


  3. Press the cp_button_6.gif Start button again.


  4. Lift up the scanner, then open the cartridge cover.


alert_caution.gif Caution:
Never attempt to open the cartridge cover when the print head is moving. Wait until the cartridges have moved to the replacement position.

  • Press down all the ink cartridges until they click into place to make sure they are properly seated.


  • alert_note.gif Note:
    If a cartridge is properly seated already, you may not hear a click.

    im_337_er.gif

  • Close the ink cartridge cover and press it until it clicks into place.


  • Close the scanner.


  • im_339_er.gif

  • Press the cp_button_6.gif Start button. The Stylus CX charges ink for about one minute and displays Charging Ink on the photo viewer screen until charging is finished.


  • alert_caution.gif Caution:
    Never turn off the Stylus CX while the Charging Ink message is displayed or you'll waste ink.

  • Press the Setup/Utilities button to return to the previous mode, if necessary.
  • Aug 26, 2009 | Epson Stylus CX6000 All-In-One InkJet...

    1 Answer

    I don't know how to change the ink bought this printer from a guy at work no manual


    Lift the scanner cover from the right-hand side of the MFC until
    it locks securely into the open position.

    If one or more ink cartridges are empty, for example Black, the
    LCD shows Ink Empty Black and Cover is Open.

    Pull the ink cartridge hook toward you and remove the ink
    cartridge for the color shown on the LCD.

    Open the new ink cartridge bag for the color shown on the LCD,
    and then take out the ink cartridge.

    Remove the cartridge covers.

    Each color has its own correct position. Keep the ink cartridge
    in an upright position when you insert it into slot. Press down on
    the ink cartridge until the hook snaps over it.

    Lift the scanner cover to release the lock. Gently push the
    scanner cover support down and close the scanner cover.

    If you replaced an ink cartridge while Near Empty was
    displayed on the LCD, the LCD may ask you to verify that it was
    a brand new one. Example: Did You Change Blck? 1.Yes
    2.No. For each new cartridge you installed, press 1 on the dial
    pad to automatically reset the ink dot counter for that color. If the
    ink cartridge you installed is not a brand new one, please be
    sure to select 2.

    If you wait until Ink Empty message is displayed on the LCD,
    the MFC will automatically reset the ink dot counter.

    If the Install message is on the display after you have
    installed ink cartridges, check that the ink cartridges are
    installed properly.

    Hope that helps you!

    Aug 12, 2009 | Brother MFC 420CN All-In-One InkJet...

    1 Answer

    Dell a960 50c error on cartirdge error message ..nothing seems to


    Hi there Error 50c

    Regarding the Dell A940 "Error 50c"....the user guide doesn't seem to mention "Error 50c". They do, however, mention a "Cartridge Error" on page 52 of the manual. They claim this means that the printer has detected a short circuit (fuse/resister) in the cartridge. As you may or may not have noticed in the manual, this is what they recommend doing about it:

    1) Press Power to turn the printer off.

    2) Lift the printer cover/lid (scanner unit) until the scanner support holds it open.

    3) Turn the printer on.
    The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

    4) Remove the color ink cartridge.

    5) Lower the printer (scanner unit) until it is completely closed.
    If the error message displays again, replace the black cartridge with a new black cartridge.

    If the error message does not display, repeat steps 1–3 and then go to step 6.

    6) Reinstall the color cartridge and remove the black ink cartridge.

    7) Lower the printer (scanner unit) until it is completely closed.

    If the error message displays again, replace the color cartridge with a new
    color cartridge.
    If there is no error message (indicated by flashing lights), repeat steps 1–3 and then reinstall both ink cartridges.
    8) Lower the printer (scanner unit) until it is completely closed.

    If you get the error message again, while both cartridges are installed, replace both of the cartridges.

    Basically, what they want you to determine is,....if the short circuit is with the "black ink" cartridge or the "color ink" cartridge and then replace the cartridge that has the problem.

    You may have to buy a new cartrige.
    Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
    All The Best: Pineworks

    Jan 17, 2009 | Dell A960 All-In-One InkJet Printer

    1 Answer

    DELLA 940 DOES NOT PRINT


    Hi there Error 50c

    Regarding the Dell A940 "Error 50c"....the user guide doesn't seem to mention "Error 50c". They do, however, mention a "Cartridge Error" on page 52 of the manual. They claim this means that the printer has detected a short circuit (fuse/resister) in the cartridge. As you may or may not have noticed in the manual, this is what they recommend doing about it:

    1) Press Power to turn the printer off.

    2) Lift the printer cover/lid (scanner unit) until the scanner support holds it open.

    3) Turn the printer on.
    The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

    4) Remove the color ink cartridge.

    5) Lower the printer (scanner unit) until it is completely closed.
    If the error message displays again, replace the black cartridge with a new black cartridge.

    If the error message does not display, repeat steps 1–3 and then go to step 6.

    6) Reinstall the color cartridge and remove the black ink cartridge.

    7) Lower the printer (scanner unit) until it is completely closed.

    If the error message displays again, replace the color cartridge with a new
    color cartridge.
    If there is no error message (indicated by flashing lights), repeat steps 1–3 and then reinstall both ink cartridges.
    8) Lower the printer (scanner unit) until it is completely closed.

    If you get the error message again, while both cartridges are installed, replace both of the cartridges.

    Basically, what they want you to determine is,....if the short circuit is with the "black ink" cartridge or the "color ink" cartridge and then replace the cartridge that has the problem.

    You may have to buy a new cartrige.
    Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
    All The Best: Pineworks

    Jul 20, 2008 | Dell A940 All-In-One InkJet Printer

    3 Answers

    Error message: Printhead missing, not installed correctly or has come loose


    In regards to the error message with the printhead missing or come loose......I had that issue just shortly after I installed my printer. I was going crazy trying to fix it taking it out and reinstalling which was a pain, removing the cartridges and then the printhead to no avail. Finally I got smart and disconnected the power cord from the printer itself, not directly from the outlet. Once I did that and turned the printer back on the error was gone. It might have been a fluke, but it worked for me, so you might want to try it.

    Jul 04, 2008 | Kodak EASYSHARE 5500 All-In-One InkJet...

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