Question about Kenmore HE2 Plus Front Load Washer

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Washer is rattling like there is coins. checked the drain pipe and cleaned out but still making noise. gives a F-21 or Fd

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F21 error means that the drain time has exceeded 8 minutes; this will turn off the water valves. Press PAUSE/CANCEL two times to clear the display. If errors still remains then please check the drain hose and make sure it is not plugged or kinked. Disassemble the washer by removing the back from the washer and check the electrical connections at the pump and make sure the pump is draining. Also inspect the pump filter for foreign objects. Before disassembling remember to turn off the power and disconnect the washer. If it still doesn't help then there is an issue with the pump and you'll need to replace it.
Hope this helps... Please post back if you need more information. Daniel

Posted on Mar 26, 2011


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