Question about Computers & Internet
Posted by Anonymous on
There's a good chance that the popup itself is the infection. Do not download what it wants you to download! I recommend downloading a few free pieces of software that will hopefully help you out. If you don't have any active protection software I recommend you download Microsoft Security Essentials, it's free and it's great. Secondly Malwarebytes (Which can be downloaded from download.com [or cnet.com]) is a handy virus remover, but isn't active protection. Spybot Search and Destroy is another piece of non-active protection with a good virus / spyware remover.
Try downloading these and running them in safe mode. To get to there, restart your computer and press F8 repeatedly as it boots up, until you see a boot menu. From there navigate to safe mode using the arrow keys and enter.
If you're not particularly computer savvy however, if you do have an infection I'd recommend taking it to a professional.
Posted on Mar 26, 2011
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Posted on Jan 02, 2017
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