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Recently setting up my printer Ricoh GX3000s for the first time and I am getting *Warning* System Error S001, I saw your solution for the problem but when I lift the scanner lid theres no switch there to unlock the scanner.....please help

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  • charlott_wil Mar 26, 2011

    Ezrahite thanks for your help with the system error, I found the unlock button, but now the printer is saying the duplex cover is open and please close i'm not sure what how to resolve that issue, I have power the machine off and back on and that is still displaying

  • charlott_wil Mar 26, 2011

    nevermind i am up and running now thanks for all your help...I really appreciate you

  • charlott_wil Mar 26, 2011

    Issue resolved thank you so much for your help



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Welcome to Fixya. There's shipping "lock" on this printer, basically a plastic tab under the scanner mechanism, that must be moved to the "unlocked" position.


Posted on Mar 26, 2011

  • Rofel Lantican
    Rofel Lantican Mar 26, 2011


    Here's the guide that will fox your problem. Please click on the link below.

    Duplex Cover Open Fix

    You can also use the link below on how to troubleshoot error problems on your device. It contains screenshots for quick reference.

    GX3000 Printer Function Error Message

    Hopefully this will fix your problem. Thanks for using Fixya.

  • Rofel Lantican
    Rofel Lantican Mar 26, 2011

    Thats nice but the link will be helpful incase you experience a problem. If i was able to help please rate me so i can help others aswell. The 4 thumbs is across my name on my first solution. Thanks



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