Question about Microsoft Multimedia Keyboard/Wireless intelliMouse Explorer K5000001M0300001
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Posted on Jan 02, 2017
Call Microsoft parts replacement 800-360-7561 and tell them what happened and they will give you a replacement cost for the kit again. My puppy chewed my USB transceiver and for $32 (including the $24 complete kit with keyboard, mouse, and transceiver, shipping and tax). Silly but fair. You will need to get the Product ID from the back of the keyboard: 01036-545-7152051-01006. It is not possible to get the USB transceiver separately.
Posted on May 03, 2011
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