Question about Maytag Neptune FAV6800AW Top Load Washer

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My Maytag Neptune TL ( purchased in 2005) is grinding during the wash cycle only. Spin cycle is quiet. Once the entire wash/rinse spin completed I opened the washer to retrieve the load and found a piece of gray plastic protruding from the gap at the top of the wash tub. This leads me to think of something costly is broken inside. This Maytag has worked flawlessly since I got it. My previous set of Maytags lasted about 40 yrs. I got them as hand-me-downs from my parents in 1995 and lost them to a relationship break up, hence my neptune TL purchase. I hope this is something I can repair my self. I am actually a field tech in the copier/printer field and so I know my way around a wrench and screw driver. Thank You

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Jose,


I'm an owner of three FAV6800A machines and I'll respond to help because you want to roll up your sleeves and try to save your $1K machine.


1st No direct links Google this Neptune TL Washer FAV6800AWW


In the Sticky: Neptune TL Washer FAV6800AWW 5 post down you will find a link to the Service Manual. You absolutely need the Service Manual to DIY issues with the machine. It's not the best SM but will get you started. I also have repair post in that sticky to help with the most common issues that I have helped owners with.


Post in that forum your machine Model which I assume is an FAV6800A (LED Console) or FAV9800A (LCD Console)


Include the first two digits of you machines model number. That is the series of your machine.


Give a description of the issue as you did here. I hope the grinding is during wash/agitate if so it may be something as simple as tumbler removal to clear out debris. If the grinding is in Spin Cycle it could be a bit more work like Outer Tub bearing failure.


The Forum in my opinion is geared more toward the DIY owner as I am and as you sound. The forum is free like this and my support is free..........Good Luck D*ick

Posted on Mar 26, 2011

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Model fav6800aww drains during the wash and rinse cycle but does not drain during the spin cycle. it give an dc code during the spin cycle which i know that means unbalance but what does that have to do...


Clutch issue and possible time for a tub seal replacement

Google this for a post that covers the Clutch removal and inspection/repair;

""Neptune TL Washer FAV6800AWW"" you will find the Service Manual in post 5 of that sticky.

Google this for Outer Tub bearing rebuild;""
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Aug 20, 2011 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

My Maytag will not run a complete cycle. Is there


mgissy


What is your machine model number? Is it a FAV6800A or FAV9800A TL?


If it’s a FAV6800A or FAV9800A TL do you error out in the Spin cycle of the wash cycle with an unbalance error code such as dC or uC? Is the wsh tub banging around during Spin Cycle of the Wash Cycle?

If so see this post Clutch Fix. I have a step by step maintenance/repair process for Clutch Pulley assembly issues related to the above error codes.

Post back if you have questions or concerns………Rich

May 03, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Maytag neptune tl makes grinding sound and stops at 33 minutes in normal mode and at 24 minutes in quick wash mode



Hello djlampl,

With the lowest spin cycle setting I enter spin cycle in Quick Wash around the 21 minute mark. But first question is do you hear the grinding noise with the tumblers rotating during the wash/agitate cycle?

If you start a spin only cycle do you hear the grinding noise?

Does the washer error code out with an error code to the display? Codes such as dC, uC, Lr?, I assume the machine type is a FAV6800AW is that correct?

Any additional info will help in troubleshooting…..Rich

Assuming the machine type is a FAV6800A/FAV9800A here are some handy links;

The Service Manual for reference. Sears Parts Direct for reference.


Nov 24, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Im having trouble with my maytag neptune tl washer it wont finish the spin cycle


Please see the following Whirlpool / Maytag service manual for Neptune washers.
https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/dc59d905140253e18525729c005765f4/$FILE/Maytag_Neptune_Washer.pdf

On page 3-1 the manual explains that if the washer shuts off during the spin cycle, the problem points to a weak spring in the door lock mechanism.

"Shuts OFF In The Middle Of The Spin Cycle:
During the spin cycle, the machine control
monitors the door lock mechanism to ensure
the door is locked. This is done through the
door lock enable switch. During "lock mode,"
the shaft of the door lock mechanism is
pressed forward by the door lock wax motor,
and the shaft presses in the button of the door
lock enable switch. If the machine control
board sees the switch OPEN during the spin
cycle, the machine control board will automatically
shut the washer OFF. This is caused
by a weak spring in the door lock wax motor.
Replace the complete door lock mechanism.



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1 Answer

Washer not finishing it's rinse/spin cycle


Run any load - large or the least bit bulky (like sheets) on the "BULKY" cycle. It takes longer, but the machine completes the wash. This shouldn't be the way it works. I love the Neptune TL for its retro look and lack of Maytag's classic big cranky knob. Too bad it runs like ****.

Feb 04, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Neptune won't advance from Rinse to SPIN


If the clutch fails the first thing noticed is a UC or DC error displayed and there is no drain or spin.

If you are seeing the above error and having a problem with spin and drain then the most likely cause of this is the clutch. The clutch fails to lock down the spinners and the basket is unable to go into spin and without a 90 RPM there is no drain.

Replace the clutch.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question(@#$^

Aug 01, 2008 | Maytag Neptune FAV6800AW Top Load Washer

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