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Since I keep getting an error message, I was asked to submit my old password and email address. I'm not sure I know my old password for FixYa and hence, there's always an error message

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On the fixya home page you will see in the left hand side My Account click to open scroll to the bottom where you will see about fixya among other and a contact tab open that tab and type your problem error message then send it it usually takes 2 or more days for them to reply especially if its a weekend
hope this helps

Posted on Mar 26, 2011

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Posted on Jan 02, 2017

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1 Answer

How do you expect us to remember passwords that are over 6 years old to get information on a product?????


If you do not remember your sign in details to your FixYa account, you can request these details on our site.

Please do the following:

1. Go to[FixYa](www.fixya.com)
2. Click on "Sign In", which is located on the top right corner of our homepage.
3. Click on **Forgot your password?**link
4. Enter the same email address you used when you first registered to FixYa, then click on "Submit".
5. The new password will be sent to your email address.

Jun 22, 2012 | Health & Beauty

1 Answer

I have my google email address and I know the password but cannot access my email is there a number at google I can call?


Hi and welcome to FixYa!

There isn't a customer service line you will be able to access. The steps they allow you to take is at this link;

https://www.google.com/accounts/recovery?service=mail


Enter your email address,

Click submit;

Enter captcha;

A message will be sent to your back up email you signed up to gmail with.

If you do not have access to that email any longer to have gmail send another password;

In order to proceed with resetting your password, you'll need to stop making login attempts. Please allow 24 hours since your last login attempt then visit the page again. Please note: accessing Gmail via POP, IMAP, mobile, or with other Google products is considered activity.

You'll now have a chance to answer your secret question.
  1. Go back to the link i sent you at the top of this message;
  2. Enter your username.
  3. Click Submit.
  4. Answer the captcha.
  5. Click Submit.

If you're unable to answer your security question and you have a recovery email address on your account, a link will appear at the bottom of the secret question results page.

Please try to answer the secret question given. If you're still unable to answer the secret question and are sure you're the correct owner of the address; go to

https://www.google.com/support/accounts/bin/request.py?hl=en&contact_type=acc_reco&ara=2&ctx=acc_reco&rd=1

and provide as much information as possible to help them investigate your issue. This is the only way you will be able to contact Gmail to have them assist you.

Hope this helps! good luck!

KittyTech

Sep 01, 2011 | Google Gmail

2 Answers

I have forgot my password I have my skype name


Hi ednadrew_10,

You can go to the skype website www.skype.com and then select the forgot password option which would use your email id to send you the reset link.

Hope this helps ..:) Let me know in case you have any queries,

Aug 09, 2011 | Skype IM

1 Answer

My email address wont let me in on my password it keeps saying password is wrong but will let me use email address on face book


Hi and welcome to FixYa!

Have you tried using another browser? If you are on IE, you can download Firefox and try it from there to see if that is the issue. A lot of times, reinstalling your browser (IE, Firefox etc) will help with this issue. Before you try to change your password, use another browser and try to log in from there. If it isnt taking it either; take these steps;

If you need to recover your password and change it;

https://www.google.com/accounts/recovery?service=mail

Enter your email address,

Click submit;

Enter captcha;

A message will be sent to your back up email you signed up to gmail with.

If you do not have access to that email any longer to have gmail send another password;

In order to proceed with resetting your password, you'll need to stop making login attempts. Please allow 24 hours since your last login attempt then visit the page again. Please note: accessing Gmail via POP, IMAP, mobile, or with other Google products is considered activity.

You'll now have a chance to answer your secret question.
  1. Go back to the link i sent you at the top of this message;
  2. Enter your username.
  3. Click Submit.
  4. Answer the captcha.
  5. Click Submit.

If you're unable to answer your security question and you have a recovery email address on your account, a link will appear at the bottom of the secret question results page.

Please try to answer the secret question given. If you're still unable to answer the secret question and are sure you're the correct owner of the address; go to

https://www.google.com/support/accounts/bin/request.py?hl=en&contact_type=acc_reco&ara=2&ctx=acc_reco&rd=1

and provide as much information as possible to help them investigate your issue. This is the only way you will be able to contact Gmail to have them assist you.

Hope this helps! good luck!

KittyTech

Jul 31, 2011 | Google Gmail

3 Answers

I made a gmail account but have forgotten my email addi


To reset your forgotten Gmail password:
  • Make sure you either
    • have a secondary email address specified for your Gmail account or
    • you have not logged into your Gmail account for 5 days.
  • Follow the I cannot access my account link from the Gmail log-in page.
  • Click I've forgotten my password.
  • Type your Gmail user name (what precedes "@gmail.com" in your Gmail address) under Username:.
  • Click Submit.
  • Type the letters in the captcha into the field beneath the image.
  • Click Submit.
  • Depending on whether you have a secondary email address specified or not,
    • open the Google Password Assistance message in your secondary email account and follow the password reset link in it or
    • type the answer to your security question and click Submit.
  • Enter the desired new password under both New password: and Re-enter password.
  • Click Reset password.
If you have used your Gmail account in the past five days but have not specified a secondary email address, you'll have to wait for these five days to pass.

Jun 27, 2011 | Google Gmail

1 Answer

My email address is www.skdpin2@gmail.com and my old password is 9026470375 but i have forget my new password and i want to know it. what is my new password?


Hi and welcome to FixYa!

We cannot tell you what your new password is, but i can help you reset it.

https://www.google.com/accounts/recovery?service=mail

Enter your email address,

Click submit;

Enter captcha;

A message will be sent to your back up email you signed up to gmail with.

If you do not have access to that email any longer to have gmail send another password;

In order to proceed with resetting your password, you'll need to stop making login attempts. Please allow 24 hours since your last login attempt then visit the page again. Please note: accessing Gmail via POP, IMAP, mobile, or with other Google products is considered activity.

You'll now have a chance to answer your secret question.
  1. Go back to the link i sent you at the top of this message;
  2. Enter your username.
  3. Click Submit.
  4. Answer the captcha.
  5. Click Submit.

If you're unable to answer your security question and you have a recovery email address on your account, a link will appear at the bottom of the secret question results page.

Please try to answer the secret question given. If you're still unable to answer the secret question and are sure you're the correct owner of the address; go to

https://www.google.com/support/accounts/bin/request.py?hl=en&contact_type=acc_reco&ara=2&ctx=acc_reco&rd=1

and provide as much information as possible to help them investigate your issue. This is the only way you will be able to contact Gmail to have them assist you.

Hope this helps! good luck!

KittyTech


Jun 27, 2011 | Google Gmail

1 Answer

I for got my password..can I jus get another sent to me by email?


HI and welcome to FixYa!

If you need to recover your password and change it;

https://www.google.com/accounts/recovery?service=mail

Enter your email address,

Click submit;

Enter captcha;

A message will be sent to your back up email you signed up to gmail with.

If you do not have access to that email any longer to have gmail send another password;

In order to proceed with resetting your password, you'll need to stop making login attempts. Please allow 24 hours since your last login attempt then visit the page again. Please note: accessing Gmail via POP, IMAP, mobile, or with other Google products is considered activity.

You'll now have a chance to answer your secret question.
  1. Go back to the link i sent you at the top of this message;
  2. Enter your username.
  3. Click Submit.
  4. Answer the captcha.
  5. Click Submit.

If you're unable to answer your security question and you have a recovery email address on your account, a link will appear at the bottom of the secret question results page.

Please try to answer the secret question given. If you're still unable to answer the secret question and are sure you're the correct owner of the address; go to

https://www.google.com/support/accounts/bin/request.py?hl=en&contact_type=acc_reco&ara=2&ctx=acc_reco&rd=1

and provide as much information as possible to help them investigate your issue. This is the only way you will be able to contact Gmail to have them assist you.

Hope this helps! good luck!

KittyTech

Jun 12, 2011 | Google Gmail

1 Answer

I cannot get into my g mail which ius frankbeatty@gmail.com.


To reset your forgotten Gmail password:
Make sure you either
-have a secondary email address specified for your Gmail account or you have not logged into your Gmail account for 5 days.
Follow the I cannot access my account link from the Gmail log-in page.
  • Click I've forgotten my password.
  • Type your Gmail user name (what precedes "@gmail.com" in your Gmail address) under Username:.
  • Click Submit.
  • Type the letters in the captcha into the field beneath the image.
  • Click Submit.
Depending on whether you have a secondary email address specified or not,
  • open the Google Password Assistance message in your secondary email account and follow the password reset link in it or
  • type the answer to your security question and click Submit.
  • Enter the desired new password under both New password: and Re-enter password.
  • Click Reset password.
If you have used your Gmail account in the past five days but have not specified a secondary email address, you'll have to wait for these five days to pass.
No Secondary Address and Your Answer to the Security Question Does not Work?Are you unable to reset your Gmail password, either through a secondary address or by answering your security question?
  • Make sure you are trying to access the right account.
  • Check the account name for misspellings.
  • Does the security question sound familiar?

Jul 18, 2010 | Google Gmail

2 Answers

I forget my gmail password


To reset your forgotten Gmail password:
Make sure you either
-have a secondary email address specified for your Gmail account oryou have not logged into your Gmail account for 5 days.
Follow the I cannot access my account link from the Gmail log-in page.
  • Click I've forgotten my password.
  • Type your Gmail user name (what precedes "@gmail.com" in your Gmail address) under Username:.
  • Click Submit.
  • Type the letters in the captcha into the field beneath the image.
  • Click Submit.
Depending on whether you have a secondary email address specified or not,
  • open the Google Password Assistance message in your secondary email account and follow the password reset link in it or
  • type the answer to your security question and click Submit.
  • Enter the desired new password under both New password: and Re-enter password.
  • Click Reset password.
If you have used your Gmail account in the past five days but have not specified a secondary email address, you'll have to wait for these five days to pass.
No Secondary Address and Your Answer to the Security Question Does not Work?Are you unable to reset your Gmail password, either through a secondary address or by answering your security question?
  • Make sure you are trying to access the right account.
  • Check the account name for misspellings.
  • Does the security question sound familiar?

Jul 02, 2010 | Google Gmail

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