Question about Refrigerators

1 Answer

We have a subzero side-by-side refrigerator / freezer. The refrigerator quit working and needed repair. The technician, turned off the freezer while repairing the refrigerator. Two days later, we realized the food in the freezer was defrosting and threw everything out and called for repair. They admitted that it was their fault, turned the freezer back on, and reimbursed us for lost food. The freezer has an ice maker, but we keep it turned off. Ever since, this repair, we have strong mildew smell from the freezer. We had service 3 times and each time they have cleaned out the freezer with a bleach wash. The tray in the bottom of the freezer has no moisture or mildew. We have also placed baking soda and charcoal in the freezer to absorb the smell. It's still bad. Any suggestions?

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Guru:

    An expert who has written 7 tips or uploaded 3 video tips

  • Master
  • 1,524 Answers

Clean with "Simple Green"

Posted on Mar 27, 2011

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

If the coolant from the freezer compartment leaked, will the refrigerator still work (stay cold)? I know the freezer won't work. thanks.


There is only one coolant circuit for a refrigerator. There is a fan that circulates the cold air from the freezer side and pushes it through the refrigerator side and that's how that gets cold. So if all or some of your refrigerent leaked out then the refrigerator will have to be repaired by a qualified technician if you still want to use it.

Sep 17, 2010 | Haier HNSE05SS Stainless Steel

4 Answers

Subzero 632 error code 37


WHAT IS WRONG WITH YOUR REFRIGERATOR?

small_4_1.jpg For a detailed Refrigerator illustration, click below.

redarrow.gif Side by Side
redarrow.gif Freezer on Top
redarrow.gif Freezer on Bottom
redarrow.gif Under counter
Warning!To avoid personal injury or even death, always disconnect yourappliance from its power source--that is, unplug it or break theconnection at the circuit breaker or fuse box--before you do anytroubleshooting or repair work on your appliance. Also, because somecomponents may have sharp edges, use caution while working on yourappliance.

It's stopped completely
It's not cool
Cooling is poor
It's noisy
It leaks
The freezer compartment is icing up
The food in the refrigerator freezes
There's water dripping inside the refrigerator
The refrigerator never cycles off
The ice maker has a problem
There's an ice- or water-dispensing problem

Jul 31, 2008 | Sub-Zero Refrigerators

1 Answer

My subzero 550 ice maker is not making ice


My subzero model 550 is not making ice after I shut the water off for a plumbing repair. Now that I turned water back on my icemaker is not working.

Jan 24, 2010 | Sub-Zero Bottom Freezer Refrigerator

2 Answers

SubZero 550 Water keeps collecting at the bottom of the refrigerator, behind the vegetable bins. I see it leaking from the drain pipe and the handyman has tried to clamp the pipe, but not sure why so much...


your drain may be plugged... it will need to be clean and clear... it may freeze too it you have ice in it you will need to add a drain heater to keep it clear

Sep 11, 2009 | Sub-Zero 650 / O Bottom Freezer...

2 Answers

Subzero model 532 fridge not cooling well, freezer ok


Did u check condenser on the top behind the grill? If it's clean, check unit for evaporator freon leaking. Light....Possibly bad bulbs behind that plastic light cover or light switch - one of them located on upper portion of door frame.

Aug 28, 2009 | Sub-Zero 690 Side by Side Refrigerator

1 Answer

Subzero 532 refridge cooling but freezer won't freeze


Unit has separate compressors and thermostat's. Clean the condenser, if it doesn't improve call for service, as there is a decent chance you will need sealed system work or defrost issue. If you need instructions on cleaning the condenser check subzero.com.also try advanceing the defrost timer as they mostly die in the defrost cycle. Behind the grille there will be a panel with a small hole in it with a screw above and below. Use a flat blde screw driver to turn the gray piece in th small hole clockwise a few clicks. If the freezer comes back on you will need to replace the defrost timer.

Jul 26, 2009 | Sub-Zero 690 Side by Side Refrigerator

1 Answer

Compressor area above refrigerator is getting very hot


Hi,


Check Thermostat.
Proper Cleaning/Defrosting of fridge and freezer.
Proper Placing and Distance from wall.
If your hand bear the body temperature of that specific area then its normal.
Contact technician to verify Freon pressure.


Best of Luck,

Regards:
Hassan

Jul 26, 2009 | Sub-Zero 690 Side by Side Refrigerator

2 Answers

My subzero 650 bottom freezer working top part not working (warm)


Make sure the condenser is clean. Instructions are in your manual or subzero.com. If cleaning it doesn't work call for service

Apr 04, 2009 | Sub-Zero 650/SRH Stainless Steel

1 Answer

Water colecting on floor of freezer in fridge-freezer (Hoover floorstanding model 3 years old). I can not find a drain hole - water apears to be running down from cabinet behind bottom drawer.


The ice and water-dispensing system of your refrigerator is quite complex. Many components work together to provide the ice and water. Aside from a simple problem of a leaky water tube or a jammed ice chute, most other components are not user serviceable. We suggest that you contact a qualified appliance repair technician for such repairs.

Mar 24, 2009 | Maytag MSD2754G Side by Side Refrigerator

1 Answer

SubZero 532 frig lights out


There are two door switches one for fan and the other for the lights. With the compressor running, there are two so yu need to make sure it is the refrigerator and not the freezer, open the door and press the right switch and listen for a fan. The left should be your light switch and the problem is generally in the switch, on rare occasions there is a failure of bi-metal safety switch part number 4200850. One very rare occasions you may have a wiring proble.If you go to www.subzero.com there is a showroom locator tab on the top right corner, click it and you will go to a locator page which will get you to your local parts didtributor.

Nov 30, 2008 | Sub-Zero 561 / F

Not finding what you are looking for?
Refrigerators Logo

Related Topics:

112 people viewed this question

Ask a Question

Usually answered in minutes!

Top Refrigerators Experts

John Tripp
John Tripp

Level 3 Expert

4654 Answers

yadayada
yadayada

Level 3 Expert

75744 Answers

Brian Coughlan

Level 2 Expert

275 Answers

Are you a Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...