Question about Hotpoint HSS25GFT 25.0 Cu. Ft. Side-by-Side Refrigerator with GE SmartWater Filtration, LightTouch

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I have a GE Model GSS25IFRF and have no ice or water dispense...appears to be a short but my limited troubleshooting has not revealed the problem.

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If the lights go out when you try to get water or ice, you have a bad main board located in the rear of the refrigerator, this board powers the dispenser.




Sean

Posted on Mar 26, 2011

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Ice and Water not dispensing. Light button not working


http://www.repairclinic.com/0100_1.asp
There's an ice- or water-dispensing problem The ice and water-dispensing system of your refrigerator is quite complex. Many components work together to provide the ice and water. Aside from a simple problem of a leaky water tube or a jammed ice chute, most other components are not user serviceable. We suggest that you contact a qualified appliance repair technician for such repairs.

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Why is my GE Profile Refrigerator ice maker no longer dispensing ice?


Ice dispenser doesn't work
  1. Dispenser control board
If the ice dispenser is not functioning at all the most likely cause is going to be the dispenser control board. The dispenser control board governs the major portion of the systematic functions of the dispenser and is less likely to be the issue if only certain components are malfunctioning. If the dispenser control board is at fault, it will need to be replaced.
  1. Water inlet valve & low water pressure from house supply
If the ice dispenser on your refrigerator is not working properly, one of the first things to consider as an issue is the water pressure to your appliance. The ice dispenser cannot properly function with a psi less than 20. If psi is appropriate, proceed to replace the water inlet valve to correct the issue. You may also be dealing with low household water pressure. This low flow can be examined by using a water pressure test gauge. Once the household water pressure is resolved, you can double check your refrigerator connection to ensure it is now flowing properly and that the ice dispenser is functioning.
  1. Water tube in door is frozen
If the ice dispenser is not working on your refrigerator, the issue could be a frozen water supply tube located in the door. Although this may be a tricky problem to locate, the first thing to do is find a connection point in the tube. After this has been found, attempt to blow air through the tube. If the air flows freely through the tube, it is not frozen and this is not the issue. If it does not, the tube is frozen and needs to be removed to thaw out. As it thaws, attempt to ascertain why it froze and correct the positioning of the tubing to prevent the issue from occurring again in the future.
  1. Dispenser switch
If the refrigerator ice dispenser is not working properly you could be dealing with a defective dispenser switch. Activated by the dispenser actuator, the switches are responsible for numerous actions including ice cube disbursement, type of ice, and water controls. The switch can be tested using an ohm meter and should be replaced if it does not reveal continuity.
  1. Door switch
If the refrigerator ice dispenser is not working, the functionality of the door switch can be inspected. This switch is responsible for turning on the light in the freezer and simultaneously turning off the ice dispenser when the freezer door is opened. If this switch malfunctions, it will show no continuity on the ohm meter and will require replacement. Appliance Repair Help Troubleshooting and Appliance Parts

Aug 18, 2014 | GE Refrigerators

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Ge fridge Model# Gss25ifrf bb that makes/dispenses ice, but nit the water. When I push the lever I hear a sound but nothing comes out.


My experience with the GE model GSS25IFRF BB is that it's an over-priced piece of garbage. I bought mine from Home Depot in 2006 and I've had to have a repairman out to my house for this thing 3 times in those 6 years.
The water dispenser issue is a known flaw with this fridge which GE knows about but, sells it like this anyway. The water dispenser line freezes. There is no fix for it. You have to thaw out your refrigerator periodically and then your water dispenser will work again for a while.....but it'll freeze up again. The first time I called in this problem, GE sent a repairman out to my house and said that they'd need to install some $450.00 heating adapter into my fridge (which wasn't even 2 years old yet) in order to solve the problem. Real stupid suggestion so, I declined. Additionally, why would I pay another $450.00 to compensate for a known flaw in the design of this fridge? If this was GE's "official solution", then it should have been free.
Either way, if you spend any money on fixing this, you're wasting your time and money. This problem is built into this refrigerator and will remain as long as you own this fridge. Best bet is to just unplug it and let it thaw out - water will dispense fine for a week or so.
Good luck - you'll be calling repairmen out for this piece of junk quite often so get used to it.

The real solution to this problem is to get a better fridge. That's what I'll be doing soon with mine.

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1 Answer

Ge gss25ifrf ww side by side fridge clicking


Sounds like the main control board is bad . Pt # WR55X10656 . This board is located behind the 8 " X 10 " , panel just above the compressor compartment . The compressor relay , is what you hear clicking , cutting the compressor , on/off . Even the dispensor board , is operated by the main control board .

Sep 18, 2009 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

Water dispenser


This sounds like the microswitch that is activated by the paddle is sticking . If all the other functions appear to work ok ?? Does this particular model have an ice and water dispenser ?? Does the ice behave in the same way ? if not then i would suggest that the water valve is not closing and needs replacing instead of the microswitch

Sep 05, 2008 | GE (PSS26MSRSS) Side by Side Refrigerator

3 Answers

No Ice Dispensing


can be ice maker or water valve
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Apr 15, 2008 | GE GSL25JFPBS Side by Side Refrigerator

1 Answer

Ice and Water not dispensing. Light button not working


INSIDE THE DISPENSER ASSEMBLY IS A SEPARATE ELECTRONIC BOARD THAT CONTROLS THE DISPENSER.
OCCASIONALLY, THE DOOR SOLENOID OR THE CUBE ICE SOLENOID WILL SHORT OUT CAUSING A BURNOUT OF THE DISPENSER CONTROL BOARD. CHECK FOR A BURNT SMELL COMING FROM THE DISPENSER HOUSING. IF YOU SMELL IT, THE BOARD AND/OR SOLENOID NEED TO BE REPLACED.

Apr 10, 2008 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

GE SIDE X SIDE Dispenser problem


Sound like maybe a dispenser board short... you could try taking of the top hidge cap on the freezer side unplug the power to the board there for 30 minustes or so plug back in and see if it can reset to default and try that before u have to change board

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