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I keep losing my connection on xbox live when i'm playing.

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You may either have a slow internet connection in your environment.

Posted on Aug 05, 2008

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If my son has XBox Live Gold Membership do we just need an internet connection to play or do we require extra GB per month to play?


The xbox live gold membership is paid for when you buy it. It never runs out until you have used all of the time you bought. Like say you bought a 12 month subscription it will last you the whole year until the day you bought the last one and activated it. Only time you use money is when you want to buy something from xbox live. All you need is the internet wifi or direct cable works. You can actually use your xbox live account on any xbox. Say if his friend has an xbox and has xbox live he can then use his account on his friends xbox to play online with his friend. You dont have to worry though every time he goes to an xbox he has to recover his xbox live account info so no one else can use it while he is using it. There is also a few new updates to keep his account safe as well when he does want to do something like that. also you can go into family settings and make it so he cant buy anything with out a pass code even put a timer on it with a pass code to limit time of play. So inclosing no you dont have to buy GB it just uses your internet connection and it does cover the cost of play for as long as you bought the subscription. Hope this helps :)

Feb 22, 2014 | Microsoft Xbox 360 Console

1 Answer

When I did the xbox live test from were it keeps kicking me off saying not enough banwidth while I was trying to play battlefield3 it said service alert and it gave me a bunch of codes 20A8-4840xbox360...


don't simultaneously use other device connected when you are on xbox live , then you ll have difficulty playing on xbox live .

Make sure you disconnect all other devices connected to internet before you connect you xbox to internet

if you have no devices connected to your internet then may be some one has hacked your wifi

change the wifi password , it ll fix the issue :)

Jan 23, 2013 | Microsoft Xbox 360 Console

1 Answer

My xbox is hard wired to router, router feeds computer wirelessly, if playing on xbox & computer is turned on I lose connection to xbox live....please help


I'm not sure if there is a way to fix that. Since both the computer and the Xbox use the internet, there isn't enough for both of them to run at the same time. Sorry man.

Jul 09, 2010 | Microsoft Xbox 360 Console

1 Answer

Xbox live says 'you must have an active network connection to play online or System Link matches'. I was just on right before it kicked me off too.


same thing happened to me right now mate. driving me mental. at least its not just me. i was playing 20 mins ago fine, then i keep getting that message. must be xbox live servers

Feb 15, 2010 | Microsoft Xbox 360 Console

1 Answer

I keep losing connectuin to xbox live


if you unplugged your modem it probably changed your ip, that happens to me alot lol. and if you have a from from the xbox to the network, that means your connection is wrong. make sure that the ethernet cable is connected from your xbox 360 and modem, then try again.

Dec 09, 2009 | Microsoft Xbox 360 Elite Console

3 Answers

I keep losing connection on my xbox live


i keep losing connectin on my x box 360

Sep 12, 2008 | Microsoft Xbox 360 Console

2 Answers

Xbox 360 constant update


to format your hard drive go to the dashboard then system settings then memory then click into hard drive u will c device options on the bottom of the screen press y to go into it in there u will c the option to format. it sounds like your loosing the update you dont get updates every day that would be crazy you could try a friens hard drive and c if it holds the update

Sep 10, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox live


I would suggest that if you are xbox live unless you have fast internet dont use the internet for other things like your computer. Its most likely that there is not enough bandwidth for everything. If that doesnt work call you internet service provider and explain the problem to them and if they are a legitamate company they will help you out.

Apr 10, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox (Null) ok


I had similar problems with my dsl connection. They then put my connection on interleaved profile and it cleared it up. Maybe you could try that if nothing else helps

Jan 07, 2008 | Microsoft Xbox Console

16 Answers

Call of Duty 4 for xbox 360


i phoned microsoft about the problem, cuz i've been getting the same thing on other games too and at one point not even connecting on the dash, but when i test the connectivity everything is fine. the person who i spoke to at microsoft said "its a problem with x-box live, and they are working 24/7 to try to resolve this. it is a problem which started x-mas 07" looks like were all going to have to grin and bare it for a while because by the sounds of it they aint got a clue whats up with it.

Dec 30, 2007 | Microsoft Xbox 360 Console

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