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Every time I try to print something, the paper doesn't pull from the tray straight. It pulls to the left side and crumples the sheet of paper so that it can't feed through the printer.

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You do not state the type of printer so it is difficult to give exact instructions, but I know what your problem is. Something is stuck in the paper path on the right hand side, hence the reason is skews to the left because the left side is able to advance and the right is hitting the obstacle. If your printer has a paper drawer, turn off the power, remove all cords and the cartridge. Pull out the paper drawer and then carefully stand the printer on it's back so that you can see where the paper goes as it comes out of the tray. You will likely find your problem right there. If you can repost with an actual model I can give you a much better idea of how to find a paper jam but these instructions should help you.

Posted on Mar 26, 2011

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1 Answer

Paper does not go in straight when manualy fed and begins to crumple


When this happens it is usually because there is a small piece of paper stuck in the paper's path, probably just the other side of the roller. If the printer is meant to take listing paper with holes in the edge, it is very easy for a piece to break off because the edge is perforated. Often printers have a 'straight through' pass and you can access the back of the rollers via a door at the rear of the machine.

Make and Model of the printer are useful in such questions :>)

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I have an epson printer and when I hit print, the paper slides right thru & says paper jam


  • Carefully remove the jammed photo paper. Gently pull the paper up and out of the paper feeder tray.

  • 2

    Reload the paper into the tray. Stack the paper on a flat surface and then carefully slide the paper stack straight into the paper feeder tray---along and aligned with the right side of the tray. Secure the stack in place by sliding the left "edge guide" against the paper stack.

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    Press the "OK" button to resume printing. If you had a "Paper is jammed in the printer..." error message displayed on the control panel LCD, pressing "OK" should also clear the message.

  • 4

    Pull the paper from the printer, if the status message reappears and/or the printer doesn't print, and check the paper for folds, buckling and curled edges or corners. Also check the sheets for sticking. If any of your sheets stick or have damage, remove them from your photo paper stack and replace with new sheets. Reload the paper and press "OK" to try again.


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    May 22, 2012 | Epson NX415 All-In-One Printer

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    How to clear paper jam?


    How to clear the jam depends on where the jam is.

    If the Jam is in Tray 1:
    1. If you can see the jammed sheet, remove the jammed sheet by pulling it straight out.
    2. If you cannot see the jammed sheet, open the tray 1 door and pull out tray 2.
    3. Push down on two tabs to release the tray 1 panel.
    4. Remove the jammed sheet by pulling it straight out.
    5. Push up on two tabs to replace the tray 1 panel.
    6. Replace tray 2.

    If the Jam is in Tray 2:
    1. Pull out tray 2 and place it on a flat surface.
    2. Remove the jammed sheet by pulling it straight out.
    3. Replace tray 2.
    4. Press OK to continue printing.

    If the Jam is in the Fuser area:
    1. Open the rear door.
    2. Remove any jammed sheets.
    3. Close the rear door.

    If the Jam is in the Output Bin:
    1. Look for jammed paper in the output bin area.
    2. Remove any visible media
    3. Open and then close the rear door to clear the message.

    It is possible that the paper may tear when clearing the jam. Be sure to clear any paper fragments that tear off.

    Dec 16, 2010 | HP LaserJet CP1515n Printer

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    Hi Where do I load the paper in my Canon MX310?


    The MX310 is a straight through printer. So you put the paper in the rear tray after opening it. Pull out the paper support and adjust the lever for the paper thickness to match your paper specifications. The lever goes to the left unless printing envelopes and T-shirt transfers. Also pull out the paper output tray and set the output tray extension.

    Align the 4 corners of the paper stack (if loading more than one sheet) and bend to uncurl the paper (if needed) before inserting in the rear tray. For photo paper and other pages with a print side and a back, place the pages with the print side facing up. Align the paper against the right side of the rear tray and then pinch the paper guide and slide it to the left side of the paper stack. Make sure to adjust the paper size to match in the computer's printer properties (paper size) or in the copy settings on the all-in-one before either printing or copying.

    Specific directions and pictures are in the Quick Start Guide that is available as a PDF here: http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mx_series/pixma_mx310#BrochuresAndManuals .

    I hope this helps.

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    1 Answer

    Document comes out crumpled


    Paper is not feeding through your printer properly.

    First thing you should do is to remove the paper from your paper tray. After removing, place the paper back in the tray, making sure it sits evenly within the tray. There should be no part of that is higher than any other.

    Next, carefully close the paper tray, making sure that no part of the paper catches when closing. Do this by feel. If you feel any resistance when sliding the tray shut, pull the tray open and try again.

    If this does not solve the problem, open the printer doors and take a look inside the printer. There might be something small impeding the paper's smooth movement through your printer.

    Finally, take a few seconds to clean the paper pulls (the little rubber wheels you see inside your printer). If these are dirty, the paper will not be pulled through the printer in an even way. It could pull off track causing one of the sides of the paper to rub against the printer. This is what causes the crumpling. To clean the paper pulls, just use a damp cloth and gently wipe them. Good luck!

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    Doesn't want to print


    Try unplugging from the wall for 5 minutes / plug in and retry, cancels / resets printer memory.

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    HEY YO! THIS IS A CAR(YOU KNOW AUTOMOBILE)FORUM,NOT COMPUTERS FOR DUMMIES!!!!!!DUH!!!!

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    Jamming paper


    Normal 0 I suggest you get a sheet of Card Stock (Heavy paper) and place it in the feed way. Then press the print button applying a slight amount of pressure on the Card Stock so it will feed through the printer. The reason for this is in some cases I have been able to clear the paper track of debris that was deposited there over time.
    Worth a try, as I have fixed a number of printers this way, saving costly repairs.
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    Just fixed my printer issue, had the same problem, Would load 1 sheet, then jam, sometimes it won't pull the paper out of the tray, sometimes it would pull the paper to the toner area, but never into the toner, opening and slamming the paper tray while it attempted to load would usually work, but who wants to slam the tray 50 times? I was using Walgreens generic paper, 20lb, took some higher-quality 24lb HP paper and VOILA! It works every time! EVERYONE WHO IS HAVING THIS PROBLEM, CHECK THAT YOU ARE USING 24LB PAPER!!! Brother says 20-24 is acceptible, but sneaking one sheet of 20lb paper about 15 sheets down in a 20 sheet print job and it will stop at it every time, You can feel the difference, less like toilet paper and more like real paper.

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    Clean the rollers down where the paper sets in the printer. Do not use cheap generic matte coated paper. Some generic matte coated paper will leave a film on your rollers and cause them to not grip the paper.

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