Question about Diamond Multimedia 6870PE51G AMD ATI RADEON HD 6870 (1 GB) GDDR5 Video Card

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I bought new pc so i let the store to build it so... i start the pc and i start to install win 7 everything is on 8bit and 640 x 480. Once i have installed windows it seems not founded the real video card.. Oh and its 6870. Everything at bios should be normal that card sould work.. And after i try to install drivers to the video card it let mee to install everything seems normal but after i reboot i get black screen. and it won't work anymore

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There have been some problems with downloading Windows 7 and graphics cards. I went to Diamonds website and, I don't see anything for Windows 7 so, what I suggest you do is uninstall your AMD software and reinstall at AMD's website. Go to your programs and featuers and right click on ATI Catalyst install manager. Right click on that and click next in window taht comes up. You will get a window with selections. Chek the box next to Express uninstall remove all ATI software and click next. Allow and click next, etc. till finished. Then, if not prompted, restart. When your system comes back up, go back to device manager and make sure all ATI is uninstalled. There might be a catalyst 2, etc. Go to AMD's website;
http://support.amd.com/us/Pages/AMDSupportHub.aspx
1 Componenet catagory-click on arrow at right, click on and select "Desktop graphics"
2 Product line- "Radeon HD Series
3 Product model-Radeon HD 6xxx series PCIe
Then choose your operating system Win 7, 32 or 64
Click view results. You will want to select the first download. Click on and allow to run.
When it gets to a window with a selection of custom or express install click on express.
Allow to finish and restart. You should be all set.

Posted on Mar 26, 2011

  • David Petry Mar 26, 2011

    Let me know how this works for you or if you have any questions. Dave

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