Question about Whirlpool 17.6 Cu. Ft. Top-Mount Refrigerator - White

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Model #18TFA00, water collecting and pooling under crisper drawers

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Posted on Jan 02, 2017

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SOURCE: model# 18TFA00 water collecting and freezing

your model number didn't come up,you have to get it off of the machine,if it's a top mount freezer on top it sounds like the drain is blocked in the freezer.you can look for a tech sheet usually attached to the bottom kick plate,pop off the kick plate and the tech sheet should be tucked in the kick plate,it will tell you how to put the machine into defrost,if not unplug the machine,take everythiing out of the freezer,remove the back inside panel of the freezer and with a hair dryer melt out all the ice,you'll see the evap coil on the back wall,under it there will be a drain hole that is blocked,i use a steamer to clear out the line,this is the best way to clear the line,if you don't have a steamer you can try a turkey baster or anything that will blow through the line to clear it,melt out any ice around the hole and then stick a screw driver in the hole and heat the blade with the hair dryer and the blade will melt the ice,the lines are made of plastic so don't heat the blade with anything but the heat of the hair dryer,then try the turkey baster to blow through the line,when you think it's clear pour hot water down the hole,if it drains then you cleared it,if it doesn't keep hitting it with the hair dryer,you can open the fridge door and in the middle of the cieling and against the back wall you can heat that up with the hair dryer,the drain water travels through there to the bottom of the fridge,keep hitting it until the water drains through the line,it might be a good idea to buy a steamer, it's around 50 dollars.you can use it for alot of other things,i use it to clean my harley and the crome and tires of my car,just stick it in the drain hole,hit it with a few blasts and it will clear the line,you can buy a heater for the drain or make one with the ground wire from a piece of house wire or a cable wire,strip off the casing until you get to the copper part of the wire,cut like a 6 inch piece,stick it into the hole and rap the other end around the heater,when the heater comes on to melt off the ice off of the coil the copper wire will heat up stopping the water from freezing in the drain so it won't block up again.let me knoow hoow you make out,good luck.

Posted on Mar 26, 2011

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