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The power light on my lacie external hard drive is usually green now the light is orange and it is not regonized in my computer.

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  • adam5 Mar 26, 2011

    Tried other computers sane thing, i forgot to mention hdd makes like a beep sound.

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It looks like your HDD has a problem, try it on another PC, if you get the same result, its probably failed. If it works ok, your PC has a problem, may be as simple as the usb slot has dust in it.

Posted on Mar 26, 2011

  • dgsturt Mar 26, 2011

    What I said stands, if it doesn't work on another pc its probably failed, but, you've not said which model it is, so I can't research the issue on the Lacie web site, but you can :-

    Here's the url:-http://www.lacie.com/uk/products/range.h...

    They've got a support page and a download page. You should be able to check their FAQ's and download a user manual for your model.

  • adam5 Mar 27, 2011

    Thanks. I'll try that.

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1 Answer

We understand that your problem is: We understand that your problem is: Hello, I have Lacie porsche external hard drive. I also have a seagate firewire external drive which us working fine. Unfortunately...


An external storage-device has four major components:

* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.

There exist commercial "data recovery" services that can try to repair your device, just long-enough to rescue and copy your files. For example, see: https://services.seagate.com/index.aspx?lng=en-US for a "no data - no charge" guarantee.

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