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My laptop cd drive tries to load but after a few seconds it stops. I tried cleaning the head but that did not help. Can you help me? Joyce

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Does it fail with just one CD or all CD's.

If just one, the CD has a problem not the drive. Is it compatible, is it clean.
There also may be a codec issue. Go to Filehippo.com download and install a programme called
VLC media player. Excellent programme and free. This will have all the up to date codecs you need.

If its all CD's, and you've played a lens cleaning cd already, its probably had it and needs replacing. On the plus side, you can replace with a DVD Writer/Player (RW) which will do everything except blue ray disks.

Posted on Mar 26, 2011

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