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I have HP Designjet Z6100ps When the printer comes up with an error code on the front panel, we may have to perform the service test(s) related to the error code. Sometimes when we enter into service/diagnostic mode and try to perform a test, the printer may come up with system error 79:04 (non-continuable generic error). When this occurs in diagnostic mode, it is not likely possible to analyze it by pressing front panel keys (e.g., up arrow and cancel); the printer will likely be hung/stuck with the error.

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The 79:04 error is a "GENERIC FIRMWARE" error.
Go to www.hp.com support and drivers and update the printers firmware.

Posted on Mar 27, 2011

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Code error 24:10


ISSUE: The printer front panel displays System Error 24:10. The printer may not print, and in rare cases, ink may leak from the printer. SOLUTION: HP is investigating a recent issue with some HP 91 Ink Cartridges in HP Designjet Z6100 series printers. A combination of factors related to handling during shipping have resulted in a very small incidence of HP 91 Ink Cartridges with the System Error 24:10 error. When the problem occurs, the printer front panel displays System Error 24:10 and the printer may not print.
HP regrets any inconvenience this may cause. Please contact HP Customer Support for assistance. Click here for information on how to contact HP support at http://welcome.hp.com/country/us/en/wwcontact_us.html.

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Jan 06, 2014 | HP DesignJet Office Equipment & Supplies

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Error 21.2:13 on hp plotter t1100


Tech guys only:
Service station error..Remove right cover, remove & take out service station, check any objects in service station movement, remove motor clean entire unit with water you can find out lot of ink inside & too dirty clean it allow to dry apply grease for smooth movement( pl take care of pumping unit & tubes), fix it back, perform service station test ( to enter in service mode switch of the machine with power off button from front panel hold UP arrow button & OK key button then which on the from front panel button, wait till enter in service mode scroll to service station enter, three options service station,primary motor and aerosol motor select service station, enter wait till result papers on panel) best of luck...

Jul 25, 2011 | HP Designjet T1100ps Printer

1 Answer

I AM GETING PROBLEM WTIH HP PLOTTER T1100, ERROR 21.2:13


Tech guys only:
Service station error..Remove right cover, remove & take out service station, check any objects in service station movement, remove motor clean entire unit with water you can find out lot of ink inside & too dirty clean it allow to dry apply grease for smooth movement( pl take care of pumping unit & tubes), fix it back, perform service station test ( to enter in service mode switch of the machine with power off button from front panel hold UP arrow button & OK key button then which on the from front panel button, wait till enter in service mode scroll to service station enter, three options service station,primary motor and aerosol motor select service station, enter wait till result papers on panel) best of luck...

Jun 11, 2011 | HP Designjet T1100ps Printer

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We have a HP Designjet 4520ps plotter that is having the error message 79.04 According to HP this is a firmware error so we decided to try to update the firmware. We downloaded everything we could find...


dear sir/madam,

in this hp designjet 4520, this error comes up :error code 24:10. when i enter it, in the service manual it shows: Broken bag detected in Ink Cartridge. but it doesn

Mar 25, 2011 | HP DesignJet 4520PS InkJet Plotter Printer

1 Answer

Hola como etas soy Liz, por favor necesito ayuda, tengo un plotter Designjet T1100ps, estaba imprimiendo normalmente, se termino el rollo cuando lo cambie se atasco el papel, y segui las instrucciones del...


Issue When the printer comes up with an error code on the front panel, we may have to perform the service test(s) related to the error code. Sometimes when we enter into service/diagnostic mode and try to perform a test, the printer may come up with system error 79:04 (non-continuable generic error). When this occurs in diagnostic mode, it is not likely possible to analyze it by pressing front panel keys (e.g., up arrow and cancel); the printer will likely be hung/stuck with the error. Solution To overcome this issue, ensure that no data cable is connected to the printer (Network/USB/Fire Wire). For proper use of the diagnostic menu, the printer should be in a stand-alone state (only connected to power). Once it is confirmed that the printer is in stand-alone mode, then enter back into service/diagnostic mode and perform the test(s) required.

Dec 15, 2010 | HP Designjet T1100ps Printer

2 Answers

Error code 03:10


see it this site problem solved simple way
http://cluetechnologies.com/index.php?topic=689.0

Jul 01, 2010 | HP Designjet Z6100 InkJet Printer

1 Answer

Errore code 24:10 give us solution


This error may indicate a problem with your ink cartridges. Check this link for more info:

http://forums11.itrc.hp.com/service/forums/bizsupport/questionanswer.do?threadId=1326713

Hope this helps!

Mar 28, 2009 | HP Hewlett Packard Designjet Z6100ps...

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