Question about Dell 924 All-in-One InkJet Printer

1 Answer

Coming up with right hand cartridge incorrect it a nearly new cartridge have unpluged and left in for 30 seconds still the same have cleaned the contacts. It printed two sheets then said that it was using colour cartridge to print black now it does not print with colour. Just had the same problem with left hand black cartridge put a new one in and it's ok, these are from cartridge people but have never had a problem before.

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  • Dell Master
  • 2,517 Answers

Hi there maximum time we found it is a the head problem. The print head is what the cartridges sit in inside of the printer. For resolve the problem please follow these.
Open the printer and wait for the carriage to slide over. Some how if its not come then Unplug the printer & Manually slide the carriage. Now Remove the ink cartridges from the print head & Use wet warm cotton swab or use alcohol to thoroughly clean the print head. Repeat this until there is no ink residue coming off on the cotton swab. After finished it make the head dry then fix it back. Now Try to print something now If that does not work then follow the next step.
Remove the printer data cable & restart the PC & printer. Then fit back the data cable & turn on the printer. Hope that's start working , if no luck then Uninstall the printer driver & restart the PC & Printer both again. Now install the driver of the printer and connect it with PC ,Turn on printer & go for a test print from the printer preference. Thanks & waiting for your reply.

Posted on Mar 26, 2011

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1 Answer

Left cartridge incorrect,what is that,what to do


Hi, remvoe the black ink cartridge , dip the cartridge in luke warm water for 30 secs , clean the cartridge and unplug the power adapter from the printer , wait for a minute and then reconnect it back , put back the cartridge and then look for the error msg , if it stil displays the same error then its an issue with the cartridge and needs to be replaced..
Do lemme know if it helps..
Thanks

Jul 15, 2010 | Dell 962 Photo All-In-One InkJet Printer

Tip

How to solve Print Cartridge Problems ?


One of the following messages may appear on your the control panel display
  • Color or Right Print Cartridge is not compatible
  • Incorrect Print Cartridge(s)
  • Print Cartridge Problem
  • Incorrectly Installed Cartridge(s)
  • Black or Color Cartridge(s) Failed
  • Color or Right Print Cartridge is not intended for use in this printer

Step one: Remove and inspect the cartridge
Step two: Make sure the cartridge is compatible
Step three: Clean the cartridge contacts

1. Open the printer lid and wait until the carriage stops moving, and then unplug the power cord.
2. Remove the cartridge and place it on a piece of paper with the nozzle plate facing up.
NOTE: If you are removing a tri-color, photo, or gray photo print cartridge, try to clean the contacts quickly enough that the cartridge is not outside of the printer for more than 30 minutes. The ink can dry and clog the nozzles if the cartridge is outside of the printer for too long.
3. Dip a clean cotton swab in distilled water, and then squeeze it to remove most of the moisture.
4. Clean the print cartridge contacts. Do not touch the nozzles.
5. Clean the contacts inside the carriage, inside the printer.
6. Either let the cartridge sit for ten minutes to allow the cleaned area to dry, or use a new swab to dry it.
7. Reinstall the cartridge, plug in the power cord, close the printer cover, and then try again to print.
Step four: Reset the printer
Step five: Replace the cartridge
Step six: Print in backup mode
Step seven: Service the product

on Jan 03, 2010 | Office Equipment & Supplies

1 Answer

Left ink cartridge incorrect. It is the right ink


A trick which may work is cleaning the contacts on both the cartridge and the printer.

Make sure you've switched it off first, I'd try gently buffing with a soft dry cloth first.

HP reccommend using distilled water and cotton buds, but not alcohol based cleaning fluids.

Allow the water to evaporate before replacing cartridge and switching on.

May 11, 2010 | Dell 946 All-In-One InkJet Printer

2 Answers

Hi, I have a Lexmark X7170 Multi-function printer/copier/scanner and it is showing an error message "left cartridge incorrect". I have not charged the cartridges and I have tried to re-align it. Any ideas?


it means your left cartiridge got some problem, might be it got short and you have to replace that.

try this remove your left cartiridge and then try to print if it work then its clear that your aother cartiridge is gone and you need to change it.

Oct 04, 2009 | Lexmark X7170 All-In-One InkJet Printer

1 Answer

Ink Cartridge stuck


The dell printers are funny sometimes. When i've had that problem I unplugged it from the wall for 30 seconds and plugged it back in to reset it and the cartridge came to center.

Sep 01, 2009 | Dell 922 All-In-One InkJet Printer

2 Answers

I have a MFC-665CW error code 51 unable to clean


change your cartridge insert new cartridge then solve it please send me reply

Jun 26, 2009 | Brother MFC 420CN All-In-One InkJet...

1 Answer

Lexmark 4530 right cartridge incorrect message. unplugged unit, cleaned cartridge nothing works.


The compatible cartridges for the X4530 Lexmark printer are the # 23,23A,24,24A,31,34,35. If you have the correct cartridge number and still says cartridge incorrect, try this steps.
1. Get a damp and a dry paper towel.
2. Set the ink cartridge right side up on the damp paper towel so that the ink nozzles are against the towel and hold the cartridge in this position for about 15 seconds. ( try this for around 5 times )
3. Now wipe the print head (on the bottom where the ink comes out) across in one direction only (left to right) until it looks clean. ( try this around 5 times )
4. Next dab the cartridge on the towel to make sure that the ink is flowing.
5. Remove the power adaprtor behind the printer.
6. Using the dry paper towel, clean the metal contacts on the cartridge carrier inside the printer. ( try this 5 times )
7. Place the Cartridge back to the printer, connect the power adaptor.
8. Check if there is any error message. If same problem persist, try to contact Lexmark Technical Support.

Dec 30, 2008 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

My Dell 946 All in One displays 'Right Cartridge Incorrect'


Install old cartriage, if you still have it, let the machine tell you that it is empty, then go through the install process with one of the new ones.  

Dec 19, 2008 | Dell 946 All-In-One InkJet Printer

1 Answer

Left Cartidge incorrect


Hi, remvoe the black ink cartridge , dip the cartridge in luke warm water for 30 secs , clean the cartridge and unplug the power adapter from the printer , wait for a minute and then reconnect it back , put back the cartridge and then look for the error msg , if it stil displays the same error then its an issue with the cartridge and needs to be replaced..
Do lemme know if it helps..
Thanks

Jul 08, 2008 | Dell 922 All-In-One InkJet Printer

5 Answers

Dell All-in-one 924 error: "right cartridge is incorrect"


Hi ,
if you are getting the error msg 12203 , pperform the following steps,
remove both the cartridges from the printer and unplug the power adapter ( black box) from the back panel of the printer, clean the cartridges using a damp cloth .

initially put only the black cartridge and then turn on the system , it will give you the error msg right cartridge missing, you can ignore it and try copying a document .

remove the black cartridge and put the color one in, and then try printing.

during the printing with any of the cartridge inside the printer if it gives out the error msg 1203 then that cartridge has to be replaced...

Mar 05, 2008 | Dell 924 All-in-One InkJet Printer

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