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Sharp line on print, even all new drumbs - Xerox WorkCentre M-24 Color Copier

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Is it on prints and copies? Or just prints or just copies.
There are 4 likely causes if the line is on both prints and copies. 1 The transfer belt has a scratch on it. 2, The Transfer belt cleaner, called the IBT cleaner is worn, or the fuser has a cut in one of the rolls. Also the 2nd BTR roll located on the left hand door may be damaged.
If the problem is only with copies, then the scanner glasses or mirrors are dirty.

Posted on Mar 29, 2011

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