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My yahoo email account password has been changed. and i cant answer the verifying question to reset my password which is "where did you spend your honeymoon?i dont remember having answered this question.

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Unfortunately all I can do to help is offer a little advice. The best thing to do will be to try and go through their self help until you get to an area that can guide you to someone you can speak with. Unfortunately however you will probably need to make a new account to log in with so someone can speak to you. You could delete that account afterwards, but it would be more work overall. Yahoo also has an online help support chat which should best help you. Give the link at the bottom a whirl before anything. You may have to log on at another time however when their chat is available.
http://help.yahoo.com/l/us/yahoo/edit/cctop/forms_index.html?last_url=http://help.yahoo.com/l/us/yahoo/edit/index.html

Posted on Mar 26, 2011

  • Evangelist77 May 03, 2012

    Well check this out ...I know my pass word yahoomail says I can't log in. Because all that is wrong. Now what? It has been working fine on my moble...now it quit.

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I could not be able to access to my email

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I for got password my email lblock 15@Yahoo.com

Posted on Jul 28, 2014

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Yahoo Admin Contact Number

Yahoo! US contact information is:
Yahoo! Inc.
Phone: (408)- 349-3300
1-800-318-0631
(408)-349-1572
1-877-469-7847

Office Hours 8:30 a.m. to 5:00 p.m. PST
http://info.yahoo.com

Yahoo! UK contact info is:
Phone: 020 7131 1000

Yahoo! AU/NZ contact info = . These are possibilities:
Yahoo! 7
Phone: (02) 8288 4600
(02) 8925 0100
You need to contact Yahoo? =
Yahoo Personal Email 1-866-492-4664
Call 1-866-562-7219.
mail@cc.yahoo-inc.com

Yahoo! Customer Service
866-562-7219
408-349-3300
(408) 349-1572
8am - 5pm M-F (Pacific Time)
The E-Mail address for Yahoo! customer care is
cc-advoc@yahoo-inc.com

1 877 469 7847
Yahoo! Inc.
701 First Avenue
Sunnyvale, California 94089
Phone (408) 349-3300
Fax (408) 349-3301

Posted on Mar 26, 2011

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1 Answer

I am trying to logon into my Yahoo account and need to change my password > The one I have has quit working/>


reset password link follow prompts. hopefully you have security questions or an alternate email listed. If not next time able to log in add them. If cant login set up a gmail account and mass email anyone whose email you have with new address.

good luck.

passwords don't 'quit working' verify your password again try uppercase and lower case letters

Nov 10, 2016 | Yahoo Computers & Internet

1 Answer

I forgot my password and i don't have an option to answer security questions, or to re send my password to an alternate email, or mobile phone number.


If you forget your Yahoo password:

click this link : https://edit.yahoo.com/forgot ....you will be asked for an alternative email address
to which a reset link will be sent.If you don't have an alternative email you will be asked the 2 secret Q's to which you must answer"old accounts may only have 1"you will then be asked for a new password and thats it.

Also:
You can get a new password, a Yahoo! ID reminder, or both. If you forgot your Yahoo! ID or password, go to the Sign-in Problems page.
If you forgot your Yahoo! ID, you need to provide three pieces of information so we can confirm your identity:
  • Your birthday
  • Your ZIP or postal code (at the time you created your Yahoo! account or when you last updated it)
  • Your alternate email address -Note: You must have access to this email address
  • Country code (at the time you created your Yahoo! account or when you last updated it)
Be sure to provide the same information you gave the last time you registered for a new Yahoo! ID or password or the last time you updated your account.
If you forgot your password, you can create a new one. But first you'll have to provide the following information so we can confirm your identity:
  • Your Yahoo! ID
  • Alternate email address, mobile phone number, or the answers to your secret questions
A Reset Your Password link will be sent to your alternate email address. Click the link and enter your new password in the Reset your password page.
If you entered your secret question incorrectly or forgot what you originally entered, for security reasons, we cannot tell you what your Yahoo! ID is or let you create a new password.

If you cannot verify the answer to your Security Question, you cannot change it to something else.
We strongly suggest that you add and verify an active alternate email address or mobile phone for your account. This is an email address we can use to communicate with you if you no longer have access to your Yahoo! Mail account.

May 29, 2015 | Yahoo Mail

1 Answer

Hello i have a problem about my Account because i forgot the password of this is email " jakenbagz@yahoo.com" My last password is "nbauno" I hope you can help my problem.


Hello, use the yahoo forgot password service, if you are unable to reset your password with it, then you have no other choice but to open a new email account as yahoo will not let you reset the password or tell you the answer to your secret question if you forget it, you will not be able to use the account.

Mar 26, 2011 | Yahoo Mail

1 Answer

I forgot my password and dont remember my answer to the security question. HELP


You can get a new password, a Yahoo! ID reminder, or both. If you forgot your Yahoo! ID or password, go to the Sign-in Problems page.
If you forgot your Yahoo! ID, you need to provide three pieces of information so we can confirm your identity:
  • Your birthday
  • Your ZIP or postal code (at the time you created your Yahoo! account or when you last updated it)
  • Your alternate email address -Note: You must have access to this email address
  • Country code (at the time you created your Yahoo! account or when you last updated it)
Be sure to provide the same information you gave the last time you registered for a new Yahoo! ID or password or the last time you updated your account.
If you forgot your password, you can create a new one. But first you'll have to provide the following information so we can confirm your identity:
  • Your Yahoo! ID
  • Alternate email address, mobile phone number, or the answers to your secret questions
A Reset Your Password link will be sent to your alternate email address. Click the link and enter your new password in the Reset your password page.
If you entered your secret question incorrectly or forgot what you originally entered, for security reasons, we cannot tell you what your Yahoo! ID is or let you create a new password.

When you request a new password, need technical support, or have questions about your billing, Yahoo! usually asks you for your Secret Question for verification that you are who you say you are.
To protect your account from unauthorized access, Yahoo! must be able to confirm your identify. You can confirm your identity in one of the following ways:
  • Answer your Secret Question (also referred to as a Security Question)
  • Provide a valid alternate email address or mobile phone associated with your account (if you no longer have access to that email address or phone number, it's not valid)
If you can't sign in but have provided an alternate email address or phone number, you won't need to verify your Security Question. Go to the Sign-in Problems page for help logging in to your account.
If you cannot verify your Secret Question and your account doesn't have an alternate email address or phone number we can use to identify you, then you will not be able to reset your password, get answers to questions about your billing, or receive technical support.
If you cannot verify the answer to your Security Question, you cannot change it to something else.
We strongly suggest that you add and verify an active alternate email address or mobile phone for your account. This is an email address we can use to communicate with you if you no longer have access to your Yahoo! Mail account. To add or edit an alternate email address or mobile phone, go to your ACCOUNT INFO: Manage your email addresses page.

Dec 20, 2010 | Yahoo Mail

1 Answer

How to recover yahoo password if i was not able to answer the security question?


If you forget your Yahoo password:

click this link : https://edit.yahoo.com/forgot ....you will be asked for an alternative email address
to which a reset link will be sent.If you don't have an alternative email you will be asked the 2 secret Q's to which you must answer"old accounts may only have 1"you will then be asked for a new password and thats it.

Also:
You can get a new password, a Yahoo! ID reminder, or both. If you forgot your Yahoo! ID or password, go to the Sign-in Problems page.
If you forgot your Yahoo! ID, you need to provide three pieces of information so we can confirm your identity:
  • Your birthday
  • Your ZIP or postal code (at the time you created your Yahoo! account or when you last updated it)
  • Your alternate email address -Note: You must have access to this email address
  • Country code (at the time you created your Yahoo! account or when you last updated it)
Be sure to provide the same information you gave the last time you registered for a new Yahoo! ID or password or the last time you updated your account.
If you forgot your password, you can create a new one. But first you'll have to provide the following information so we can confirm your identity:
  • Your Yahoo! ID
  • Alternate email address, mobile phone number, or the answers to your secret questions
A Reset Your Password link will be sent to your alternate email address. Click the link and enter your new password in the Reset your password page.
If you entered your secret question incorrectly or forgot what you originally entered, for security reasons, we cannot tell you what your Yahoo! ID is or let you create a new password.

If you cannot verify the answer to your Security Question, you cannot change it to something else.
We strongly suggest that you add and verify an active alternate email address or mobile phone for your account. This is an email address we can use to communicate with you if you no longer have access to your Yahoo! Mail account.

Dec 16, 2010 | Yahoo Mail

1 Answer

Please i cant remember my secret quetion


If you can't sign in but have provided an alternate email address or phone number, you won't need to verify your Security Question. Go to the Sign-in Problems page for help logging in to your account.
If you cannot verify your Secret Question and your account doesn't have an alternate email address or phone number we can use to identify you, then you will not be able to reset your password, get answers to questions about your billing, or receive technical support.
If you cannot verify the answer to your Security Question, you cannot change it to something else.

Dec 07, 2010 | Yahoo Mail

18 Answers

Forgot answer to secret question


I for got my yahoo security question answer & recovery email & i still know my password but it is not working, i don't open my account about the 5 month that's why some problem but the same email i use my Facebook.........Plz help me anybody..
How can i know my recovery email or security question answer... i still sue the same cell phone number which i give this time when i create my account......plz let me know any feedback my another email ethicsfleet@gmail.com

Nov 10, 2009 | Yahoo Mail

15 Answers

Dont remember my secret question answer


Where did you first meet your spouse?

Oct 19, 2008 | Yahoo Mail

10 Answers

Forgotten password


Click the "Forget your ID or password" link at the lower right of your screen, it will help you retrieve your password for sure. And you can have your email address back...as long as you have the information needed to verify your account, one of it is the the answer to your secret question...good luck!

Sep 24, 2008 | Yahoo Mail

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