Question about Roper RT21AKXKQ Top Freezer Refrigerator

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Roper fridge Okay I have a standard roper fridge freezer on top the freezer works fine but the fridge has stopped working when opening the freezer door you can feel the air blowing and see the cold air so I dont think its a fan when u have the freezer door open and feel where the cold air is supposed to be coming the the fridge u can feel it but when u close the freezer door it stops any suggestions? please help

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Posted on Aug 12, 2010

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Posted on Jan 02, 2017

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Frost free the fridge/freezer are all working fine when open the doors but if u close the freezer door it will stop working on the fridge what could be the problem its not over icing,blockage the...


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Had a similar problem with my Kenwood Fridge Freezer
If you're mechanically minded you could check if there's an opening and motorised flap (usually behind a cover) at the top of the fridge - Cold air from the freezer enters the fridge through this flap) The Sound you heard could have been the motor trying to open / close this flap. This flap can become frozen in the closed position - so cold air is unable to enter the fridge compartment) My fix was to thaw it with a hairdryer and reassemble. Another fix would be to empty the freezer and open the doors - it might take more than 24 hours but once completely defrosted if the flap is the issue it will have defrosted. Once plugged in again the door will open and cold air will start to flow into the fridge compartment. I had a quote for €195 for a call out / repair
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tratra72

You said,
I opened my freezer today and everything was defrosting. The fridge is working fine. I thought maybe did not shut properly so made sure it was closed and 8 hours later it is still not freezing. The fan is working but the air is refrigerator. HELP!!!

1.Try unplugging the fridge for 5 minutes and then restarting it! This may reset the system!
2.If the freezer is so full that the rear vents are blocked then this may happen. Because the fridge and the freezer share the air!
3. If not then the freezer and the fridge have different controls and the freezer control if faulty!

then you need service. ur site has good service companies in your are for our customers!
Bless You,
please give me a good rating before you sign off!
thank you

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1 Answer

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