Officejet J4680 will not print. Wireless connection, printer says it's offline????

First Try using the HP Scan Diagnostic Utility in Windows - HP Customer Care (United States - English) .

Second go to HP Wireless Printing Center.

If you need more help come back.Post / thumbs / testimonial are welcome!

go Wireless Printing Center

If everything is ok and printer is not printing it needs to be checked manually now. you need to check printer settings to make it online. Hope it will start working.

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or through IMO app +918510879267

Open "Control Panel".
Open "Printers".
Click to select the printer.
Click the "offline/online" button, to mark it as "online".
Print.

Hi,

Please install the printer software and try to scan via the installed software from the computer. Or, start scan using scan button from printer; after installing software.

Regards,
Rizwan

Make sure that the usb cable is well connected from the computer to the printer .... try switching usb ports on the pc....

if it still stay offline... you will have to delete it and make a new installation of the printer driver....

But i'm pretty much sure that the usb cable is losse or something

First check that your antivirus and firewall software are not blocking the print jobs. Do this by turning off the services for a few minutes. If you can print, check for a setup option of trusted machines. If that doesn't help, make sure you have a strong wireless signal between the computer and the printer with no interference from other appliances (cordless phones, microwaves, etc). Also check your settings to make sure the printer and computer are set for the same wireless network profile and security settings.

For additional information, try the user's manual: http://h10032.www1.hp.com/ctg/Manual/c01770356.pdf

I hope this helps.

Cindy Wells
(I have generally preferred printing with a wired connection (USB) over using a wireless networks. I've always spent more time on printer problems that were directly linked to the network signal loss problems rather than printer issues.)

) You might not have to do this step, but if all else fails reset the HP Officejet J4680 network by pressing the setup button (the wrench) go to Wireless Menu and Press OK then go to Reset Wireless select YES and press OK. If that doesn't work then there is another reset that I found in the setup menu (the wrench) under Tools and then Restore Defaults. I wound up doing both resets on my Officejet J4680

2) Power the HP Officejet off and on for good luck (again optional but might help).

3) Make sure the the wireless on the printer is enabled by pushing the button on the left side front under the 802.11g so that the blue wireless light turns on. (again optional, but make sure the blue antennae light is on)

4) Connect to the HP Officejet J4680 wireless printer directly from the MAC (this is pretty cool stuff) Click on the Airport icon at the top bar of your mac screen, if you see the hpsetup listed then click on it, if it is not listed then click on join other network and type in hpsetup and click Join. This will join the mac to the Ad Hoc HPSetup network and you can now setup the printer from the mac!

5) Important: Print a network settings report on the HP Officejet by pressing the setup button again (the wrench) go to Print Report and press OK, go to Network config and press OK. If you try and print this before you connect (step 4) you will not get the info you need in the report, so connect first from Mac to HP then print this report.

6) fire up safari or Firefox or chrome browser on the Mac and type in the URL that is listed on the report you just printed out. It starts with http:// type in the http:// and the 4 numbers all together with no spaces into the address bar in your browser and press return.

7) you are now connected to the HP Officejet J4680 via the web browser interface. Click on Networking, then Advanced, click the infrastructure tab and fill in the passphrase info for your router type it again to confirm, then click apply. It should now connect and print from the router. But below is a good video with even more detailed info:

8) More Officejet J4680 setup via the mac using this very thorough guide: http://www.youtube.com/watch?v=Rjd1ZqJ89N4

I had a similar problem,and after spending several hours on the phone with an HP tech yesterday, reinstalling the drivers over and over, we ended up manually creating a port with the printers IP address. Under "printers," right click on the 4680. Go to "properties," the "ports." We added a port, and named it the IP address. Then I could print. I STILL CANNOT SCAN, however!

I also have Vista.