Question about Brady Globalmark MonoColor Label Printer

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I have a Brady Globalmark monocolor Printer. The keyboard and mouse are no longer recognized. The touch screen works fine. I have changed out both the keyboard and the mouse with no success. Any help will be greatly appreciated.

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SOURCE: Re Printer error

You have to set this online connection type from the SETUP-ONLINE-ConnectionType and set this to SERIAL if you are using a serial cable. Hope you have selected the port to the correct serial port or you have run the Port detection utility with the printer connected and switched ON while setting up the driver.

Posted on May 24, 2010

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1 Answer

Power Supply Board went out of printer. Dop you know where I can purchase a replavement power supply board?


I would check with the manufacturer, call them or email their tech support. If you are going to replace the board your self you can always check eBay and search for the proper model number.

Mar 01, 2011 | Brady GlobalMark MultiColor (76800) Label...

1 Answer

Keyboard and mouse not working


try blowing out all of the dust from your keyboard using a fine air blower from an air compressor making VERY sure there is no MOISTURE in the lines.
dust causes static which causes lots of problems with a computer and its parts
also
click start control panel keyboard hardware then properties you should see driver details,you will have options to update driver,roll back driver,uninstall
make sure the lead is good and has a secure connection disconnect the keyboard then reconnect it then reinstall the driver
as for the mouse
make sure the lead is good and has a secure connectionfor the mouse
you might have to uninstall the mouse then restart your computer then reinstall the mouse and its drivers
make sure the battery is good (has full charge)also you might test the usb device for the mouse is inserted correctly into the usb port (if applicable)
click start control panel mouse you should see 4 tabs buttons,pointers,pointer options also hardware under hardware you can troubleshoot or
select properties under driver you will have the options to update driver,rollback driver or uninstall and under hardware you can troubleshoot
in xp
hope this helps

Feb 24, 2011 | Brady Globalmark MonoColor Label Printer

1 Answer

Display is blank. Printer still works with PC.


It sounds like the display has failed (most likely) or the connections to the display have come loose (least likely). In either case you'll need to send your printer in to Brady for repair. Another option is to check with Graphic Products. They can repair some GlobalMark problems at a much lower cost and get it done quicker than returning the printer to Brady. They have a free tech support form at http://www.graphicproducts.com/request-support.php and will happily answer questions from GlobalMark owners who are not their customers.

May 25, 2010 | Brady GlobalMark MultiColor (76800) Label...

1 Answer

Tape continues to retract


This sounds like the tape sensor is either dirty or has failed. You may be able to clean it with some help from tech. support. Brady charges a fee for access to theior tech. support, but you can get free tech. support for the GlobalMark from Graphic Products. Use the form located at: http://www.graphicproducts.com/request-support.php

Cleaning is the easy solution, there is a good chance the sensor has failed. In that case you'll need to send your printer in for repair. Graphic Products is also a good option for getting a GlobalMark repaired. They do quality work, cost less, and will get the work done faster than Brady.

May 14, 2010 | Brady GlobalMark MultiColor (76800) Label...

1 Answer

System works fine with mouse input...but touch


Hello,

Sounds like you have a corrupted system BIOS. If *********** board has a secondary backup bios. try to use it.

- HotRatchet

Dec 14, 2009 | Mach Speed Matrix PM9MS Motherboard

3 Answers

Get a printer head error. Printer needs serviced. Error number 82


82 error indicates the printer encountered a critical error with the EIO (JetDirect) card in slot 2. Recommended action is to power off then back on, Reaset the JetDirect card, or if the error persists, replace the jetdirect card.

Aug 12, 2009 | Brady GlobalMark MultiColor (76800) Label...

1 Answer

Re Printer error


You have to set this online connection type from the SETUP-ONLINE-ConnectionType and set this to SERIAL if you are using a serial cable. Hope you have selected the port to the correct serial port or you have run the Port detection utility with the printer connected and switched ON while setting up the driver.

Nov 05, 2008 | Brady GlobalMark MultiColor (76800) Label...

1 Answer

Error #80


I sounds like the cutter is jammed. This most likely was caused by a some tape getting caught in the cutter mechanism or by a build-up of adhesive on the cutter blades. The noise is most likely the cutter trying to actuate and not being able to. The solution is to clean the cutter to remove any debris and adhesive. This is normally done by a service technician and thus requires sending the printer to Brady. You can get faster service that costs less by having the printer cleaned by Graphic Products. They provide a full cleaning and diagnostic service, and can repair many problems. You can contact Graphic Products at 1-888-326-9244. They are also very nice about answering any questions you may have about the GlobalMark.

Oct 28, 2008 | Brady Globalmark MonoColor Label Printer

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