Question about LG LD65EL Dehumidifier

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Humidifier measuring wrong %

My dehumidifier is about 2 years old. The unit says the humidity is "lo", but everything feels damp. The unit does not collect any moisture. I put a thermometer in the basement that also measures humidity. That reads 75%.

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  • 121 Answers

This will need to be serviced. LG has a 5 year warranty on these models. They usually will tell you of a service center nearby which will service it free of charge since it is under warranty. If you do not live near a service center they may ship you a replacement and you send your old dehumidifier back to them. Make sure you have your reciept when you contact them so they can verify it is 2 years old.

Posted on Aug 04, 2008

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Posted on Jan 02, 2017

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1 Answer

Why isn't it dehumidifying?


The compressor may not be running. You could be hearing just the fan.

You may not have humidity level selected

You may not have cycle time selected

The condensate collector may not be installed correctly to operate the interlock. The fan will run but not the compressor

Sep 05, 2015 | Haier Dehumidifiers

1 Answer

Our dehumidifier has quit collecting moisture. We cleaned the cables. Any other ideas. It is about ten years old and we live in the very humid midwest.


Chris, it may be that the humidity extraction level (%) may be set to high. Lower it to 32 - 35%. Also, a dirty or clogged air intake filter will also cause the problem.

In addition:

Not enough clear air space around the unit. You must maintain a minimum of 12" clear air space around the entire unit.

If it's a basement application - The air temperature at floor level is colder, than at chest height. Raising the unit up onto a sturdy table or cabinet that can handle the weight of the unit and a full bucket of water, normally resolves that problem.

On the more serious side ... The unit is 7 years old and the compressor may need to be recharged with R14 refrigerant. Or the humidity sensor may have failed. In either case, since the unit is 7 years old, it would probably cost you as much to repair, as it would to replace it. That's a decision you'll have to make.

Hope this helped you troubleshoot and solve the problem. Please let me know. Thanks.

Jun 12, 2011 | Whirlpool AD40USL Dehumidifier

1 Answer

I have a kenmore dehumidifier (about 2 years old), and i've found that after i turn the unit on and it is running for 2-3 minutes, it will then shut down even though no water has collected in the tray. any...


My first thought is that there's not enough moisture/humidity in the air, for the setting you have the humidifier set on. The higher the setting or percentage (i.e. 60%) means that the level you want to maintain. Which may be find in the cod winter months. In the Hot summer months, you want as low a level of humidity as possible (i.e. 45%).

My second thought is that the air intake filter and the coolant coils need cleaning, since it has been used in 2 years. It's just sat around gathering dust and spiders.

And finally, the collection bucket, may not be inserted properly and when the unit starts up the vibration dislodges the bucket just enough, so that it's not making contact with the safety switch. Sometimes when this happens, the Full light indicator will come ON, even if the bucket is empty.

Hope this helps you to start troubleshooting the problem. Please let me know.

May 01, 2011 | Kenmore 54501 Dehumidifier

1 Answer

Plug it in turn it on and nothing in the bucket after several hours


Hi, Mindy! The following is an overall review of what causes the problem you listed.

If the room air is less than the set air, then there is no water in the bucket, because there is almost no humidity in the air. If it is winter, there is likely not enough humidity in the air to have water collect in the bucket. A dehumidifier will only pick up humidity out of warm air. If you are running a dehumidifier in your basement in the winter, the room may be damp, but too cold for the dehumidifier to pull out the humidity. Try running the unit in the bathroom after having a hot shower without the bathroom fan on. If working correctly the unit should draw water. In addition, if you set the humidity level you want to maintain higher the actual humidity level in the house or room, it won't pickup and collect any moisture. The fans on most of the dehumidifiers on the market today run almost constantly. They do this, so that the room air is always moving and if humidity is detected, it will extract it.

Hope this helps you understand how dehumidifiers function and what you can expect from them under given circumstances,. In fact, there may not be anything mechanically wrong with yours. But, to make sure, do what is suggested above to test the unit.

Apr 29, 2011 | Haier Dehumidifiers

2 Answers

What setting should I set my dehumidifier for % humidity when the room temperature is 68


THE LOWER THE % SETTING, THE MORE MOISTURE THE DEHUMIDIFIER WILL REMOVE!!!
I have a Provic dehumidifier mainly to remove damp from walls in my 1900s terraced house ( 3rd DPC failed, another on its way). I've read a lot about the technical side and all I wanted to know was 'do i set it on the highest or lowest % to extract moisture from the walls'. I rang the Managing Director at Provic (his contact details are given on their website) who was very helpful. He advised that the lower the setting, the more damp would be removed from the walls and therefore the air, as the water passes from the wall into the air. My DH ranges from 40% to 70% so he advised me to set it at 40% in the worst affected room to remove as much moisture as possible from the walls. As the moisture is removed, the DH will collect less water and set itself to the correct level anyway. He advised me that when as much water as possible has been removed from this room and the DH % will not drop any lower, to move it to a more central position in the house, such as the hallway to then start setting the rest of the house to the correct humidity level. I set the DH to 40% and left it on overnight closing all doors to the affected room and removing containers of water such as a vase of flowers. When I got up in the morning it had switched itself off as it had already collected 3 litres of water! You do have to be careful not to over dry the air as everything, furniture and electricals, naturally needs moisture, but for a short term, quick drying solution, this level is ok.
Hope this helps!

Jan 01, 2010 | Maytag Dehumidifiers

1 Answer

I NEED TO KNOW WHAT PERCENTAGE MEANS ON A DE-HUMIDIFIER


In plain English, the Percentage setting on your de-humidifier is the percentage of moisture that you want to maintain in the air. Relative humidity level range from about 10% (VERY dry air) to almost 100% (VERY damp air). When relative humidity is 100%, water vapor in the air will turn into rain, condensation, dew, snow or frost. 50% humidity is usually a comfortable level, but that will also depend on air temperature. The more moisture there is in the air, the warmer it feels and conversely. Warm air will hold more moisture than cooler air.

Your body is cooled when moisture on your skin evaporates into the air, carrying body heat with it. As the humidity in the air rises, less of your body moisture is able to evaporate and thus your body feels wamer. Lower humidty allows moisture from your body to evaporate more quickly and you feel cooler, both at the exact same temperature.

Jun 28, 2009 | Kenmore 54701 Dehumidifier

1 Answer

Moisture not collected


low on freon is the compressor running?

Jun 18, 2009 | DeLonghi DE400P Dehumidifier

2 Answers

Not collecting water


If everything is running and no water is being produced the system may have lost its refrigerant. There are two motors in dehumidifiers. One is the fan and the other is the compressor. Make sure they are both running.

Jun 18, 2008 | Goldstar DH304 Dehumidifier

2 Answers

No water collection


compressor may be starved for freon or blockage in freon line...tech must troubleshoot.

Jun 08, 2007 | LG LD65EL Dehumidifier

1 Answer

LG Dehumidifier Not Working


the freon has leaked out, must be replaced.

Jun 05, 2007 | LG LD65EL Dehumidifier

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