Question about Sony Grand WEGA KDF-42WE655 42" Rear Projection HDTV

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My screen has blue spots, they started on the left side of the screen, now it is spreading across the screen. Can you kindly give me any information.

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  • 99 Answers

The light engine is failing. Common problem for this tv. Almost is really a manufacturering defect. Very expensive to replace. If it isn't too old, you best best it is to get tough with their customer service and demand replacement. Good luck with it.

Posted on Mar 26, 2011

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sorry about your tv. that could be an optical block issue. sony is helping customers with this kind of issues. you may contact them at 888-993-7669 or email them @ SonyListens@am.sony.com and let them know your model number, serial number, symptom and contact information including a phone number and someone will get back in touch w/you. hope this helps :)

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You have a bad optical engine and need to replace it. I have a tip at http://www.fixya.com/support/r4251975-replace_dlp_light_engine which explains the problem, how to fix it and where to get the parts. Let me know if you need more help.

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Blue blotches spreading over the screen are failure of the optical block

contact Sony to see if you are eligable for a free repair.

Sony will cover the cost of the optical block repair (parts and labor) at no charge through December 31, 2008 for 2004 Model Year Grand WEGA™ Televisions with the blue spot problem.

Models: KDF-42WE655, KDF-50WE655, KDF-55WF655, KDF-60WF655, KDF-55XS955, KDF-60XS955, KF-42WE620, and KF-50WE620

http://esupport.sony.com/US/perl/news-item.pl?news_id=
Read more: Help from Sony for LCD rear projection with blue spots - Home Theater Forum - Home Theater Systems - HomeTheaterShack.com http://www.hometheatershack.com/forums/sony/5351-help-sony-lcd-rear-projection-blue-spots.html#ixzz0gm8a3718

Don't bedeterred by the dating of this announcement, it is a manufacturing fault and they have been pr5etty good to a lot of people with the same problem.

Please rate my help++++Thanks for using FIXYA



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1 Answer

The lower left hand corner of the screen is turning blue


catually is problum is related with blue lcd & blue polizer but first you clean the optical unit if the problum gon then ok other wise must chang blue lcd & blue polorize with uv filter plese contect to your nearst sony service centre

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call up sony give them your m# with S#
some of this set are replamet for eng. but your eng is bad do you see in meuns?

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This is a Light Engine problem. Call a good TV Tech and explain the problem. These can be rebuilt for around $450. New ones are $800 to $1200.

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