Question about Whirlpool 21.0 cu. ft. Top Freezer Refrigerator with IceMagic Plus Ice Maker

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There is a fault in the auto-defrost sub-system -- could be heating element, timer, bad / loose connections, etc. Needs service. The bottom is not cold because the ice buildup on the evaporator blocks air flow.


Posted on Mar 26, 2011

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Hi my name is Sean, this more than likely has a bad defrost timer, and/or defrost thermostat. Timer is located in the control panel in the refrigerator, the thermostat is located in the evaporator compartment in the freezer, Let me know if you need more assistance.


Posted on Mar 26, 2011


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Gladiator Freezerator wont stay frozen in the bottom portion. It will go to temp when temp is mved, but then start to warm up. Why?

If the bottom freezer section of the Gladiator Freezerator is thawing out the usual cause is from the coils in the back of the top refrigerator section being iced up. The ice blockage prevents the fan from circulating cold air into the bottom freezer section. These units have a design flaw due to the defrost drain freezing up preventing water from draining out from under the coil. The long-term solution is to remove the back wall of the refrigerator section to get to the coil, thoroughly defrost the coil making sure the drain tube is clear, then wrap a couple turns of #12 or #14 copper house wire around the bottom of the defrost heater element and run it a few inches into the drain tube. Advise unplugging the unit when you do this.

I've had this fix on my Gladiator for a couple years and it has been working perfectly ever since. The freezer stays a constant 0 degrees F and no more thawed out food.

May 09, 2014 | Gladiator Freezerator Top Freezer...

1 Answer

Kenmore classic bottom freezer refrigeration warm but freezer is cold

I would guess you have just caused a build up of ice to block the air way, which normally takes cold air into the fridge. manually defrost (unplug and wait until the ice goes away) then restart and it should be fine

Nov 11, 2013 | Kenmore Elite 22.4 cu. ft. Bottom Freezer...

2 Answers

Freezer frosts up and refrigerator wont stay cold. Must be defrosted..then works okay until Freezer frosts up again.

The auto defrost timer is faulty , you willhave to check the timer and teh corresponding circuit for worn out wires, bad thermostat or the defrost heaters. These circuits must be checked properly and the concerned spare can be tested for failure or malfunction. Even if the compressor is pumpiing too much to the bottom side freezer this can happen and stall the fcooling to the top section. Adjust the freezer temp lower and increase the blowing to the top section. Please check on all these suggestions and try. Helpful? Good day

Jul 27, 2010 | Amana ABB1927DE Bottom Freezer...

1 Answer

My refrigerator is not getting/staying cold but the freezer is working normally

Good day,
1. There is a modulating thermostat that is located in the top rear of food compartment. It is controlled to open more or less depending on the owners choice, by a knob which is located near the front of the compartment and controls the opening with a small notched belt.
On a good day it is a bear to access.
However, if that control fails it could be denied cold air from the freezer, where it gets it's cold air.

2. The defrost system may have failed. Frost on the rear panel of the freezer compartment will be your first clue.
The defrost system is made up of 3 parts.
A. The timer, which is located in the top of the fresh food section just behind the knob that controls the temperature. Using a very small screw driver, you can turn the shaft clockwise until the compressor shuts off. Leave it that way with the machine left on, and wait 45 minutes. If the machine starts back up, the timer is O.K.
B. Behind the rear panel of the freezer, is the main heater, mounted to the evaporator coils. (Looks a lot like a bake element in an electric range). It can be checked with an ohm meter, but rarely fails.
C. The defrost thermostat. A small round disk mounted on the top of the evaporator. Accounts for most defrost failures.

P.S. Yes, it is a difficult and time consuming machine to work on.

Nov 08, 2009 | Amana DRB1901C Bottom Freezer Refrigerator

1 Answer

The refrigerator will not stay cold. The freezer gets as cold as 44 degrees.

I believe you most likely have a defrost problem. Look inside rear of freezer and see if there is a lay of frost building up on rear wall or floor, depending on what model you have it could most likely be the defrost timer or adaptive defrost. I need your Sears number that looks like this foe example 231.56489 on the bottom of fresh food door frame behind door seal and near floor kick plate. Your next most likely reasons will be defrost heater or defrost thermostat. If you find frost I want you to unplug and begin manual defrost. Remove rear panel of freezer after unplugging and use a hair dryer. That will give you a little time to see the problem and get answers to repair them, Sea Breeze

Sep 13, 2009 | Kenmore 18.3 cu. ft. Top Freezer...

2 Answers

The refrigerator doesn't stay cold at the bottom but the top works

turn off the refrigerator 4 about 1 day coz maybe there is ice on the pipe..

Aug 21, 2009 | Refrigerators

1 Answer

Kenmore elite 596 73503201 no cooling in top compartment

if the freezer is getting cold the problem is due to the cold air from the freezer not getting into the refrigerator. There are several things that can cause this problem. The coils in the freezer icing up and not defrosting properly is one of the things that can cause the refrigerator not to get cold enough. Another problem is the fan that blows the cold air from the freezer compartment into the refrigerator, not working. When the compressor is running open the refrigerator's door and push the switch that makes the light go out. You should hear the fan blowing the cold air from the freezer into the refrigerator, when this switch is pushed in. If the fan is working then you will need to find what is blocking the air flow. Iced up coils are a common problem. The icing problem can be due to a defective defrost timer or something defective in the defrost circuit. Click here for more information. Check for these problems and let me know what you have found.
#1 Refrigerator side getting warm Freezer still cold
Evaporator fan motor not running.
Defective defrost timer. See Defrost Diagnosis Procedure
Defrost heater defective. See Defrost Diagnosis Procedure
Defrost thermostat defective. See Defrost Diagnosis Procedure
Airflow blocked from freezer compartment.
Freezer control turned to "coldest" setting blocking air flow to refrigerator side. On most refrigerator/freezers, the freezer control closes a baffle when turned to coldest setting, and this blocks off the air flow to the fresh food compartment.
Fan blade broken.
Defective door switch on older models.
Light staying on with door closed.
2 Refrigerator & freezer compartments both are getting warm
Make sure refrigerator is plugged in and has power.
Condenser fan motor on bottom under refrigerator not running.
Condenser coil clogged.
Defective defrost timer. See Defrost Diagnosis Procedure
Defective defrost heater. See Defrost Diagnosis Procedure
Defective defrost thermostat. See Defrost Diagnosis Procedure
Evaporator fan motor not running.
Cold control defective.
Compressor overload defective.
Compressor relay defective.
Light staying on with door closed.
Compressor defective.
Low on refrigerant. #3 Freezer compartment getting hot.
Defrost timer stuck in defrost cycle.(replace)
Defrost thermostat stuck.(replace)
Ice maker stuck in harvest cycle
Light staying on with door closed. 4 Ice maker not making ice
Defective inlet water valve.
Freezer temperature not cold enough. (see problem # 2 & 3 above)
Defective thermostat in ice maker.
Defective drive motor.
Water inlet tube clogged with ice.
Defective module in newer style icemaker. 5 Refrigerator sweating around door edges
Door gaskets leaking air.
Defective case heaters.
Energy saver switch not set to reduce exterior moisture
also if require more help click the link please do rate the solution .thanks in advance.thank you for using fixya.

Mar 27, 2009 | Refrigerators

1 Answer

GE g2220iephww Refrigerator too warm at top, too cold at bottom.

If you are manually defrosting by turning the refrigerator off or unplugging to defrost, then you've got one of the following -

1) Defrost heater has failed
2) Defrost sensor has failed
3) Defrost timer/refrigerator control has failed.

As ice builds on the evaporator, if not defrosted properly, the accumulated ice restricts airflow through the evaporator, which reduces air flow and air velocities through the box. Lower velocity allows the cold air to fall to the bottom of the box, warmer air to the top of the box.

Dec 26, 2008 | GE GSS20IEPWW / GSS20IEPCC Side by Side...

1 Answer

Refrigerator won't get cold

You likely have a defrost cycle failure. The freezer's cooling coils need to be frosty and cold so the air that the fan pulls over them can cool the fridge section. If the defrost cycle fails, the coils freeze up to a block of ice and air flow suffers (fridge is about 55 degrees F). The freezer stays cold only because there's a block of ice in there now... sometimes that cold "sinks" to the bottom and only the food at the bottom stays frozen (and can even freeze food at the bottom of the fridge compartment while the rest is warm). To be sure, you'll need to take the rear interior panel off the freezer back wall and check the coils to see if they are frozen solid. If they are then there's a defrost cycle failure. If they are showing a nice white frosty pattern evenly all over the coils then that's normal and maybe the evap fan (right above the coils) is not blowing air up properly or is not working at all. That fan should run if the compressor is running, etc. the only time it doesn't run is during an actual defrost cycle. Once you find out what condition the coils are in it should be simple to direct you further on the problem.

Jan 05, 2007 | Maytag 22.6 cu. ft. Side-By-Side...

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