Question about NetGear WGR614 Wireless Router

1 Answer

Router disconnects when wireless computer connects

I have a modem, which Comcast says is fine and the signal is fine. A couple days ago, I could not connect to the wireless network. So I reset the router like normal, and the connection is fine.... until the 2nd computer upstairs, that connects wirelessly (also a Vista, blecch) connects to the network.

It will be on for 30 seconds to a minute and then it disconnects, and says it has limited access. And then the main computer cannot connect either.

I have had this whole setup for 5 months without problems - and I didn't make any changes. This happened all of a sudden.

Help!!

Posted by on

  • kanlala Aug 04, 2008

    When the modem is connected directly to the main computer, the internet connection is fine.



    So that leads me to believe the problem lies somewhere between the modem and the router. Yesterday I reset it again and it worked for about one hour before it bombed out the same way again.



    How do I update the firmware? And where do I find it? I don't see a reference to any of this on the Netgear.com site.

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  • 144 Answers

Hello!

i have the same problem before and i called supportrix and here are some tips that may also help you solve ypur problem

-- are you experiencing the same problem if you connect your computer directly to the modem? this may help you isolate if its a problem with your router or with your modem / isp

-- have you tried upgrading the firmware of your router? this may help you fix other internal problem on the router aside for upgrading the current settings of your router.

-- do you have other devices running with the same freqeuncy of your router? chances are that you may also encounter some interference on the wireless part of ypur router so make sure to disable these other devices

if you are still having trouble configuring your device, try to call supportrix

Posted on Aug 04, 2008

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