Question about General Electric Water Heaters

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I have a GE hot water heater, SE40M12AA01, dual element w/'smart lights'. 7 days ago a licemsed plumber replaced the lower heating elemnet. Today after having no hot water I checked the breaker, & reset. The upper 'smart light' is on, not the lower. I unplugged the hot water heater and disconnected the elements. Lower element has ohms out well and upper element barely moves the needle. Checked the hi-temp reset button, no issues. Still no hot water. What now?

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2 Answers

1) You posted under Rheem-GE electric water heater.
If upper element is burned out, then water heater will not heat any water.
http://waterheatertimer.org/How-it-works.html

2) Replace upper element:
http://waterheatertimer.org/How-to-replace-water-heater-element.html

3) Open following link for complete troubleshoot:
This troubleshoot assumes you have standard thermostats and elements.
http://waterheatertimer.org/How-to-troubleshoot-electric-problems-with-water-heater.html

4) Manuals and links. I do not see 'smart lights' in the manual.
http://products.geappliances.com/ApplProducts/html/GEAResults.htm#Category=Standard_Water_Heaters
Troubleshooting starts page 15.
http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=AP12168-7%20%28GE%20Elec%29.pdf

5) Add a comment with your experience so other with same-similar problem can benefit.

Also take advantage of fixya expert assistance live.
For a price, expert works with you while you work on water heater or any do-it-yourself project.
Fixya is always less expensive than a service call.

Posted on Mar 26, 2011

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Top element may be out check w/ vom on 20 k or higher setting if no continewinty replace element..

Posted on Mar 25, 2011

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1 Answer

GE Smart Water Hot water heater 40 gal will not stop heating water.


1) For gas: Turn off gas to heater:
http://waterheatertimer.org/images/Gas-water-heater-89-valve-2.jpg

2) For electric: Turn off circuit breaker.
http://waterheatertimer.org/How-to-troubleshoot-electric-problems-with-water-heater.html#veryhot

3) For gas: Copy following link to identify gas control valve thermostat, and troubleshoot by type of gas control.
http://waterheatertimer.org/How-to-troubleshoot-gas-water-heater.html#intellivent

4) For gas: Gas control valve thermostat has probably gone bad.

5) Add comment and give clear description of water heater.

6) Call plumber.

Feb 17, 2013 | General Electric GE SmartWater Household...

2 Answers

Hello - I have a 6-7 yr old Whirlpool EnergySmart 50 gallon 5500 watt water heater. (Two control boards fried and were replaced free). Symptom now is not enough hot water. No 'error codes' are blinking...


1) Residential water heaters are non-simultaneous. Only one element works at a time.
Upper element comes on until top of tank is heated, and then lower element is switched on until lower part of tank is heated. Lower element keeps tank hot during standby hours
http://waterheatertimer.org/How-it-works.html

2) Typical Whirlpool energy smart has 4500Watt elements. Look at label on side of tank
If both elements were ON, that would draw 9000Watts or 37.5 amps, requiring 50 amp breaker and 8 gauge wire. V x A = Watts.
All dual-element tanks are 240V.
Whirlpool energy smart requires 10 gauge wire and 30 amp breaker so electronics are not starved during operation. If your wire or breaker are undersized, that is suspect for repeated failure.
http://waterheatertimer.org/Whirlpool-Energy-Smart-electric.html

3) Typical electric water heater heats 21 gallons per hour. First hour delivery is higher since elements heat water as you use it. Overall however, electric water heater cannot re-heat as fast as gas because gas water heater burner carries more BTU punch per minute than electric element. Gas heats about 41 gallons per minute, with higher first hour delivery.

4) IF YOU HAVE OLDER energy smart and installed newer board, then you could have non-simultaneous operation is reversed so that lower element comes on first.
Read following post at Fixya:
http://www.fixya.com/support/t8263226-our_water_heater_doing
Contact Whirlpool 1-877-817-6750

5) Another potential problem is that you have sediment inside tank and that is reducing efficiency of lower element.
http://waterheatertimer.org/Clean-sediment-out-of-water-heater.html
http://waterheatertimer.org/How-to-test-water-heater-element.html

Add a comment with your experience so others with same-similar problem can benefit.

Also take advantage of fixya expert assistance live.
For a price, expert works with you while you work on water heater or any do-it-yourself project.
Fixya is always less expensive than a service call.

Apr 09, 2011 | Water Heaters

1 Answer

Got storage heating and hot water tank .lights on cotroller to heat water but not heating water


1) You report that your tank-type electric water heater has lights on the controller.
Please look at label on side of tank to get brand and type of water heater.
Add a comment with all information you have, including description of product.
This will let expert possibly find a manual, and read manual alongside you to assist as you fix water heater yourself.
Keep in mind that expert cannot see your water heater, and that many things cause water heaters to malfunction, and that troubleshoot section of product manual is good place to start.

2) Search manufacturer's website for product manual so you can fix water heater yourself.
http://waterheatertimer.org/Water-heater-manufacturers.html

3) If you have electric water heater and don't want to add a comment with identifying information, then look at following page for do-it-yourself troubleshooting:
http://waterheatertimer.org/How-to-troubleshoot-electric-problems-with-water-heater.html

4) If you have energy smart water heater, you can access information and manual at following link, and possibly fix water heater yourself:
Product manual link shows on page, and gives phone number.
http://waterheatertimer.org/Whirlpool-Energy-Smart-electric.html

5) If you do not have tools or know-how to fix water heater yourself, then call a plumber.
Plumbers are expert at fixing water heaters.

6) Post question of professional water heater forum, to double check anything a plumber, friend, or fixya expert says:
http://www.thetankatwaterheaterrescue.com/forums/forum3/

7) Add a comment for more free help.
Also take advantage of fixya phone service.
For a price, expert speaks with you over phone while you work on water heater or any do-it-yourself project.
Fixya is always less expensive than a service call.

Feb 14, 2011 | Element 2000W 8" WATER HEATER ELEMENT

1 Answer

I'm getting hot water for 2 minutes , then it gets cold


Most electric hot water heaters have two thermostats, one near the top of the tank and one near the bottom, and are covered by removable metal cover plates. The thermostats are pressed firmly against the bare metal wall of the hot water heaters tank.

The top thermostat usually has a high limit switch that will trip if the water gets too hot. When it trips it shuts off the electricity to both the upper and lower heating elements.

To reset the high limit switch there is usually a red button that you must press. When the upper limit switch trips it is often an indication that something else has gone wrong with the heater.


When the top of the tank is hot the upper thermostat removes power from the upper heating element and transfers the power to the lower thermostat and heating element. If the lower thermostat is defective, then the lower portion of the tank will not be heated and the supply will be greatly reduced.
Check for power at the upper thermostat terminals where the power is sent to the lower thermostat and heating element. If there is no power then the upper thermostat should be replaced. If there is power then check for power at the lower heating element. If there is no power at the lower heating element then replace the lower thermostat.
If there is power to the lower heating element then it should be getting hot. If it is not, replace it. Another possibility is a broken dip tube. Check for a broken dip tube and replace if necessary.

Hope this helps out

Feb 02, 2011 | General Electric GE SmartWater Household...

1 Answer

2 green flashes. hot water is blazing hot set at 120 degrees.have the energy smart unit model#ee2h50rd045v . what is wrong?


2 green flashes is 'High Water Temp.'
http://waterheatertimer.org/Whirlpool-Energy-Smart-electric.html

Typical energy smart manual:
http://waterheatertimer.org/pdf/Whirlpool-energy-smart-electric-manual.pdf

3 flashes is Temperature Sensor failure.
4 flashes is Upper element
5 flashes is Lower element

Troubleshoot section says:
1) Make sure access doors and insulation are installed.
2) Check elements for resistance of 5-25 ohms (if element has a short in center of element, it might not trip breaker)
http://waterheatertimer.org/How-to-test-water-heater-element.html
3) replace element and reset control system.
Buy ordinary 4500 Watt element from hardware store.
http://waterheatertimer.org/How-to-replace-water-heater-element.html

4) I also suspect the self-diagnostic control box.
Manual says: Repair parts may be ordered through your plumber,
local distributor, home improvement center, or by calling
1-877-817-6750.
You need serial number, product number and model number from label on side of tank.

Jan 11, 2011 | Whirlpool Water Heaters

1 Answer

My hot water will not get hot at all. Model SE40M12AA01 Stop getting hot over night. Breaker to heater was tripped, I reset it and still no hot water.


Your upper thermostat on the hot water tank may be shorting out causing your breaker to trip. Remove the outer panel door on the side of the hot water tank and test for power going to the elements. Also check for water as the tank may be leaking and causing the short

Feb 21, 2010 | General Electric GE SmartWater Household...

1 Answer

Hot water does not last long. Hot water heater is a 50 gal ge smart water heater. It takes a long time to heat and is not very hot when it reaches shower in the back part of house. Where are the coils or...


probably has a bad heating element. May be a little limed up also. Drain the heater and replace the elements. Take a special tool to remove and replace the elements. ( fairly cheap) You can probably get the elements and parts at a good hardware store. The people at the store probably will explain to you how to replace them. Feedback please if this was of help

Feb 20, 2010 | General Electric GE SmartWater Household...

2 Answers

No hot water, control board light stays green


It may be bad thermostat terminals of the water heater, or, alternatively, the very top heating element is in need of replacement. See this handy diagnostic article for more info:
http://yourhandymanzone.com/Your_Handyman_Zone_How_To_Pages_Home_Improvement_Zone_Heating_Systems_Water_Heaters_Cold_Water_Still_Released_Despite_Water_Heater.htm

Hope this helps.
Brad

May 11, 2009 | Water Heaters

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