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My laptop seemed to be frozen then it shut off by itself. I tried turning it back on and it sounded like it was booting but the screen stayed black and then the caps lock and scroll just blinked mulitple times

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It seems related to hardware. Remove external devices and try again. If not booting then service is probably required. You can try re-seating the memory and try again, you will see panels at the bottom of the unit. The one for the memory is usually the one in the center of the whole unit. This video will show you to remove and reposition memory

http://www.youtube.com/watch?v=D1oTz-F6xME&feature=related

Posted on Mar 26, 2011

  • JPHH Mar 26, 2011

    Remember to disconnect power sources and touch a metal surface to discharge static before removing the memory.

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http://www.amazon.com/gp/product/B008TO35G0/ref=sr_1_3?ie=UTF8&qid=1358444754&s=pc&sr=1-3

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hi,
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