Question about PC Desktops
As you have not provided details regarding the equipment and OS involved, this response assumes you are on Windows XP, and the issue is with an external drive. The concepts are the same, however, throughout the versions.
How are you certain that the drive is connected? Double-check this by opening a My Computer window to see if the drive is listed among the various drives of your machine. You should be able to see the drive from there if it is connected.
(1) If it is not listed, it is not connected. Disconnect the drive (likely a USB cable connection?), wait a few moments, and then plug it back in. If the drive does connect, you typically should hear a short "beep" or other notification sound. Then, a window should open asking what you want to do with the material, if there is an autorun feature as is typical with Maxtor external drives. Allow the autorun to complete, and when you are asked what action to take, choose to open a window to view files. This will put you into a My Computer or Windows Explorer window so that you can see the files.
(2) If it is listed, double-click on the drive listed, and the window will open displaying the drive contents, and go from there.
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Posted on Aug 03, 2008
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