Question about Computers & Internet
As you have not provided details regarding the equipment and OS involved, this response assumes you are on Windows XP, and the issue is with an external drive. The concepts are the same, however, throughout the versions.
How are you certain that the drive is connected? Double-check this by opening a My Computer window to see if the drive is listed among the various drives of your machine. You should be able to see the drive from there if it is connected.
(1) If it is not listed, it is not connected. Disconnect the drive (likely a USB cable connection?), wait a few moments, and then plug it back in. If the drive does connect, you typically should hear a short "beep" or other notification sound. Then, a window should open asking what you want to do with the material, if there is an autorun feature as is typical with Maxtor external drives. Allow the autorun to complete, and when you are asked what action to take, choose to open a window to view files. This will put you into a My Computer or Windows Explorer window so that you can see the files.
(2) If it is listed, double-click on the drive listed, and the window will open displaying the drive contents, and go from there.
If this information assists you in resolving the problem, please take a moment to rate the solution at a "FixYa" level. If you do not feel that you can rate at a "FixYa", please post back with more information regarding what has occurred subsequently, and I will gladly help you until we have reached a definitive solution.Thank you for using and rating FixYa!
Posted on Aug 03, 2008
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Tips for a great answer:
Jul 04, 2011 | Maxtor Computers & Internet
Dec 20, 2010 | Maxtor OneTouch II external hard drive...
Oct 28, 2010 | Maxtor Computers & Internet
Jun 29, 2010 | Maxtor OneTouch 4 Mini 120GB External USB...
Sep 09, 2009 | Maxtor OneTouch 4 500GB External USB 2.0...
Aug 11, 2009 | Maxtor OneTouch III Turbo Edition...
Jan 07, 2009 | Maxtor One-touch III Mini 40 GB USB 2.0...
Jan 04, 2009 | Acer Extensa 4620 Notebook
31 people viewed this question
Usually answered in minutes!