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My maxtor hard drive shows as connected but no icon to connect to see files...

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As you have not provided details regarding the equipment and OS involved, this response assumes you are on Windows XP, and the issue is with an external drive. The concepts are the same, however, throughout the versions.

How are you certain that the drive is connected? Double-check this by opening a My Computer window to see if the drive is listed among the various drives of your machine. You should be able to see the drive from there if it is connected.

(1) If it is not listed, it is not connected. Disconnect the drive (likely a USB cable connection?), wait a few moments, and then plug it back in. If the drive does connect, you typically should hear a short "beep" or other notification sound. Then, a window should open asking what you want to do with the material, if there is an autorun feature as is typical with Maxtor external drives. Allow the autorun to complete, and when you are asked what action to take, choose to open a window to view files. This will put you into a My Computer or Windows Explorer window so that you can see the files.

(2) If it is listed, double-click on the drive listed, and the window will open displaying the drive contents, and go from there.

If this information assists you in resolving the problem, please take a moment to rate the solution at a "FixYa" level. If you do not feel that you can rate at a "FixYa", please post back with more information regarding what has occurred subsequently, and I will gladly help you until we have reached a definitive solution.Thank you for using and rating FixYa!

Posted on Aug 03, 2008

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I have a Maxtor 20GB Hard Disk which when connected to a computer the BIOS is able to read it but the problem is the HD only shows ZERO GB(its empty).Can this problem be fixed in order to make it show 20GB...


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If so, copy all the "good" files from the *SECOND* drive to your "My Documents" folder.

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Hi there rsweeny50,

If you can see the drive on 'My Computer', it's working.

Try this, Right click on the icon for your new drive, then click Properties.

It should show a pie chart where the whole thing is available space.

See? Easier done than said!!

If you have any problems or additional questions, click the ASK ME button.

Remember: Good things come to those who Rate!!!

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  It's simple to observe: Know what you're doing!  Read books on PC operating systems (e.g. bsd and windows) and keep very good track of what you want to preserve and what you could be doing better.

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thanks
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