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Same problem, but when I get to the next screen and choose "Clean Up", it displays a box with the words "Scan Disk........." and just stays there....Same problem, but when I get to the next screen and choose "Clean Up", it displays a box with the words "Scan Disk........." and just stays there....
My Zen V Plus MP3 player is "stuck" on the "Recovery Mode" screen...no other options are available. Attempted to charge but remains "stuck", unable to use.
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Hi, Sounds like the actual firmware is corrupted. You might try loading the firmware on the Recovery Mode by using the firmware upgrade available at Creative's website.
The step-by-step process for doing the recovery mode is at Creative's website:
http://193.95.171.83/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=107,E=0000000000366987556,K=3577,Sxi=5,Kb=ww_english_add,VARSET=ws:http://us.creative.com/,Case=obj(26219)
I`ve had the same problem twice, it seems the player erases the whole firmware when this happens. You can fix this by plugging it to your computer in recovery mode, this will allow you to reinstall firmware.(Search google for zen nano plus recovery mode to find instructions.)
I`ve had the same problem twice, it seems the player erases the whole firmware when this happens. You can fix this by plugging it to your computer in recovery mode, this will allow you to reinstall firmware.(Search google for zen nano plus recovery mode to find instructions.)
its jammed on the start up screen
Same problem, but when I get to the next screen and choose "Clean Up", it displays a box with the words "Scan Disk........." and just stays there....
My player is stuck on recovery mode and won't respond
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