Question about Office Equipment & Supplies
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Posted on Jan 02, 2017
Go to Control Panel >> Device Manager, look for the scanner in 'Device Manager' under 'Imaging Devices'
Right click on it and select 'Uninstall' and allow it to be uninstalled.
Remove the USB lead from the scanner.
Re-boot the Computer.
Once windows appears and is ready toi use, re-connect the scanner USB lead.
Windows should re-install the drivers and tell you the scanner is ready to use................hopefully!
Posted on Mar 28, 2009
SOURCE: scanner locked
There is a scanner lock "lever" on the machine. It is located in the dark grey area where the paper comes out. Look for a light green lever and pull it towards you (not down, just forward).
Then turn off your machine and pull out the power for 30 seconds. When you reconnect and power up the printer, hopefully the error will be gone.
Posted on Feb 04, 2010
Tips for a great answer:
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