Question about Brother MFC 9700 All-In-One Laser Printer

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My brother mfc970 was copying and faxing, now suddenly it is printing a total black sheet, with 1/16 inch of frame around the paper. What did I press or what is wrong cleaned inside plastic screens but this did not help.

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  • 52 Answers

There are several problems that could contribute to this issue.

the most likely would be the charge corona wire. it is located in the drum unit. If you can get to it to clean then do so. if not try replacing the drum. After that and the problem stil exists, Check the connection of the flat cable on the main PCB (Printed circuit board), then check or replace the main PCB. Or find an authorized service center.

Posted on Mar 25, 2011

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6ya6ya
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Posted on Jan 02, 2017

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Black line 1 inch wide right side ,when copies are made and faxing


Hi,
When the paper is fed through Automatic Document Feeder (ADF) is is scanned before copy or fax. The scanner is fixed type and is located just below the ADF.
The lines are due to dirty scanner mirror. The printer/ scanner design is based Sheet-Fed Scanner. Open/Lift the Control Panel (scanner top )(by pulling it up from front - the area from where the paper to scan comes out). Look out for the horizontal mirror and use a soft, damp, lint-free cloth to gently clean the scanner mirror, rollers etc. and enjoy clear scanning and copying!
creativetech_52.jpg
Inspect for any tron pieces of paper dirt etc.DONT USE PAPER, CHEMICALS OR ANY ABRASIVE CLOTH as it may damage the parts.
Also note that your machine can scan an image only 8.15 inches wide, regardless of how wide the paper is.

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Copies made are totally black. what do i do? i changed cartridged, put in new paper then copied. it copied fine after 20pages, copy sounded like it was jamming up, paper came out with some parts black....


Hello limay_uera

Please check your Printer setup. or options ( I am not familiar with this printer. what terms they use- I'm not sure) Ther will be options for Print in Color or Black. Make sure the radio button for COLOR is checked. This way, black and color both will print in the correct color. So leave it on color even when you want to print in Black. The black radio button is there for a different reason.
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You will find them at brothers web site, make sure you get the correct model and operating system.
world listing is here

Cheers

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Every time I fax or copy a perfect sheet of paper both the fax received and the copy have a 2 inch wide solid black line on the right. How do I fix the machine?


Have you tried replacing the ribbon cartridge? If that doesn't resolve the problem, then there is a fault with the thermal imaging head. You did say both Recieved faxes and copies, correct? If faxes you send out are clear, then the above mentioned would be correct. Let me know, please.

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YOUR SCANNER LED LAMP IS DEFECTIVE. IF ITS NOT UNDER WARRANTY YOU SHOULD JUST PURCHASE ANOTHER FAX

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My brother fax machine - only receives black pages


do a quick check on 2 things.
- Copy a document(put a printed page on document feeder and press Copy button) , has the Copy come ok? if copy is also blank that means toner/ink problem, needs to be replaced.

- check with your Fax receive Print settings. is any setting of econo mode/ contrast/brightness Off the track? If found any of such issue then Reset it or put it on average (middle).

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It sound like the paper is not getting recognised by the original sensor. Check for an obstruction in the feedpath - piece of paper, paper clip, pin, cockroach, apple core, tube of cake decorator (I've seen it all). Do this by opening the control panel cover (the one you open when you replace your cartridge and look through where the original feeds. Also see if the original sensor arm is in place. In the white plate there will be a black arm. The original sensor arm will be directly behind this sensor.

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