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I have a virus on my yahoo account . It randomly picks people from my address book and sends messages mainly of a sexual nature. I have AVG installed on my computer but it is not picking this up. How can I solve this problem?

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When you say you have a virus in your Yahoo! account, whatexactly do you mean. Traditionally your Yahoo! account is stored on Yahoo!'sservers and you access your account using Internet Explorer, or another webbrowser. Is the setup you have currently or have you setup MS Outlook oranother email client to download email to your computer?

Download and install Malwarebytes Anti-Malware(MBAM) and Spybot Search &Destroy. Update both and run them.

MBAM:
After installed, click the Update tab then click Check for updates. Follow theprompts. You may have to reopen MBAM from the Start menu if it does not openautomatically after the updates install. After the updates install, check forupdates a second time.
Once MBAM is updated click the Scanner tab then click Perform full scan. ClickScan. If prompted for what drives to scan just click C: then click OK.
Once the scan is finished click Show Results then click the button to removethe infections.

Spybot Search & Destroy:
After installing find the Spybot folder in the Start menu and click UpdateSpybot-S&D.
In the Spybot-S&D Updater window click Search.
Click Continue.
Check all the boxes then click Download.
Once everything downloads and there is a green checkmark next to everythingclick Exit.
Open Spybot from the Start menu.
On the left, click Search & Destroy.
Click Check for problems.
If you get a prompt, click Yes.
Once the scan finishes click Fix problems.

I would also suggest updating AVG and running a full scan and/or uninstall AVGand install something else, like Avast!.

Posted on Mar 25, 2011

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Posted on Jan 02, 2017

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