Question about Apple MacBook Pro Notebook

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Macbook startup issue

Wanda, if that is the case, (your computer being locked) you may have to go to your network administrator or whoever manages the network in your school and ask them to remove the batteries to re-initiate the boot-up process of the computer. it is just a very simple method, i'm sure they will do it for you.

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  • adin kapul May 11, 2010

    tell me the problem

  • Paul Burrows
    Paul Burrows May 11, 2010

    Hi there
    Can you please clarify the problem. The solution suggested above seems a bit strange.


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There is no problem statement here, only a highly questionable solution to some other issue.

Posted on Sep 21, 2009

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1 Answer

Why is my macbook air a1466 showin a file with a question mark when i turn it on and how do i fix it


http://support.apple.com/kb/ts1440

A flashing question mark appears when you start your Mac Symptoms

If you see a flashing question mark when you start your Mac, it's probably because it can't find the system software it needs to start up. Usually, all you have to do to get your Mac back up and running is remind it where its software is.
Resolution

If your computer starts up normally after a brief delay, you probably just need to reselect the startup disk in Startup Disk preferences. It's normal to see the flashing question mark when a startup disk has not been selected. In most cases, reselecting the startup disk is all that is required to resolve the issue.

Sometimes, your computer may not start beyond the flashing question mark.

Tip: If your computer has a gray screen (with no flashing question mark) startup issue, see Mac OS X: Gray screen appears during startup.

Check the mouse and keyboard

This issue might occur if a mouse or trackpad button is pressed during startup. Make sure the button isn't pressed.

If the issue persists, shut down your Mac with its power button, disconnect any external mouse and keyboard, then turn on your Mac with its power button. If the flashing question mark issue persists, reconnect the keyboard and mouse.

Additional steps

If your Mac still starts to a flashing question mark, follow the steps below. If any step resolves the issue, you don't need to continue to the next one.

  1. Select your Mac OS X startup disk with Startup Manager by restarting and holding the Option key. After your Mac starts up, restart again to verify that the flashing question mark does not appear.
  2. If the issue persists, insert your Mac OS X installation disc. Be sure to either use the disc that came with your Mac, or, if you installed a later Mac OS X version from disc, use the newer disc.

    MacBook Air note: On a MacBook Air, there are two options for starting up from Mac OS X media: Either connect a MacBook Air SuperDrive to the MacBook Air via the USB port and restart the computer, holding down the C key during startup, or use Remote Install Mac OS X to startup from a system software DVD that's located on a partner computer. Once started up from Mac OS X media, skip to step 3.

  3. Restart the computer, then hold the C key during startup.
  4. From the Utilities menu, choose Disk Utility. Don't click Continue.
  5. Select your Mac OS X disk (named "Macintosh HD" by default) in the left side of the Disk Utility window.
  6. Click the First Aid tab.
  7. Click Repair Disk to verify and repair any issues with your Mac OS X startup disk.
  8. After repairing the disk, try to start up normally.

    Important: If Disk Utility finds issues it cannot repair, you may need to back up as much of your data as possible (or use Time Machine to back up to a different disk), then erase the disk and reinstall Mac OS X. You should back up important files and data before erasing a drive. Erasing deletes everything on the hard disk (including things on your desktop). Also, you can install Mac OS X onto an external disk, start from the external disk, and use Migration Assistant to transfer items from your usual internal Mac OS X startup disk to the external disk, then erase the internal disk and reinstall Mac OS X.
  9. If the issue persists, and Disk Utility didn't find any irreparable issues, quit Disk Utility, quit the Installer, select your disk when prompted, and restart.
  10. If the issue continues, reset PRAM. Note: After resetting PRAM, if the computer starts up normally, reselect the startup disk in the Startup Disk preferences.
  11. If none of these steps resolve the issue, start up from the Mac OS X Installation disc and reinstall Mac OS X.
Last

Mar 30, 2014 | Mac Laptops

1 Answer

I want to restore my Mac book pro and I don't have the cd and I forgot the administrator password and username


Hi, can you borrow one from a friend ?

insert cd/dvd into drive then boot Mac when you hear the startup sound press and hold the "C" key until you see the os startup screen.

Oct 25, 2013 | Apple MacBook Pro Laptop Computer with...

1 Answer

How do you unblock facebook from school laptop?


Usually blocks are set by the school system administrator and cannot be unblocked because you do not have administrative privileges. Schools do this to avoid problems with FB and other social networking sites because they own the computers, and could face liability issues if there were problems caused by accessing those sites. Sorry...

Aug 30, 2011 | Apple MacBook Mac Notebook

1 Answer

When i turn it on it wont stop loading and after about 10 mins it turns off


font.f1 {font: 12.0px Helvetica} Thanks for asking your question with Fixya Support. I will be glad to assist you.

Try running a Disk Repair with Disk Utility using your Mac OS X installation disc or restore disc (which came with your Macbook)

font.f1 {font: 13.0px 'Myriad Pro'}
-RUN DISK UTILITY WITH STARTUP DISK-

Insert your Mac OS X Startup disk
•Reboot your Mac
•At the Apple Chime, press the C key and hold it until you see a White screen, gray Apple and eventually a Spinning gear.
• Release the C key only after you see the Spinning gear.
•Mac will boot from the startup disk to the Installer environment
• From the Installer Menu bar, click Utilities > Disk Utility and open up Disk Utility application.
• Click on on the hard drive at the top of the window in the left sidebar and
• Select "Repair Disk"
**Let Disk Utilities run this repair the disk until completion
• At the end of this process, reboot your Mac

See if that process helps bring your Macbook up to the normal desktop.

If it does not, use the SMC reset procedure.

-SMC RESET-
The System Management Controller is an integrated circuit (computer chip) that is usually on the logic board of your Mac computer.

It is responsible for power management of the computer. It controls backlighting, hard disk spin down, sleep and wake, some charging aspects, trackpad control, and some input/output as it relates to the computer sleeping.

• If the computer is on, turn it off.
• Disconnect the AC adapter and remove the computer's
battery.
• Press and hold the power button for 5 seconds and then
release the button.
• Reconnect the battery and AC Adapter.
• Press the power button to restart the computer

This should help resolve the issue for you. If it does not however, just let me know.

Thank you.

Regards,

Mactechtrainer

Feb 04, 2011 | Apple MacBook Mac Notebook

1 Answer

Forgot password for macbook air


Dear Sir,
Welcome to Fixya Support

Resetting Your Password You can reset your administrator password and passwords for all other accounts. To reset your password, using a partner computer and Remote Install Mac OS X:
1 Follow the procedure for using Remote Install Mac OS X
To use Remote Install Mac OS X: 1. Insert the Mac OS X Install Disc 1 into the optical disc drive of the other computer. 2 .If the other computer is a Mac, open /Applications/Utilities/Remote Install Mac OS X. On Windows, choose "Remote Install Mac OS X" from the Install Assistant. 3. Read the introduction and click Continue. 4 .Choose the install disc you want to use, and click Continue. 5. Choose a network connection: AirPort, if you are using an AirPort network, or Ethernet, if the other computer is on an Ethernet network and you have an optional Apple USB Ethernet Adapter connecting your MacBook Air to the same network. Click Continue. 6 .Restart your MacBook Air and hold down the Option key as it starts up, until you see a list of available startup disks. 8. If you chose AirPort as your network in step 5, on your MacBook Air choose your AirPort network from the pop-up list. If the network is secure, you are prompted for a password. You can enter a private network name by choosing the ellipsis (...) and typing the name. 9. If you chose AirPort as your network in step 5, when you see the AirPort status icon indicating signal strength, click Continue in Remote Install Mac OS X.
10. Click Continue in Remote Install Mac OS X. 11. On your MacBook Air, choose Utilities > Reset Password from the menu bar and follow the onscreen instructions. When you finish, quit Mac OS X Installer. 12. On the other computer, click Quit to exit Remote Install Mac OS X.

I think it helps.Let Me know.

Dec 25, 2010 | Apple MacBook Air

1 Answer

My MacBook don't start. Is the power button? Is any password to solve this?


A password would not prevent your Macbook from starting, so I don't think that is the issue.

There are several variables to consider when it comes to power issues with an Apple Macbook.
For one, is your battery charged where you can test it without the MagSafe adapter, to see if the Macbook will start up?
• Also, is the MagSafe Adapter itself, not frayed or damaged, is free of debris and is able to connect securely to your Macbook?

If you have checked both of these sources for powering up your Macbook and you still cannot turn your Macbook on, then that is a hardware issue.

Sources of hardware issues with your model of Apple portable notebooks are:
* The Power supply: (source of power to the main logic board in the Macbook, and connects to the MagSafe port which of course connects the MagSafe adapter into a external power source - i.e: "a wall power socket")

* The Main Logic board: the main board in your Macbook which contains all processors, RAM, audio & video ports, ethernet, USB and other ports and components-including the Power Supply.

* RAM- If your RAM (Memory) goes bad, this can also impact the start up of your Macbook
---------------------------------------------------------------------
A good way to test and see if you can start your Macbook up is to try this procedure below:

-SMC RESET-
The System Management Controller is an integrated circuit (computer chip) that is usually on the logic board of your Mac computer.

It is responsible for power management of the computer. It controls backlighting, hard disk spin down, sleep and wake, some charging aspects, trackpad control, and some input/output as it relates to the computer sleeping.

• If the computer is on, turn it off.
• Disconnect the AC adapter and remove the
computer's battery.

• Press and hold the power button for 5 seconds
and then release the button.

• Reconnect the battery and AC Adapter.

• Press the power button to restart the computer

**IF you cannot get you Macbook powered up using this SMC Reset, that means you will need to take your Macbook in to your local Apple retail store Genius bar or Apple-authorized service center to have a diagnostics performed on your Macbook.

I am sure this will help guide you in the right direction toward address this issue.
Let me know if you have more questions regarding this issue.

Thanks!

Regards,

-Mactechtrainer

Feb 01, 2010 | Apple MacBook Mac Notebook

1 Answer

Mac book chimes on start up but no screen comes on


Make sure the MagSafe adapter is securely attached to the Macbook and free of debris.

There are two procedures that are advised by Apple to assist in resolving issues where the Macbook chimes at start up, but displays no video.

Here is the first procedure:
Here are some steps you can try to resolve the issue:

• First, hold in your power button for approximately 10 seconds to do a hard shutdown, if you have not already turned your Mac off.

• Once your Mac is shutdown, you will need to perform what is called a PRAM reset (Parameter RAM)

• Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously .

• Turn on the computer.
• Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.

• Now, hold the keys down until the computer restarts and you hear the startup sound for the third time.

• Release the keys and allow the Macbook to start up.

Observe to see if your Macbook will boot to the Desk top normally. If it does not, here is the second procedure:
-------------------------------------------------------------------
-SMC RESET-
The System Management Controller is an integrated circuit (computer chip) that is usually on the logic board of your Mac computer.

It is responsible for power management of the computer. It controls backlighting, hard disk spin down, sleep and wake, some charging aspects, trackpad control, and some input/output as it relates to the computer sleeping.

• If the computer is on, turn it off.
• Disconnect the AC adapter and remove the computer's battery.
• Press and hold the power button for 5 seconds
and then release the button.
• Reconnect the battery and AC Adapter.
• Press the power button to restart the computer

Update me if you require further assistance.

Regards,

-Mactechtrainer


Jan 31, 2010 | Apple MacBook 13"White /2.0Ghz Intel Core2...

1 Answer

I have macbook osx an im locked out , i have no info


By not being more specific, when you note that you are locked out of your Macbook, I would have to presume you are referring to your User Administrator account or you have a FileVault password which is prompted for, upon booting up and you have forgotten that password.

Not sure which could be the case, so I will 1st provide you steps for resetting your Administrator password with your Mac OS X installation disc and 2nd, provide you, a key Apple support link, for fixing the forgotten FileVault password (just in case this is the culprit, which is locking you out of your Macbook).

BOOT TO TIGER/LEOPARD DISK-
• Place your installation Disk (Tiger or Leopard I presume) into your drive and
allow it to load.
• Restart your Mac
• As soon as you hear the Apple Chime, press the "C" key on your keyboard
and hold it.
• You will see a White Screen, Grey Apple first, do not release the C key until you
see a Spinning gear.
• Once you see that Spinning gear, release your C key and allow the disc to
continue loading

- RESETTING ADMINISTRATOR PASSWORD-
(Works for both Mac OS X 10.4 (Tiger) and Mac OS X 10.5 (Leopard))

• When the booting to the Mac OS X disc is completed, you will now be in the
Installer environment
• Enter to next page, look up on upper left corner you should see "Installer" near
the Apple menu.

• Two spaces over you should see Utilities. Click Utilities>Reset Password.
• Select your user name from the drop down list and reset your password.
• When you are done, simply exit the Reset Password and Installer and reboot.

• At the Login window, enter your new password and you should be back into your home User Administrator account.

---------------------------------------------------------------------
-- FORGOTTEN FILEVAULT PASSWORD--

Apple Support Link:
Help if you forgot FileVault password

---------------------------------------------------------------------

Regards,

-Mactechtrainer

Jan 31, 2010 | Apple aluminum 13-inch MacBook laptop-...

1 Answer

1st Gen Macbook Pro Hard Drive Clicking


store.westerndigital.com or http://www.seagate.com/www/en-us/products/external/

Nov 08, 2009 | Apple MacBook Pro Laptop Computer with...

1 Answer

Don't have password to access computer.


The easiest way is to use the startup disc that came with the computer. Start from it and choose the language. The next screen should have a menu bar. Under (tools or utilitys) you will find a little program called password reset. Change the password, reboot the computer log in as the user with the password you created and make a new account for yourself with administrator privileges. Log into your new account and delete the previous user.

May 16, 2009 | Apple MacBook PC Notebook

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