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Good dayNet Gear, hopefully being a USA company you may be able to assist me, I live in South Africa and bought a DGN 2000 wireless router modem, just my luck, one week after the warranty ran out it failed. If there is any possibility of shipping me a serviceable unit, I would hapily pay for any shipping costs etc. I have used Net Gear for years and they lasted for many years. Generally an excellent product. Sorry, I accidently typed something incorrect as It's late at night here, these are the correct details without spelling errors. Thanks so much for anny help if you can, kind regards, Miles Orbell.

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There has been issues with that device and Netgear knows it. That is why they put out a firmware update that fixes the problem.
http://kb.netgear.com/app/answers/detail/a_id/17991

Posted on Mar 25, 2011

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