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When I call voice mail it goes to a cell phone in Las vegas

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Call customer care and have them repair your voice mail account. The problem is with the system, not the phone. They might ask you to re-program your handset so make the call from your home or office phone with the cell phone in hand.

Posted on Mar 25, 2011

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1 Answer

Mailbox inactive


You can have this phone on one of many different Nortel phone systems and you can also have different voice mail systems. If your voice mail is old and based on a hard drive it could be failing. Chances are your voice mail is the problem. This can get very complicated for someone not familiar with phone systems and voice mail. I would highly suggest looking for a local phone system installation company that can come out and troubleshoot the problem. If your voice mail is 10+ years old and based on a hard drive you may want to replace it regardless instead of wasting time paying a tech to find an intermittent problem. A hard drive running 24/7 for 10 years will not las much longer anyway.

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