Question about SanDisk Sansa e250 MP3 Player

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I pluged my sansa in the computer and when i unpluged my device its still showing that its connected to the computer

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Reboot the device, it should be gone after that

Posted on Mar 25, 2011

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My Red Sansa Clip 4GB will not show on any computer i plug it into, It only charges and i have tried the auto detect, mtp, and msc settings. Any Suggestions?


See the section about the hot fix first----- If you are using Windows XP: you need the following. Windows XP SP2 or higher Windows Media Player 10 or higher
Download and install the latest Windows Media Player if it's not installed.
If you are using Windows Vista: If the player is seen in My Computer when using MTP mode, but not showing in Windows Media Player. Download the hotfix from-->>> http://support.microsoft.com/kb/939211. Run the hotfix.
Refresh the players driver Connect the Sansa player to the PC The screen on your player should turn on, show 'Connected' and indicate the battery charging or full. If the player does not turn on try other USB ports or on another computer if one is readily available. Ensure you are connecting directly to the computer USB port and not to a USB hub. - If there is nothing showing on the screen and the player does show up in as a storage device in an explorer window, then the screen is just not working.
If you receive the error "USB Device Not Recognized" on the computer, the player is most likely failed. Additional troubleshooting is unlikely to correct the problem. Check under Device Manager 1. Right-click My Computer, and select Manage. 2. Click Device Manager on the left pane.
NOTE: Sansa MP3 Players can connect to your computer in MSC or MTP mode. Exceptions are Sansa Connect and Sansa Express which only use MTP mode. MTP mode is the recommended and default method for Sansa Players when used with Windows OS. The Sansa player will show up on Device Manager's right pane as: 1. USB Mass Storage device (if the player is set to MSC) 2. Portable Device (if the player is set to MTP mode)
If there is a yellow exclamation point (!) or question mark (?) beside the device, try to refresh the drivers. Refresh the drivers 1. Right-click the entry with the error mark, select Uninstall. 2. On the top menu, click Action then select Scan for hardware changes.
NOTE: If a device with yellow exclamation point (!) continually appears and disappears, then the player is most likely failed. Additional troubleshooting is unlikely to correct the problem.
Connect using MSC mode Connecting in MSC mode will help determine if there is a problem with MTP mode or with the Auto Detect mode feature of the player. You can use Forced MSC mode or switch the player settings to MSC.
Instructions to connect in Forced MSC mode are listed here: http://kb.sandisk.com/app/answers/detail/a_id/61
Instructions to switch player to MSC mode are listed here: http://kb.sandisk.com/app/answers/detail/a_id/207
If the player is detected in MSC mode but not when set to MTP mode, try to update or reinstall the Sansa firmware
NOTE: Sansa Express and Sansa Connect do not have MSC mode. For Sansa Connect you can try reinstalling the firmware using the Connect Recovery Mode.
Additional troubleshooting notes: If you have replaced the Sansa Player and you still have problems getting it to recognize in the computer, then you may need to try some additional troubleshooting. - Try connecting on another computer. - Try using a different USB cable - Try connecting to the back USB ports which may supply better power. - If only MTP mode is not working, try reinstalling Windows Media Player For Windows XP try also download and install the MTP Porting Kit

May 17, 2010 | SanDisk Sansa Clip MP3 Player

1 Answer

Sansa Clip 2gb not showing songs


Go to this guys tip it is a good tip on your problem, Fixya will not let me copy and paste, it so here is the link. Solve your MP3 Player Connection Problem.

Jan 25, 2010 | SanDisk Sansa Clip MP3 Player

2 Answers

My Sansa clip mp3 player doesn't get detected


Trying:
1. Update Windows Media Player 11 for computer
2. Get in Device Manager, right click on icon device and anable it.
Good luck

Jan 22, 2010 | SanDisk Sansa Clip MP3 Player

2 Answers

Want to replace existing music on Sansa e280r


While it is unplugged, go to Settings on the Sans.
Go to USB mode and select MSC
Connect it to computer.
Open device through "My Computer"
Go to Tools
Select Folder Options
Select View Tab
Select Show Hidden Files and Folders
Press OK
You should now see the Music Folder
Delete what you don't want.

Sep 23, 2009 | SanDisk Sansa E280 MP3 Player

1 Answer

The device wont turn on.


Firmware is corrupted!

download the firmware upgrade utility from the main support page:

sandisk.com/sansa

now!!

plz rate this post

Feb 10, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

USB not getting recognized


Sansa c200 series – Computer/OS Not Recognizing
Connect the device to the PC in MSC Mode
View/c200: Turn on then press and hold the rewind button while plugging to the PC
If that fails, unplug the Sansa from the computer. Uninstall all the Sansa software in the add/remove programs section of Control Panel. Reinstall the clean version of the software from Sandisk’s website – make sure you get the files for the c200 series. Then replug the Sansa and try again. The root of the problem is that Sansa has one set of drivers and Windows has another. If you plug the mp3 player into the computer before installing the Sansa drivers, the Windows drivers will trump the Sansa’s.
Here is a helpful link from Sandisk on the problem with extra information on Vista operating systems:
http://kb.sandisk.com/cgi-bin/sandisk_en.cfg/php/enduser/std_adp.php?p_faqid=42&p_created=1221328944&p_sid=8VPwlRmj&p_brand=sansa&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NzQsNzQmcF9wcm9kcz00JnBfY2F0cz0mcF9wdj0xLjQmcF9jdj0mcF9wYWdlPTEmcF9zZWFyY2hfdGV4dD1jMjAw&p_li=&p_topview=1

-Tha Mp3 Doctor

Dec 31, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

2 Answers

My computer wont recognize my mp3


I know this is only part of the solution:
- turn off your sansa clip
- put the slide button on hold
- press the centered button while connecting the sansa clip to your pc
the sansa clip will now be visible as a removable disk under 'my computer' :-)

I don't yet know how to proceed from here on

Sep 20, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

Problem with sansa e260 mp3 player


Seems like your windows doesnt recognize your device...In order to solve your problems please make sure you follow the steps below...I would recommend that if you dont windows media player 11 to upgrade to 11...Then go under device manager to see if your device is listed there..to get to the device manager..click on your start menu, right click on my computer and then clikc on properties, hardware and then device manager...device manager will show you all the devices that you have install on your computer....If the device is listed under disk drives uninstall it and then unplug the device and replug it back...Also you want to make sure that you have your device connected on the back of your computer..For further assistance please contact me...
I hope this helps..
Please rate accordingly.
Thank YOu
Computerrep

Mar 18, 2008 | SanDisk Sansa e260 MP3 Player

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