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My new MMD100 will not eject the DVD. Is there anything that can be done short of returing it?

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No. I would return the item

Posted on Aug 03, 2008

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How do I remove a stuck DVD?


It sounds like your problem isn't the dvd is stuck, since it seems to be spinning up, it sounds more like your ejection system has stopped working for some reason.
To fix either you are going to have to remove the outside case of the dvd player and expose the internal chassis. There are anywhere from 4 to 8 screws holding it on on the bottom and back of the unit, Make sure the dvd player is unplugged before you remove the cover.
Once you have the cover off, if the dvd is simply stuck, you should be able to see what the issue is; is it misaligned in the housing was it inserted incorrectly, are there in fact 2 dvds in the player, etc, etc. Gently remove the dvd and replace the case and enjoy.
If you can't see any reason for it to be stuck it may be the ejection system. The eject system will have a belt and sprocket system to move the tray or push out the dvd depending on the player. Make sure the belt is on the wheels correctly and that the sprockets mesh properly. If you can't see anything wrong try testing the ejection system with the case off.
Make sure you don't have any objects in or touching the dvd player, you don't want to short out any of the components if a screw fell into the dvd player onto the mother board, etc. Plug the dvd player back in, make sure you don't touch the inside and try to eject the dvd. Watch the ejection system and you should be able to figure out what is going wrong. Once you have figured it out unplug the unit and put the items back together. If you can see that something is broken then you will have to determine if you can have it fixed or if it wouldn't be cheaper to simply ditch that unit and purchase a new one.
Hope this helps.

Oct 12, 2015 | Televison & Video

3 Answers

I have a sanyo vrc and dvd combo and I haven't been able to open the dvd slot except for 2 times in years. HELP, Katherine


Katherine, Sounds like the carriage is corroded, inside. Not a Field replacement item. That can happen when/if it's not used too much. Maybe you will consider replacing the whole unit? And that's a VCR/DVD combo, right? What's the model number?

Feb 11, 2008 | Televison & Video

1 Answer

Philips 3360H - can't eject DVD


Try this..turn it off, unplug it for a min or two, then plug it back in. THEN...if the power stays off...hit the eject/open/close button on the panel.

Sometimes this activates the eject mode without turning on the unit. IF NOT, try the remote eject without turning on the unit.

Apr 06, 2010 | Philips DVDR3370H DVD Recorder/HDD...

1 Answer

DVD power button won't turn green. why? initially


my best advise after alot of time straining thought process... i decided that you should go to walmart and get a new dvd player

Dec 21, 2009 | Coby DVD-233 DVD Player

1 Answer

DVD stuck in player will not eject. Unit is 2 weeks old!!


It is not uncommon for electronics to fail after such a short time. This is what the industry calls the "burn-in period" and is what the warranty is for. To get your DVD out, you can take off the cover (unplug unit first!), look at the drawer mechanism, and spin, by hand, the eject motor so you can get the drawer to start to open. Once that is done, you can pull the drawer all the way out by hand to get the disk. Close it back, assemble it, and turn it in for warranty work/replacement. Hopefully removing the cover won't have voided the warranty... Good luck.

Nov 28, 2009 | LG V271 DVD Player/VCR

1 Answer

DVD disc tray will not open


Without knowing the model for the unit, it makes it a little difficult to troubleshoot, but usually the easiest way to get one of these to open up is to try resetting them. This is done on MOST DVD players by unplugging them for about 30 seconds while you hold the power button down to discharge any power that might be held in the unit, then plugging the unit back in and trying to eject it again. Keep in mind, that if the unit was moved (or even if something caused the unit to shift, like a person jumping near it) then the problem could be the dvd has become dislodged from the tray. Many dvd players will have a small hole on the front (usually below the tray) where if you insert a paper clip in about a half inch, will eject the tray part way, and then you can gently pull it out the rest of the way (making sure you do not keep pulling if you feel resistence as the dvd might have skipped out of the tray track). IF worse comes to worse and you don't have a warrenty on the unit, many dvd players can be opened by removing 1-2 screws from the left and right sides, and possibly 1-4 screws from the back of the unit (look around the edges, the screws near the ports on the back usually holds those ports in place and do not need to be removed to take the case off). Once the screws are removed you would pull back and up on the case to open the dvd player. Keep in mind, this voids a MFG warranty. Once the case is off you should be able to see the dvd and remove it unless you have a cheap dvd player which has an enclosed drive. Remove the dvd and with the case still off, plug the power in (DO NOT TOUCH ANYTHING INSIDE WHILE THE POWER IS PLUGGED IN) and try hitting the eject button on the front. IF it ejects now, you should be good to go, just put the case back on. IF it doesn't eject, then your motor is probably bad (or something is blocking the track) and it is usually safer/easier at this point to just go buy a new dvd drive.

Jul 31, 2009 | Toshiba DVR3 DVD Recorder/VCR

1 Answer

Not finalizing a dvd


Try going back to the menu and go to dvd disc record portion of it. It may have options to initialize and finalize disc.

May 25, 2009 | LG RC797T

2 Answers

DVD will not eject


Power off the unit, if it will not power off, unplug the unit for a few minutes, then plug back in.

press the power button (turning it on). Before it can attempt to read the disc, eject it.

Feb 16, 2009 | JVC HR-XVC27U DVD Player/VCR

2 Answers

Go Video VCR/DVD Combo DVD drawer won't open


There are drive gears in the unit and it should not be making a whirring noise. It usually ejects in a second, and thats all of the noise you should hear. There are no belts, or at least not in that portion of the transport. Its probably a plastic gear that has worn down from years of use, or broken from someone trying to force it open.

With the prices of DVD players these days you would not want to have it serviced assuming it is out of warranty. Service is going to cost upwards of 80+parts, whereas I saw a DVD player the other day in Wall mart for 32.00.

Best of luck and Happy New year!

Charles

Jan 07, 2009 | GoVideo Go Video DVD/VCR Combo

1 Answer

Upside down dvd inserted


FYI - This might damage the unit, but if you really need to get that DVD out then you can try this at your own risk!

Try unpluging the unit, then plug it back in and press the power button and a split second later press the eject button. This all needs to be done quickly otherwise the unit will try to load the disc.

Or

You can try letting the unit load the DVD. When the unit says "Please eject disc. Playback feature may not be avalible on this disc," press the eject button.

Apr 01, 2008 | Emerson EWR20V4 DVD Recorder/VCR

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