Question about Kenmore Front Load Washer
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Posted on Jan 02, 2017
The F70 and F71 error codes on this model of washer indicates a communication problem between the user interface control board and the central control unit (main control board). These error codes can sometimes be caused by a power surge or glitch through the electrical lines. Try unplugging the washer to completely disconnect electrical power. Wait 1 minute and then plug the washer back in to the see if the fault code clears. If it does, then the washer may work normally.
If the code reappears, then you could have a wire harness connection problem, a failed user interface control board or a failed central control unit. I recommend calling a service technician to properly diagnose and repair this type of problem so that the correct component can be replaced.
Be sure your unit is plugged into a 3 prong grounded outlet as well.
F71 is a "heatbeat failure" which means that your front interface control board is shorted and will need to be replaced. it's actually fairly easy to replace and can definitely be done by yourself. To access the part, just pull the unit forward and remove the 3 screws coming in from the back of the top panel. Remove the top panel by pulling it back, up, and off. Then remove all the screws going into the top of the control panel. Remove the dispenser drawer and remove the screws coming in through the dispenser. Remove the screws coming from the inside of the dryer going forward into the control panel, then remove the control panel (it's just clipped in on the bottom. After that you can disconnect the wire harnesses to the front interface control board and replace that part.
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Posted on Sep 12, 2010
The F1 error code on this washer indicates a Primary Control Board failure.
It is likely that the machine control board will need to be replaced to correct this problem.
The part number for the machine control board is undetermineable because you have not provided me with the exact model # of your washer.
The procedure for replacing the machine control board is provided HERE
NOTE: Be sure to unplug the washer to disconnect electrical power before accessing internal components.
There is a slight possibility that a problem with the pressure switch hose could be causing this problem.
A pinched or twisted air hose can cause this fault code.
When you open the console, check the air hose connected to the pressure switch on the machine control board.
If it is pinched or crimped, I recommend rerouting the hose to resolve this problem.
This may fix your problem without replacing the control board.
NOTE: You may want to check for this condition before ordering the control board. Most electronic control boards cannot be returned for a refund or credit.
If you find no apparent problems with the air hose on the pressure switch, then replacing the machine control board on this washer should correct your problem. There is a risk involved in replacing this part yourself.
As noted above, you could have a problem with the air pressure hose that is not apparent upon your initial inspection. A service technician would normally need to properly and thoroughly diagnose this problem before replacing the control board.
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Posted on Sep 16, 2010
It appears your timer/main controller/CCU has failed in this instance.
For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...
FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.
PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.
If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.
Anything too complicated or beyond your scope should be handled by a professional.
If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.
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Posted on Sep 23, 2010
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